Modus Create

JUNE 1, 2020

But one thing technology leaders need to ask themselves is, “what are the threats we face?” The news is filled with tales of hackers breaking into financial institutions, DDoS attacks on credit card companies, and data breaches due to poor software configuration. Phase 1: Due Diligence and Discovery.

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Software Review Systems Review Technical Review Development Team Review 75

The Product Coalition

NOVEMBER 19, 2020

He doesn’t have a technical background and currently works in a different domain. He’s been applying for positions for months and has found it nearly impossible to get an interview. More than many other roles, PM positions tend to have stringent qualifications for desired applicants. This is not an uncommon situation.

Technical Review 162

Technical Review Product Management Product Manager Research Software 162

Gainsight

MARCH 1, 2024

As we stand at the cusp of technological advancements and evolving consumer expectations, it’s imperative to glean insights from those at the forefront of driving CS forward. There are a lot of customers who can miss out on customer success due to the capacity the CS team might have. What’s changed: What hasn’t changed?

Data Visualization 59

Data Visualization Customer Experience Technical Review Customer Feedback 59

The Product Coalition

DECEMBER 29, 2020

We’re here to teach you important skills and methodologies for Product Management, and having good mental health is as important an asset to any PM as data skills and tech knowhow. A lack of technical know-how can also be a source of uncertainty in your skillset. If you can’t take care of yourself, you can’t take care of your teams.

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Technical Review Product Research Certifications Data Visualization 128

Userpilot

DECEMBER 18, 2022

But apart from new technologies, we saw also another big emerging trend: a greater emphasis on…simply creating more value for your users through continuous discovery and being more attuned to user feedback and needs. Book a free consultation to see how Userpilot could help you achieve a similar result!

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Product Research 97

Mind the Product

MARCH 31, 2020

It might have implications for how that product is positioned in the market. Throughout the event, they’re making sure you can visit them digitally, and access their resources and insights, from wherever you are in the world. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space.

Customer Experience 122

Customer Experience Product Research Feedback Software Data Visualization 122

Sachin Rekhi

APRIL 12, 2020

The most successful businesses realize this and work hard to continually protect their strategic position. Hamilton published this work in 2016 after a career of working with over 200 clients as a strategy consultant, including Netflix, Spotify, and Adobe. Counter-positioning. Yet they were extremely slow to do so.

Strategy 212

Strategy User Testing Technical Review Software Review 212

The Product Coalition

JUNE 21, 2021

Governments maintained this position not just by imposing lockdowns, but unintentionally endorsed the idea of using online services whenever and wherever possible. we also face the question of how we will make digital technology truly accessible for everyone, regardless of their physical or cognitive abilities.

Research Software 157

Research Software Data Visualization Software Review Technical Review 157

UX Studio: Product Management

JULY 5, 2021

As an expert and an opinion leader in the UX field, we’ve reviewed the competency, portfolio, and former projects of New York design agencies to define the best user experience design agencies in New York , based on our judgment. . As a client, you invest your time, energy, and limited resources into your digital product development.

Research Software 81

Research Software Analytic Tools Feedback Software User Testing 81

Intercom, Inc.

SEPTEMBER 30, 2021

In this episode, we sat down with Rebecca to talk about her mission to make mental health care scalable and accessible for all, and how the pandemic and technology are radically changing the way we think about mental health care. I had already decided to leave my position at the Chan Zuckerberg Initiative. I felt like it was time.

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Research Software Feedback Software Data Visualization Artificial Inteligence 223

Mind the Product

AUGUST 23, 2018

You would think that someone holding this position would be leading innovation teams or startups, but the problem lies in companies justifying the investment for the role. In larger companies, PA Consulting found innovation failures cost companies about £65 billion each year in the UK alone. Shortage of resources.

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Weak Development Team Product Management Product Manager Technical Review 124

Mind the Product

OCTOBER 17, 2019

Digital consultancy Red Badger designed and built ShareThyme, a platform to connect generations through cooking, at speed. The problem is that they’re just ideas, and without any dedicated resource, capability or budgets, that’s all they remain. The positive feedback we got was overwhelming, and we knew we had validated our idea.

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User Testing Research Software Feedback Software Product Research 81

Valerian Tech

MAY 30, 2023

In this blog post, we will explore the significant role of data analytics in driving e-commerce business growth and discuss effective strategies for leveraging this invaluable resource. Book a free consult today.

Data Visualization 52

Data Visualization Analytic Tools Fractional CTO CTO Coach 52

UX Studio

JUNE 30, 2023

USA; Europe $70 – $90 / hr Website design, UI/UX design, Research, Website Audit, Mobile App Design, Consulting, Expert Review Studio 22 Design Studio 22 Design is a creative design firm located in the San Francisco Bay area. California is the home of technology and innovation. How Does Studio 22 Work With Clients?

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Research Software Feedback Software Analytic Tools Reporting Tools 60

Mironov Consulting

AUGUST 8, 2017

I spend a lot of time sifting through documents, positioning and stories – trying to figure out who we’re talking about. I see much broader wins: Our technical teams often make the “I am the user” mistake: we unconsciously assume that the people at the other end of our software are just like us. Bonus points for clarity.

User Testing 101

User Testing Customer Experience Analytic Tools Research Software 101

Agile Velocity

MAY 14, 2020

They are key inputs for your business and technology discussions around WHAT to work on. An Agile transformation is a rethinking and reworking of how your organization engages technology, people, and processes to achieve specific business outcomes. Reference: Harvard Business Review Analytic Services Survey, Sept 2018).

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Feedback Software Agile Analytic Tools Data Visualization 98

Mind the Product

AUGUST 19, 2019

You forget that your dataset also includes December and Christmas holidays that skew your data due to unusual user activity and behaviour. As another example, imagine you’d like to build a model that would predict good candidates in tech based on their resume. It’s a combination of user research and expert consultation.

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Artificial Inteligence Data Visualization Product Research Reporting Tools 183

Mind the Product

NOVEMBER 30, 2017

TalkTalk was fined £400,000 in 2016 for failing to have appropriate technical and organisational measures in place to secure its customers’ personal data, and for keeping their personal data for longer than necessary. For example if a customer is refused insurance by an automated system they can call and ask for a manual review.

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Data Visualization Technical Review Reporting Tools Technical Advisors 84

eG Innovations

JULY 4, 2019

Citrix application and desktop virtualization technologies are widely used by organizations that are embarking on digital transformation initiatives. George is also a Citrix Technology Professional and has contributed immensely to the Citrix community. Compute also affects logon time performance.

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Reporting Tools Technical Review Systems Review Customer Experience 89

Centercode

JULY 21, 2020

It’s our mission here at Centercode to make technology easier to use and more accessible for everyday people. When Centercode CEO Luke Freiler was asked to run a beta test when he worked at Ericsson, he had no one to teach him and no resources to turn to. Here is some of the encouraging feedback they’ve received in reviews.

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Feedback Software User Testing Data Visualization Technical Review 52

UX Studio: Product Management

JANUARY 11, 2022

This time, our UX experts reviewed dozens of Webdesign Wien companies to list the best Austria webdesign agencies to partner with in 2022. If you are looking for a web design agency in Vienna —Webdesign Wien Agentur in German — chances are you need help with product design, usability research, training, or consulting. What to choose?

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Research Software User Testing Customer Experience Data Visualization 81

PMLesson's Ace the PM Interview

FEBRUARY 7, 2022

Many of the resources we have here at Exponent are dedicated to nailing your tech interviews so you can ultimately receive an offer. You should be sure to do the following in your first 90 days as a PM: Review all the documentation for your product. Yes, new product managers need to make a positive first impression.

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User Testing Onboarding KPIs User Friction Weak Development Team 52

Intercom, Inc.

JANUARY 5, 2023

Customer service teams are all too often drowning in angry, repetitive tickets, and yet, we don’t seem to focus enough resources on tackling the reasons behind it. I tried to correct the error of my ways from an early consulting career by joining a startup company in the customer service IVR service bureau field.

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Customer Experience Customer Feedback Feedback Software User Testing 138

Userpilot

JULY 26, 2021

We’ve compiled a list of two books , two blogs, two podcasts, and three resources on product growth for you. In the beginning, software was expensive and purchase decisions were made by highly technical executives. There was a big focus on how the software would fit into the company’s existing tech stack. What is product growth?

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Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Userpilot

NOVEMBER 15, 2021

UserGuiding's biggest selling point is its $99/month Basic plan but that doesn’t come with all the elements you’ll need to build a positive onboarding experience. UserGuiding reviews. Let's take a closer look at some of the user reviews that their customers posted online. Let's get started! Is it worth it?

Analytic Tools 96

Analytic Tools Feedback Software Reporting Tools Onboarding KPIs 96

Alchemer Mobile

NOVEMBER 10, 2022

You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. This saves companies valuable time and resources.

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Feedback Software Analytic Tools Reporting Tools Data Visualization 256

The Product Coalition

APRIL 22, 2021

On top of that, there are now huge volumes of research from academic circles, as well as popular journals like Harvard Business Review , INC.com , and Forbes ?—?all The people who have been through it, however painful, have given me positive feedback, so I share this with the world in the hope it helps others trying to hire great people.

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Analytic Tools Research Software Feedback Software Product Management 129

The Product Coalition

APRIL 10, 2018

They need to have technical/processual skills as well as those lauded, but ever elusive, leadership skills. The Trends and Benchmarks in Product Management Report states that most PMs are only 3–5 years in their present positions even if they have around 10–20 years work experience. That is the product manager in a nutshell.

Reporting Tools 60

Reporting Tools Technical Review Systems Review Leadership 60

Mind the Product

SEPTEMBER 20, 2018

They work at the intersection of the User Experience, Business, and Technical teams, and have the opportunity to tap into the collective knowledge of these teams, in addition to their own interactions with the market. Product managers have a unique view on what’s happening across the business, provided the relationships are working well.

User Testing 153

User Testing Customer Feedback Customer Experience Product Research 153

Mixpanel

MARCH 5, 2019

The promise of this approach is obvious: you can collect all the data you need without developer resources and won’t have to worry about forgetting to track something. This allows a non-technical user to decrease the time from question to answer without the need to involve technical teams. The tool can miss important data.

Analytic Tools 45

Analytic Tools Data Visualization Software Review Technical Review 45

Mironov Consulting

JUNE 27, 2019

They are drowning, with no time for the underlying research and analysis that drive good product outcomes (first-person problem validation, matching end user value to technical features, pricing/packaging, market economics, testable positioning, win/loss and competitive analysis, internal alignment. See Melissa Perri’s product kata ).

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CTO Coach Onboarding KPIs User Testing Customer Experience 108

Gainsight

JULY 26, 2022

The strategy also enables instant CTA triggers within their CS platform for both issue escalations OR when there is opportunity for advocacy and positive customer reviews. . Beyond engaging users with training you have, PLG tactics can also let you gain insight on how you continue to refine and expand your training and user resources.

Feedback Software 59

Feedback Software Onboarding KPIs Customer Experience Customer Communications 59

UX Studio: Product Management

SEPTEMBER 16, 2021

We have reviewed Berlin design studios’ competency, portfolios, and experience to define the best web design Berlin companies to work with. . As an expert design agency, we offer product design, and user experience research services, UX consulting, and customized solutions to address our clients’ challenges. Goodpatch .

Research Software 59

Research Software User Testing Analytic Tools Feedback Software 59

Bryce York

NOVEMBER 27, 2016

Wasted effort means you’re not using resources efficiently. Saw the same paid channels grow 100x with a positive ROI (even at $1,000,000+/mo!). With limited resources, focus on solving real problems for your business or customers. Step #3: Laser-focus your resources (both human and financial).

Research Software 52

Research Software Analytic Tools Reporting Tools Onboarding KPIs 52

Mind the Product

APRIL 27, 2017

Personally, I get positive results from detailed written requirements. Prototypes can be more compelling during internal progress reviews, user feedback sessions, or meetings to gain executive support for new initiatives because they are much closer to the finished product than written descriptions. Written Methods.

Framework 113

Framework User Testing Research Software Feedback Software 113

Bain Public

DECEMBER 12, 2019

methane, leachate, fire, safety) and create a positive public perception in the waste management industry. Today, as our partnership together continues, Bain Public has helped them significantly streamline their product review and approval processes as well as refine their vision and help them bridge the gap from strategy to execution.

Feedback Software 52

Feedback Software Data Visualization User Testing Technical Review 52

BrainMates

JULY 23, 2019

We spoke with Chief Technology Officer, Paul Cascun to talk about how in-house Product Management training changed the game. Twelve months later, Nick returned to review what we were doing and where we were going. “Agile doesn’t tell you to do anything that isn’t already obvious to most people,” says Paul.

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Fractional CTO CTO Embedded Analytics Reporting Tools 40