Userpilot

FEBRUARY 26, 2024

Looking for an effective customer satisfaction tool and wondering if Userpilot is the best option for your SaaS company? TL;DR When choosing a customer satisfaction tool, it’s important to consider its ability to measure satisfaction, predict loyalty, and provide insights.

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

FEBRUARY 26, 2024

Looking for an effective customer experience tool and wondering if Lou Assist is the best option for your SaaS company? TL;DR Lou Assist is a good choice for customer experience and it comes with features such as user segmentation, Interactive user guides, in-app support, and self service support.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Customer Experience 52

The Product Coalition

APRIL 25, 2022

No product tool or template can save you if you’re not killing it in these three areas. That’s why we’ve listed 12 tools that the best product managers use to do their jobs better? and not the best product management tools. Product managers (PMs) are ninjas of aligning people, management, and processes.

Analytic Tools 159

Analytic Tools Data Visualization Feedback Software Research Software 159

Userpilot

APRIL 6, 2023

So in this post, we’re giving away all our tactics for collecting in-app feedback and sharing the tools you can use to make the most out of it without coding. Using customer effort score (CES) to measure how easy it is for customers to engage with your products and services at every customer interaction.

Feedback Software 96

Feedback Software Analytic Tools Research Software Data Visualization 96

Userpilot

JULY 4, 2023

Whether you’re collecting data for new customer signups, gathering user feedback , conducting customer success surveys, or anything else, an online form builder is a very useful tool to have in your toolbox. In this article, we’ll consider the 12 best Typeform alternatives for SaaS businesses. Userpilot NPS Dashboard.

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Embedded Analytics 95

Userpilot

FEBRUARY 25, 2024

Looking for an effective in-app messaging tool and wondering if GainsightPX is the best option for your SaaS company? TL;DR GainsightPX is a good choice for in-app messaging and it comes with features such as self service support, in-app resource center, and onboarding checklists. Let’s get started!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

The Product Coalition

MAY 20, 2020

Graphs, charts, maps, and tables are powerful communication tools, helping to make data more accessible. It’s also a very powerful tool for sales, marketing, and for sharing information with stakeholders. Certainly, they’ll be the person with the best tool recommendations! Another consideration is of course, cost.

Data Visualization 84

Data Visualization Analytic Tools Reporting Tools Embedded Analytics 84

Userpilot

JUNE 9, 2022

Userlane and Walkme are both tools for onboarding. Userlane is a tool for building interactive, guided tours that walk a user through all the features of your product or service. Walkme allows you to do the same, as well onboarding employees on third-party tools such as Salesforce. Userlane Reviews. out of 5 star reviews.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

SEPTEMBER 22, 2021

To do that, you need the best engagement tools. In this article, we discuss what engagement tools are and why you need them for your SaaS. In addition to that, we will analyze some of the best engagement platforms available. The right in-app engagement software will help you to increase in-app user engagement.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

APRIL 6, 2023

So in this post, we’re giving away all our tactics for collecting in-app feedback and sharing the tools you can use to make the most out of it without coding. Using customer effort score (CES) to measure how easy it is for customers to engage with your products and services at every customer interaction.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

Mixpanel

MAY 8, 2023

For marketing teams focused on getting more user traffic and signups, Google Analytics has been the tool of choice. This is why we launched Mixpanel Marketing Analytics. If you want to skip right to seeing for yourself how Mixpanel Marketing Analytics works, you can play around with our public Board here.

Data Visualization 52

Data Visualization Analytic Tools Embedded Analytics Reporting Tools 52

Userpilot

JANUARY 8, 2024

Leverage search engine optimization (SEO) in your marketing strategy Identify relevant keywords related to your product or service and optimize your website content accordingly. Be strategic with your SEO; leverage contextual CTAs and have highly optimized landing pages encouraging users to sign up for your tool.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Customer Experience 105

Mind the Product

MARCH 7, 2019

Software as a service (SaaS) has become much more attractive to customers as SaaS companies embrace the idea of offering rich integrations with other platforms. While working on a knowledge management solution aimed at custom support and sales teams, we integrated with several customer support desks and CRM.

Reporting Tools 149

Reporting Tools Data Visualization Customer Experience User Testing 149

eG Innovations

MAY 28, 2021

WorkSpaces eliminates the need to procure and deploy hardware or install complex software. Logon Simulators are a common tool used for VDI and digital workspace monitoring. Used in conjunction good synthetic monitoring tools, administrators can test the behavior of system failures and harden their deployments improving resilience.

Reporting Tools 90

Reporting Tools Data Visualization Embedded Analytics User Testing 90

Userpilot

JULY 20, 2023

If you’re here looking for a tool to implement customer self-service portals, chances are you’ve been struggling to build one by yourself. Thankfully, there’re simple solutions in the market that can help you create an efficient resource center, that integrates smoothly and is 100% self-service.

Embedded Analytics 98

Embedded Analytics Reporting Tools Data Visualization Analytic Tools 98

ProductPlan

SEPTEMBER 17, 2019

Product ops is a role still very much in its infancy, but it’s starting to show up more and more in technology company org charts. The product operations team takes care of operational items and free up product management’s time to focus on business issues. But what exactly is a product operations dashboard?

Data Visualization 54

Data Visualization Embedded Analytics Dashboard Reporting Tools 54

Izenda

APRIL 27, 2020

Because once you have clearly defined and planned out your roadmap (and stick to it), staying on course and keeping teams focused becomes much easier. Commonly used in agile software development, the MoSCoW method helps key stakeholders understand the importance of each product feature. But that’s the way it should be.

Embedded Analytics 64

Embedded Analytics Data Visualization Roadmap Analytic Tools 64

Userpilot

APRIL 23, 2021

Then, I’ll go a bit deeper and look into 10 user persona examples for 3 SaaS tools, to showcase how products with several different use cases can have dramatically different personas. User persona’s pain points (blockers): Is using other solutions too time-consuming? All in one dashboard. What is a user persona?

Analytic Tools 98

Analytic Tools Feedback Software Research Software User Testing 98

Userpilot

NOVEMBER 11, 2022

Choosing the right user onboarding software is critical for SaaS companies these days. Which is the better tool for user onboarding , as well as other use cases? Userguiding and Chameleon are user onboarding, user feedback, and user analytics tools and each has its pros and cons. GET A DEMO. 14 Day Trial.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

eG Innovations

MAY 28, 2021

WorkSpaces eliminates the need to procure and deploy hardware or install complex software. Logon Simulators are a common tool used for VDI and digital workspace monitoring. Used in conjunction good synthetic monitoring tools, administrators can test the behavior of system failures and harden their deployments improving resilience.

Reporting Tools 52

Reporting Tools Data Visualization Embedded Analytics User Testing 52

Userpilot

JULY 15, 2022

The dark funnel exists because third-party content platforms, social media channels, and offline conversations can neither be tracked nor controlled by conventional marketing systems. Dark iceberg is a part of the customer journey that takes place below the surface, hidden from attribution tools. G2 Product reviews platform.

Analytic Tools 98

Analytic Tools Research Software Feedback Software Data Visualization 98

Userpilot

NOVEMBER 6, 2020

In this post, we’re going to provide you with the best Product Marketing tools for each Product Marketing Job-To-Be-Done – which are critical for allowing your product marketers to do their work independently from your dev team or graphic designers! Post-signup: User Analytics : Hotjar , Heap. Pre-signup Product Marketing Tools.

Analytic Tools 76

Analytic Tools Feedback Software Data Visualization Reporting Tools 76

Usersnap

JANUARY 31, 2019

Digital marketing tools are a way to gain a competitive edge. We put together a list of 25 tools that will help you to satisfy your customers, automate repetitive tasks and give you a better insight into how users are interacting with your customers’ product. This is a marketing platform which offers true automation.

Data Visualization 77

Data Visualization Reporting Tools Analytic Tools Feedback Software 77

Userpilot

JUNE 10, 2022

Here’s how to manage product feature requests: gather all feedback from your various channels in one platform. identify which requests you can tackle first using product analytics and segmentation. Here’s how to manage product feature requests: gather all feedback from your various channels in one platform. Bug fixes requests.

Feedback Software 52

Feedback Software Analytic Tools Product Research Data Visualization 52

The Product Coalition

MARCH 16, 2019

Software as a service (SaaS) has become much more attractive to customers as SaaS companies embrace the idea of offering rich integrations with other platforms. While working on a knowledge management solution aimed at custom support and sales teams, we integrated with several customer support desks and CRM.

Reporting Tools 63

Reporting Tools Data Visualization Customer Experience User Testing 63

Userpilot

OCTOBER 29, 2023

Another method to influence WTP is by offering integrations to other products because it enables users to easily embed it in their workflows. If the WTP for your SaaS tool is $25, that’s all you are getting. quality solutions. Start with existing industry reports to develop a general understanding. Pricing survey.

Research Software 105

Research Software Feedback Software Analytic Tools User Testing 105

Userpilot

NOVEMBER 11, 2022

Choosing the right user onboarding software is critical for SaaS companies these days. Which is the better tool for user onboarding , as well as other use cases? However, Pendo’s strongest side is its user analytics and its free plan is very limited with a lot of basic features missing. GET A DEMO. 14 Day Trial.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Usersnap

AUGUST 20, 2021

You can collect customer feedback in a variety of ways: Messenger tools Social media Email. You can easily write out a generic understanding of what you see in your customer feedback software. That’s why we recommend proper tools that help you receive specific and actionable insights. Better products and services.

Feedback Software 52

Feedback Software Customer Feedback User Testing Data Visualization 52

Gainsight

MAY 23, 2023

At its tenth annual Pulse conference last week, Customer Success (CS) platform Gainsight unveiled a new product designed to digitally connect the various fragments of customer experience, oriented around CS and supported by a new company-wide licensing option. We can actually write an incredible executive summary.”

Enterprise 59

Enterprise User Testing Customer Experience Customer Feedback 59

Iteratively Blog

JANUARY 10, 2021

Analytics tracking plans are no different – tracking plans (and the instrumentation of them) are collaborative by nature. An analyst or analytics engineer is responsible for modeling the data and will care about its structure, and you might have several teams responsible for building reports and analysing the data in several tools (e.g.

Embedded Analytics 52

Embedded Analytics Analytic Tools Data Visualization Software Review 52

Usersnap

DECEMBER 14, 2021

Whether you call them cancellation surveys, churn surveys, or exit surveys, these are simple tools anyone can use. In the course of this blog, we’ll explain what exit surveys are, why they matter, what the best questions to ask are, ways to cut churn using exit surveys, and how to put one together for yourself. Source: Purechat.com.

Feedback Software 96

Feedback Software Customer Experience User Testing Product Research 96

Userpilot

FEBRUARY 25, 2024

Looking for an effective self-service support tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your self-service support needs. Let’s get started!

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Userpilot

DECEMBER 6, 2022

In this blog, we’ll explore what a product trial is, describe the onboarding process, and give you the tools you need to apply it in your own SaaS. It’s impossible to do any of this without the right onboarding tool (or marketing automation platform) for the job. You need to engage them within the tool itself.

Feedback Software 98

Feedback Software Analytic Tools Customer Feedback Customer Experience 98

Userpilot

DECEMBER 12, 2023

Looking for a good self service support tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? There are plenty of tools for self service support on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Userpilot

MAY 3, 2021

There are numerous formulae for calculating LTV, but the best one is to add up the revenue per customer and subtract the costs of acquiring and servicing them. LTV is an important metric for SaaS because of how much retention correlates with SaaS profitability, and because LTV is such a useful predictive tool for future financial decisions.

Onboarding KPIs 98

Onboarding KPIs Feedback Software Analytic Tools Data Visualization 98

The Product Coalition

FEBRUARY 5, 2021

In this article, we’ll take a look at what product leadership is really about, why coaching is the highest-impact tool that a product leader can have in their toolbox and how to get started using coaching yourself. Of course you need to have the foundations of product management under your belt in order to guide your team towards success.

Data Visualization 142

Data Visualization Reporting Tools Embedded Analytics Feedback Software 142

Userpilot

MAY 12, 2024

TL;DR UserGuiding is a no-code product adoption tool that lets users create in-app walkthroughs, guides, and checklists. The solution makes it possible for teams to onboard, engage, and retain users without needing coding skills to create these in-app experiences.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52