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Leadership Tip #13: For Innovation, Remove at Least One Policy or Procedure a Week

Johanna Rothman

Some managers wanted to prevent Bad Things from happening in the organization, so they added policies or procedures. However, the policies and procedures increase friction and make it harder to get the Right Things done. It's time to start removing some of those policies and procedures. Yet, the policies and procedures remain.

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How Well Do Your Policies Create Desired Outcomes and Trust?

Johanna Rothman

Every organization has policies of some sort. The smaller the organization, the fewer policies you might have. And, the larger the organization, the more policies you might think you need. I keep encountering policies that prevent people from delivering the outcomes the organization wants. Why have policies anyway?

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Solving Product Development Challenges With Product Review

Mind the Product

While product managers have a variety of techniques to cope with this ambiguity, from the Mind the Product slack channel to thunderdome-like meetings, one powerful solution is product review. This is a formal review of the product’s progress by senior product managers in order to assess the status and suggest avenues to explore.

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Sleeping Giants – Nandini Jammi on The Product Experience [Rebroadcast]

Mind the Product

Since this episode first aired, Nandini has stepped down from Sleeping Giants and has also launched Check My Ads , a brand safety consultancy. Listen if you’d like to learn more about: * Acceptable use policies. Review us on your podcast app so that we can use your feedback to be better. Brand reputation. Moral ethics.

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3 Reasons To Invest In Customer Success Technology Now

Gainsight

While we face the challenges of the new normal ushered in as a result of this pandemic—record job losses, global shelter-in-place policies, and a fractured health system—business leaders are doing everything they can to combat churn. Perhaps you have investigated Customer Success technology in the past but decided the timing was not right.

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Product Managers Turn To AI To Speed Things Up

The Accidental Product Manager

They have to first sell their policies and then they need to make sure that the company can efficiently service them when their customers have a need. The product managers view Tractable’s technology as a way to obtain accurate estimates for policyholders and get drivers back on the road faster.

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How to Break into Product Marketing Management (PMM)

PMLesson's Ace the PM Interview

Given how new and versatile the role is, product marketing management is also probably the least standardized role in tech companies, which makes the process of becoming a PMM quite obtuse and vague. The part that makes product marketing management different from other marketing roles is the technical (aka “product”) piece to the equation.