The Product Coalition

JANUARY 3, 2020

The Hard Thing About Hard Things) At Latin American travel technology company Almundo , we believe that leaders are responsible for the people, whether that is via one-on-one meetings, career opportunities, company culture, or employee satisfaction. So, it was natural that we should want to develop a talent growth plan for our people.

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Feedback Software Product Research Research Software Weak Development Team 81

Intercom, Inc.

JULY 29, 2021

And so, Mark Rudden and his team had to figure it all out by themselves. Fortunately, Mark had quite a bit of experience working and scaling teams in demanding, hypergrowth environments. Building a great sales team: How Intercom fosters and maintains its sales culture. Onboarding, but make it remote. So it was an obvious choice.

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Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Intercom, Inc.

MAY 16, 2019

As our Design Lead Gustavs Cirulis shared recently, the development of the product did not come without its own challenges. To differentiate yourself in a crowded market, ease of use is only part of the equation. Brian: It’s a huge challenge to get teams to do this and to do it well. We know firsthand how hard it is.

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Reporting Tools Feedback Software Research Software Customer Experience 106

Gainsight

OCTOBER 17, 2019

Admins, of course. The Technical Admin. What differentiates each type of admin is the ratio of work or effort to the rest of their work responsibilities as well as the other user group populations. How technical are their objectives? This metric is poor because it doesn’t capture intent. The Career Admin.

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Reporting Tools Customer Experience Data Visualization Customer Feedback 40

Gainsight

JULY 16, 2019

There’s a lot of content out there on the internet so take advantage of them and read the reviews , check out the case studies , and schedule the demos. Be sure to thoroughly read reviews and get a feel for the length your chosen solution will go to help get you to success. Gainsight PX provides deeper user insights. The result?

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Analytic Tools Data Visualization Feedback Software Research Software 45

BrainMates

NOVEMBER 1, 2021

Developing and launching a product only to have it fail is the complete antithesis of the “Fail Fast” innovation motto. You have just invested 1000s of work hours and millions of dollars in developing & launching this product. Most companies are in reality reviewing and failing several orders of magnitude less ideas than this.

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Weak Development Team Product Research Development Research Software 105

Userpilot

SEPTEMBER 4, 2023

It focuses on differentiation and low cost simultaneously to break the value-cost tradeoff. However, many firms fail at successful implementation due to common pitfalls. Blue ocean strategy is especially relevant today as many industries are seeing declining profits and growth due to commoditization and saturation.

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Intercom, Inc.

JUNE 8, 2021

According to one Microsoft Global State of Customer Service report , 90% of consumers surveyed said that customer service is an important factor in their choice of, and loyalty to, a brand, while nearly two-thirds (58%) would sever their relationship with a business due to poor customer service.

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Userpilot

SEPTEMBER 22, 2023

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. It can be a roadblock when your team members lack technical expertise, leaving you dependent on developers. It enables product teams to create, implement, and test personalized in-app onboarding experiences.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Data Visualization Feedback Software 52

Userpilot

SEPTEMBER 22, 2023

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. It can be a roadblock when your team members lack technical expertise, leaving you dependent on developers. It enables product teams to create, implement, and test personalized in-app onboarding experiences.

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52

Userpilot

SEPTEMBER 4, 2023

It focuses on differentiation and low cost simultaneously to break the value-cost tradeoff. However, many firms fail at successful implementation due to common pitfalls. Blue ocean strategy is especially relevant today as many industries are seeing declining profits and growth due to commoditization and saturation.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Userpilot

SEPTEMBER 22, 2023

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. It can be a roadblock when your team members lack technical expertise, leaving you dependent on developers. It enables product teams to create, implement, and test personalized in-app onboarding experiences.

Data Visualization 52

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Intercom, Inc.

MAY 19, 2022

And in doing so, businesses have had to look critically at support as a differentiator and core business value driver. Here are a few key takeaways: An Internal Quality Score offers a more holistic view of an agent’s strengths and opportunities for growth and helps organizations gain insight into their teams’ work.

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Reporting Tools Data Visualization Feedback Software Customer Feedback 104

Mironov Consulting

SEPTEMBER 23, 2023

I’ve written a lot about the huge organizational and technical gulf between services companies and product companies.  (See Services companies (aka custom development, agencies, outsourcing/nearshoring, contract engineering, consultancies, any work-for-hire) primarily market/sell the time and expertise of their people.

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Product Talk

SEPTEMBER 20, 2023

Instead of relying on someone else (like a coach or leader) to tell them what to do next, product teams can use an opportunity solution tree to keep track of their desired outcome , the opportunities they’ve identified to chip away at that outcome, and the solutions they’re considering to address those opportunities.

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Userpilot

MAY 8, 2023

To assist you in making an informed decision, we have prepared a comprehensive analysis of three tools – Appcues, Usetiful, and Userpilot – which delves deeper into their functionalities, use cases, advantages, and disadvantages than what is typically available on review sites. So let’s delve into the details!

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Userpilot

JUNE 27, 2023

So we decided to write a more in-depth comparison of the three tools – going into more detail about the tools’ features, use cases, pros, and cons – than what you’ll find on review sites. It helps product teams create personalized user experiences through product tours, onboarding checklists, and feature announcements.

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Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

FEBRUARY 27, 2023

With so many alternatives on review sites, we know it’s really tricky to choose “the one” We’ll spill the beans though – Spekit is not really a customer feedback tool, you can use it for employee feedback collection, that’s it. TL;DR Collecting customer feedback is an important task for any product team.

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Feedback Software User Testing Analytic Tools Customer Feedback 52

svpg

SEPTEMBER 30, 2016

When I first decided to start The Silicon Valley Product Group, I had just left eBay and had some very strong opinions about what makes great product teams, and great product cultures, and while there were more than a few important thinkers and leaders on these topics, one area that I felt was under-represented was the role of product management.

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Userpilot

MARCH 31, 2023

A product evaluation survey is a research tool used by product teams to gauge how users feel about product performance at various touchpoints. They boost customer engagement with the product and its development. Your users may even give up altogether if it’s really bad. What is a product evaluation survey?

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Userpilot

MAY 30, 2023

Review sites often fall short, which is why we’re here to provide you with an in-depth comparison of these three tools. This tool has earned a strong reputation for its intuitive user interface and outstanding customer support team. Confused between Whatfix, Product Fruits, and Userpilot for your SaaS?

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Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

JUNE 27, 2023

Review sites don’t always help – so we decided to provide you with a more in-depth comparison of the three tools, going into details about features, use cases, and the main pros & cons. It helps product teams create personalized user experiences through product tours, onboarding checklists, and feature announcements.

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Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MAY 8, 2023

TL;DR Chameleon is a digital adoption platform with a difference: while the other tools discussed are mostly no-code, Chameleon will require some developer involvement. It enables product teams to track product usage and user behavior to guide product development and optimize the user experience. So let’s dive right in!

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Analytic Tools Feedback Software Data Visualization Reporting Tools 52

eG Innovations

JANUARY 19, 2023

In this guide I teamed up with eG Innovations to talk about what Citrix latency is, why it matters, and how we can improve it. If any of these devices are underperforming, they may process the ICA traffic slower and this results in increased overall latency. What is Citrix Latency?

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Userpilot

MAY 30, 2023

Review sites don’t always cut it, so we’ve got you covered with a detailed comparison of these three tools. This tool is highly regarded for its user-friendly interface and exceptional customer support team. You can create individual onboarding journeys for different teams.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

FEBRUARY 21, 2023

With so many different customer feedback tools on review sites, it’s a bit tricky to really choose one. TL;DR Collecting customer feedback is an important task for any product team. Product adoption tools with in-built survey functionality are common choices for collecting user feedback for SaaS product teams.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 27, 2023

There are so many options on review sites that choosing one can be a bit challenging. Uncover weak spots of your product and bottlenecks that disturb the customer journey. There are several reasons why you may need one: Collecting customer feedback should be a standard procedure for any product team.

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

MAY 30, 2023

We’ll dive into their features, use cases, pros, and cons, giving you more insights than standard review sites. The tool is renowned for its easy-to-use UI and excellent customer support team. It enables product teams to track product usage and user behavior to guide product development and optimize the user experience.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 8, 2023

We know that review sites aren’t always super-helpful. It provides a no-code solution that allows non-technical teams to design and implement in-app experiences without any coding skills. It enables product teams to track product usage and user behavior to guide product development and optimize the user experience.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

JUNE 27, 2023

We understand that choosing the right platform can be challenging, and traditional review sites may not provide sufficient information. It helps product teams create personalized user experiences through product tours, onboarding checklists, and feature announcements. What is Usetiful best for?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

FEBRUARY 23, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. Uncover weak spots of your product and bottlenecks that disturb the customer journey. There are several reasons why you may need one: Collecting customer feedback should be a standard procedure for any product team. Here are its pros.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 23, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. Uncover weak spots of your product and bottlenecks that disturb the customer journey. There are several reasons why you may need one: Collecting customer feedback should be a standard procedure for any product team. Here are its pros.

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Feedback Software User Testing Customer Feedback Analytic Tools 52

PMLesson's Ace the PM Interview

MARCH 29, 2022

This way, it can be easily spotted and differentiated from the rest. Remember that great data science resumes are easily scannable by those reviewing them. I strive to grow a team of data professionals and help them achieve their potential. Be sure to include your name in a slightly larger font than the other text in the header.

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Userpilot

MAY 23, 2023

So we decided to write a more in-depth comparison of the three tools – going into more detail about the tools’ features, use cases, pros and cons – than what you’ll find on review sites. It enables product teams to track product usage and user behavior to guide product development and optimize the user experience.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

DECEMBER 7, 2023

There are plenty of tools for customer segmentation on review sites, but they don’t make the choice any easier. Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. Let’s compare them!

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Analytic Tools Data Visualization Feedback Software User Testing 52

Intercom, Inc.

OCTOBER 29, 2020

Think about what you could be doing to bring more diversity into your teams and be more inclusive as a company, and go actively out of your way in order to achieve set goals. I usually do them with Paul or people from the product teams – it’s much more fun to be on a podcast with your boss. Be open-minded.

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Userpilot

MAY 4, 2023

Unlike review sites that provide limited information, we’ve conducted a comprehensive analysis of each tool’s use cases, features, pricing, pros, and cons. UserIQ is a platform primarily tailored for customer success teams but can also be utilized for product adoption purposes. Try the best one!

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