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The Path Beyond CSM

Gainsight

Preparing and presenting executive reviews. The technology and platforms both Sales and CS use often have similar capabilities. Solutions Consultant or Presales Engineer: The role of a Solutions Consultant or Presales Engineer is a Sales collaborative role. You can better advise on valid customer pain points.

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GDPR: Who Should be Your Data Protection Officer?

Mind the Product

TalkTalk was fined £400,000 in 2016 for failing to have appropriate technical and organisational measures in place to secure its customers’ personal data, and for keeping their personal data for longer than necessary. For example if a customer is refused insurance by an automated system they can call and ask for a manual review.

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5 Ways the Product Community Can Inspire the World

Modus Create

For people in tech, it’s just our daily environment, nothing too fancy, nothing too hard. So, how can the tech product community help the world to pivot, work as a cross-functional team and make this place better prepared for the times to come? Well, surprise, that policy just changed, suddenly, without being noticed.

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Productboard founder and CEO Hubert Palan on mastering product strategy

Intercom, Inc.

I got my master’s in computer science back in Prague, then I ventured into the world of consulting and spent several years at Accenture. How to use technology to create something. I need to learn how to build a business and learn how to get others excited to join me, not just tinker with the technology.

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How to Keep on top of Trends that Matter to Product Managers

Department of Product

It is extremely difficult (and probably not advisable) to attempt to stay on top of all trends. For product people, we’re mostly interested in trends which impact the 3 core skill areas of product management: Technology Business Design So let’s tackle each of these separately. It’s impossible for one person to do.

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End-to-End Monitoring of Citrix Infrastructures: FAQs

eG Innovations

link] covers most of the FAQs about our licensing policy. There’s a full list of all the Citrix and non-Citrix components we monitor available here: IT Monitoring Technologies & Supported Platforms | eG Innovations (use the tabs such as “Virtualization” to explore in detail). Questions & Answers. link] gives some information.