Userpilot

DECEMBER 19, 2022

However, getting the attention of your target customers with B2B marketing strategies is a lot harder. This article will teach you the difference between B2C and B2B marketing, go over a few B2B examples, and walk through 15 proven strategies that can take your product marketing to the next level!

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Userpilot

FEBRUARY 16, 2022

Having an informed understanding of how to improve customer satisfaction in SaaS can help you stand out in the fast-growing software industry, but also build an unfair advantage among competitors. By simply listening to your customers, one can optimize user onboarding and engagement by acting on user sentimen t and feedback data.

Customer Satisfaction 98

Customer Satisfaction Feedback Software Analytic Tools Data Visualization 98

Userpilot

NOVEMBER 21, 2023

A product launch checklist is a list of tasks that you need to complete to successfully launch a new product or feature. Its main goal is to help you plan the efforts of the product, marketing, and sales team to maximize the impact of the launch. Why is a product launch checklist important? Feature request form.

Product launches 104

Product launches User Testing Product Research Analytic Tools 104

Userpilot

SEPTEMBER 11, 2023

Conduct user persona surveys , host focus groups, and gather data through research to answer these questions. Your answer(s) will enable you to create a detailed user persona(s) of your target customer. Sample user persona for a product marketer. Use in-app surveys to collect customer feedback.

Product launches 105

Product launches Product Research Data Visualization Research Software 105

Userpilot

SEPTEMBER 22, 2023

Looking for an effective Customer satisfaction tool and wondering if Chameleon is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Chameleon is the ideal choice for your Customer satisfaction needs. Let’s get started!

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

APRIL 23, 2021

Looking for user persona examples to inspire your research, or (product) marketing strategy? Creating a user persona can be hard sometimes. Depending on how many your product has, it may require several hours of interviews and a number of surveys to do each. SaaS User Persona Example -Userpilot: Product Manager 2.

Analytic Tools 98

Analytic Tools Feedback Software Research Software User Testing 98

Userpilot

SEPTEMBER 22, 2023

Looking for an effective Customer satisfaction tool and wondering if Appcues is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Appcues is the ideal choice for your Customer satisfaction needs. Let’s get started!

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

APRIL 14, 2023

Which of the currently available digital adoption platforms is the best choice for product, marketing, and customer success teams in 2023? A little bit like a navigation device, it guides users through the relevant features of the product to help them reach their destination as quickly and as efficiently as possible.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Mixpanel

NOVEMBER 8, 2022

A product’s user retention rate shows what percentage of customers return to use a product again and again. Sam Richard, VP of Growth at OpenView (over $2B invested), calls this data point “key to understanding product-market fit … especially at an early stage.”.

Data Visualization 88

Data Visualization Startups Analytic Tools Technical Review 88

Userpilot

NOVEMBER 21, 2022

Features & Events dashboard in Userpilot. How Userpilot can help product launch teams. Userpilot is a product adoption platform with a range of features that may help increase the effectiveness of product launch teams. These can be easily customized, for example, to match the branding of the company.

Product launches 98

Product launches Product Research User Testing Research Software 98

Userpilot

MARCH 25, 2024

More importantly, the guidance they provide enables customers to fully use the product’s capabilities and achieve their personal and professional objectives , which translates into greater user satisfaction. They won’t make your customer support team redundant, but they can massively reduce their workload.

Analytic Tools 52

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Userpilot

JANUARY 8, 2021

Speaking of adoption: The easiest way to cross-reference your NPS data with your user behavior is to use a tool with an interactive dashboard: Source: Userpilot. This gives you the ability to see in real-time which feature releases have the most impact on customer satisfaction and which updates might have tanked your score.

Analytic Tools 93

Analytic Tools Feedback Software Data Visualization Weak Development Team 93

Userpilot

APRIL 20, 2021

Your team just launched a new feature and your job as a product marketer is to increase feature adoption. You can of course email all your users and let them know about it, but how many of them do actually care? Is that feature important for every user that uses your product? Probably not. Source: Postfity.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software User Testing 98

Userpilot

MAY 31, 2021

The product marketing manager role has been growing steadily over the two decades: And no wonder – the exponential growth of the SaaS industry, combined with the Product-Led Growth trend created a lot more demand for (and awareness of) product marketing. What is product marketing?

Analytic Tools 97

Analytic Tools Onboarding KPIs Research Software Product Marketing 97

Userpilot

AUGUST 30, 2021

Which product analytics tools should you be using? And what type of analytics really matters for a product marketing manager? Some analytic tools are confusing, some are difficult to use, and some are downright irritating, making it hard to access the product growth insights you need. Segmentation and custom reports.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

MARCH 31, 2023

16 Product evaluation survey questions to ask to gather product feedback Now that we know how to write good survey questions , let’s look at the curated list of 16 bullet-proof examples. How satisfied are you with our product? This is a question you will use in customer satisfaction score (CSAT) surveys.

User Testing 96

User Testing Customer Feedback Product Research Feedback Software 96

Userpilot

APRIL 21, 2024

Qualaroo : Focused on user research , Qualaroo is a survey-design platform for collecting and segmenting feedback, performing analysis, and viewing results in the form of dashboards. Delighted : A simple customer experience management tool that solely helps businesses create and conduct surveys across several channels.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

Userpilot

MARCH 14, 2024

Here are some features to look for: Flexible customizations : Customize user group views based on the acquisition date, product usage, or demographics to understand individual behavior. Retention analysis : To monitor user return rates to gauge product attractiveness and determine if users are engaged long-term.

Data Visualization 52

Data Visualization Onboarding KPIs Analytic Tools Feedback Software 52

Userpilot

DECEMBER 12, 2022

Userpilot is a product growth platform that allows you to harness user data to drive customer engagement and product adoption. Userpilot is particularly useful for product managers , product marketing managers , and customer success or support managers. Userpilot analytics: Custom Events.

Data Visualization 98

Data Visualization Analytic Tools Customer Feedback Feedback Software 98

Userpilot

MARCH 18, 2021

What We’ll Cover In Our Customer Retention Guide. Customer Retention Strategy for Your Marketing & Sales Departments How to Build Products Designed for Retention The Role of Product Marketers in Customer Retention The Customer Support Strategy Why Is The Data You Collect So Important to CS and Retention?

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Userpilot

JANUARY 26, 2024

For SaaS businesses, PLG offers benefits like lower user acquisition costs , reduced burden on customer success and support teams, sustainable and scalable business growth, and higher customer satisfaction, retention, and lifetime value. The more customers you have, the lower the cost per customer.

Analytic Tools 103

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Userpilot

FEBRUARY 14, 2024

User segmentation : Userpilot lets you segment users based on the device they’re using, where they’re located, their engagement data, or which NPS rating they selected on the latest survey. You can then filter your analytics dashboards to see which segments struggle with onboarding.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

JULY 14, 2023

TL;DR A product analytics framework is a system for analyzing user interactions with a product to understand their needs and preferences, inform decision-making, and improve user experience. This translates into higher customer satisfaction, loyalty, and retention. Interactive walkthrough design.

Analytic Tools 96

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Userpilot

APRIL 14, 2024

It should be capable of tracking both client and server-side events so you can have a better understanding of how users interact with your product. Analytics dashboards : These include no-code reports and dashboards that you can easily build to draw meaningful insights from collected data.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

MAY 8, 2024

How to identify customer needs? As a SaaS product, marketing , or customer success manager, you have quite a few options for identifying user needs. Surveys – delivered in-app or via email, they enable you to gather quantitative and qualitative customer satisfaction data and ideas at scale.

Data Visualization 105

Data Visualization User Testing Customer Feedback Analytic Tools 105

Userpilot

APRIL 14, 2024

It should be capable of tracking both client and server-side events so you can have a better understanding of how users interact with your product. Analytics dashboards : These include no-code reports and dashboards that you can easily build to draw meaningful insights from collected data.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

APRIL 14, 2024

It should be capable of tracking both client and server-side events so you can have a better understanding of how users interact with your product. Analytics dashboards : These include no-code reports and dashboards that you can easily build to draw meaningful insights from collected data. In-depth analysis on Heap.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

APRIL 14, 2024

It should be capable of tracking both client and server-side events so you can have a better understanding of how users interact with your product. Analytics dashboards : These include no-code reports and dashboards that you can easily build to draw meaningful insights from collected data.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

JULY 20, 2023

Userpilot Userpilot is a customer success platform with the ability to create and design an in-app resource center, either from scratch or by using any of the multiple templates available. We know it’s perfect for customer success and product marketing because we built it for it. Zendesk dashboard. Premium plan.

Embedded Analytics 98

Embedded Analytics Reporting Tools Data Visualization Analytic Tools 98

Userpilot

FEBRUARY 23, 2023

The most important and popular ones for collecting customer feedback include the Net Promoter Score, Customer satisfaction score, Customer effort score, product-market fit survey, etc. You should also get customization capabilities so that the surveys you create match your interface and don’t look odd.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

NOVEMBER 25, 2023

You can choose from the following plans: Free – Ideal for teams looking to establish product-market fit. It can help you understand how users move between these platforms. Designed for collaboration – It enables you to easily share dashboards and reports with other team members. Pricing plans of Heap.

Data Visualization 85

Data Visualization Analytic Tools Feedback Software Reporting Tools 85

Userpilot

MARCH 14, 2024

Customer segmentation – so you can segment your customers based on their tendency to churn, behavior, preferences, allowing for personalized outreach and focused initiatives for each group. This makes it possible to identify actionable insights from specific user cohorts and benchmark performance between segments.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52

Userpilot

JANUARY 16, 2024

UX mistakes will disrupt the user experience and undervalue your product. Of course, some errors are inevitable, but you can reduce or resolve many if you know what to look for. This article shows you 14 common UX mistakes designers make, plus how to avoid them and build fantastic product experiences. Empty state example.

User Testing 105

User Testing Feedback Software Research Software Product Research 105

Userpilot

MARCH 14, 2024

Here are some features to look for: Flexible customizations : Customize user group views based on the acquisition date, product usage, or demographics to understand individual behavior. Retention analysis : To monitor user return rates to gauge product attractiveness and determine if users are engaged long-term.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Technical Review 52

Userpilot

MARCH 11, 2024

Here are some features to look for: Flexible customizations : Customize user group views based on the acquisition date, product usage, or demographics to understand individual behavior. Retention analysis : To monitor user return rates to gauge product attractiveness and determine if users are engaged long-term.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

MARCH 11, 2024

Here’s an overview of the pricing plans and features of each plan: Starter plan : This plan features essentials to find product-market fit. In addition, you get access to all core reports for user journey analysis, templates to get started easily, unlimited integrations, and unlimited collaborators.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

MARCH 14, 2024

Heap lets you segment users into different groups based on their actions and properties. Here’s how you can do that: Head to the Data section in your Heap dashboard and select Segments. Any user segments you’ve defined earlier will be available here. Click Define Segment to create a new user group. Segmenting on Heap.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Onboarding KPIs 52