The Product Coalition

OCTOBER 30, 2023

It was another bad start to what seemed like Groundhog Day. “I An outcome-oriented approach helps teams remain focused on the bigger picture, ensures efforts go toward delivering meaningful value to customers, and gives them the freedom to figure out the best way instead of having ‘the way’ committed well before discovery.

Roadmap 116

Roadmap Feedback Software Onboarding KPIs User Testing 116

Mironov Consulting

SEPTEMBER 22, 2020

Almost without fail, I find that the “maker” side of software companies (developers, designers, product folks, DevOps, tech writers…) and the “go-to-market” side of software companies (sales, marketing, support, customer success.) Some frequent bad outcomes from this confusion: We never finish our MVP. Here’s why…. What To Do?

Technical Advisors 142

Technical Advisors User Testing Weak Development Team Customer Experience 142

Centercode

NOVEMBER 23, 2020

Why does AI that performs so well in a lab underperform when it’s out in the real world? Earlier this month, a team of 40 Google researchers published a study about just that — and their investigation returned some vital insights into the challenges of developing machine learning. So what can you do about this?

Research Software 98

Research Software User Testing Reporting Tools Feedback Software 98

The Product Coalition

NOVEMBER 2, 2021

Since the required skill level is not clear, it’s often also not clear what and how to test when interviewing a potential hire. My take on it: while I love ex-developer PMs, and find that their teams often execute better, this is by no means a requirement. Can it meet the requirements? Is it a “good” structure?

Technical Review 136

Technical Review Analytic Tools Software Review User Testing 136

Userpilot

JANUARY 8, 2024

You can also implement A/B testing to see what resonates better with your audience. Host product webinars to reach your target audience Develop webinar content that educates your audience on industry trends, common challenges, and how your product addresses these issues. FixDex uses LinkedIn ads as a customer acquisition strategy.

Analytic Tools 100

Analytic Tools Research Software Feedback Software Customer Experience 100

The Product Coalition

AUGUST 15, 2022

I’m sure this was not a question as much as a test of my ability to think critically. “Of Of course.”, maybe not such a bad thing in this case. In mature companies, roadmaps provide a false sense of certainty when you are early on in developing a product. Do you think every company and product needs a roadmap?”

Roadmap 103

Roadmap Customer Experience Weak Development Team User Testing 103

Userpilot

APRIL 25, 2022

Function friction is primarily about users being blocked from reaching their product goals because of an error, poor UX, or other factors. Not all friction is bad. Friction logs can be created by the whole team. Not all friction is bad. Share information across multiple teams. How do you create friction logs?

Feedback Software 95

Feedback Software Analytic Tools Data Visualization User Testing 95

Userpilot

FEBRUARY 3, 2021

Then, when you finally put together your user journey map and want to optimize your touchpoints and eliminate bad experiences, you can face two barriers: The Analytics Black Hole – Can’t see the forest before the trees. The Bottleneck -Your software developer who is too busy to take on every experiment you want to run.

Analytic Tools 97

Analytic Tools User Testing Customer Experience Research Software 97

The Product Coalition

JANUARY 5, 2019

It’s always there, and it follows you around like a bad penny. It’s the stuff that your engineering team has since learned could have been done a lot better. Nobody’s ever received a call from a big enterprise customer asking if your team is planning on moving towards more of a microservices architecture anytime soon.

Reporting Tools 141

Reporting Tools Customer Experience User Testing Product Management 141

The Product Coalition

MAY 19, 2020

Intercept field study by UX Studio Image by UX studio Our client creates digital products to help football fans follow matches, favorite teams, news, or even play web or mobile games. Some years ago their team decided to put a new app in football-lovers’ pockets. Of course, these plans were made long before the COVID-19 outbreak.

Research Software 78

Research Software Feedback Software User Testing Product Research 78

The Product Coalition

JULY 8, 2020

Paul is a product manager running an 8-people product team for a B2B web application in Seattle. Paul reads data through beautiful charts but Paul has a very hard time predicting what to develop next just by looking at past datasets. However, there are a couple of issues for any product-oriented professional will quickly notice.

Feedback Software 83

Feedback Software Data Visualization Customer Feedback User Testing 83

Alchemer Mobile

JUNE 9, 2020

My name is Robi Ganguly and I am the CEO and co-founder of Apptentive. And over the next 10 to 12 minutes, I’m going to talk about how you in the mobile teams around the world can really fix a big problem around what we think of is the feedback funnel. Transcript.

User Testing 182

User Testing Feedback Software Customer Feedback Data Visualization 182

Product Innovation Educators

OCTOBER 26, 2020

His name is Steve Glaveski and we discuss his system for getting more accomplished in less time. The 4-Hour Work Week focuses on making the leap from employee to entrepreneur, but my system is for individuals working either for themselves or as part of a team, and for leaders of organizations looking to build Time Rich cultures.

Customer Experience 85

Customer Experience Weak Development Team User Testing Product Research 85

PMLesson's Ace the PM Interview

MAY 15, 2022

UX, or user experience, design is a discipline, as the name suggests, that is all about how users interact with products or services. UX design was first developed by Don Norman , who was actually working at Apple at the time. User research is usually conducted before product development is underway.

UX 52

UX User Testing Data Visualization Product Research 52

UX Studio: Product Management

APRIL 27, 2020

Our client creates digital products to help football fans follow matches, favorite teams, news or even play web or mobile games. Some years ago their team decided to put a new app in football-lovers’ pockets. Before design, the team already had. Of course, these plans were made long before the COVID-19 outbreak.

User Testing 83

User Testing Product Research Research Software Feedback Software 83

UX Studio

JANUARY 26, 2023

On the one hand, due to their low cost and time requirements, we often see that surveys are the go to research method for many product teams. The goal of this article is to show researchers working in product teams how they might achieve that. Reporters, detectives or psychologists – you name it. So which side is right?

Product Research 95

Product Research User Testing Research Software Data Visualization 95

The Product Coalition

JUNE 17, 2019

For many years CSSSR has been developing IT systems for the biggest online banks, witnessing their success firsthand. This experience has led to several key insights: You Don’t Need a Large IT Department “We operate in small teams. To begin with, the development of new functionality requires considerable resources, including people.

Banking 93

Banking Development Team Review Software Review Technical Review 93

UX Studio

APRIL 17, 2018

Firebase, a tool for mobile developers, labels the predicted data with a magic wand icon. Of course this tool serves engineers who know more about machine learning. We see our job as a UX team as helping people understand how machines work so they can use them better. They can fine-tune the algorithms to prevent bad responses.

Data Visualization 107

Data Visualization Artificial Inteligence Feedback Software UX 107

PMLesson's Ace the PM Interview

JULY 13, 2020

Even if you answered no to all of these, taking a certified course may be worthwhile. No course is going to be a substitute for experience. From initial design and development through launch, upgrades, maturation, and eventually end-of-life, PMs are found wrangling other departments with competing priorities. And ultimately.

Certifications 52

Certifications User Testing Data Visualization Feedback Software 52

Folding Burritos

FEBRUARY 22, 2016

You want the stakeholders’ input, but you need it to be (and need them to think) in terms of problems for you and your team to solve. People in the organization start to realize there should be reasons behind product decisions, avoiding an ad-hoc development culture. We’ll keep working on this on our next development cycle.”.

Analytic Tools 322

Analytic Tools Reporting Tools Data Visualization User Testing 322

BrainStation Product Management

OCTOBER 1, 2019

As the name suggests, a Product Manager (PM) is responsible for overseeing product development from conception to completion. BrainStation offers Online Live Certificate Courses in data, design, development, marketing, and product management. Learn product management skills to boost your career – from home! Communication.

Technical Review 55

Technical Review User Testing Analytic Tools Product Research 55

BrainStation Product Management

JULY 20, 2018

As the name suggests, a Product Manager (PM) is responsible for overseeing product development from conception to completion, and beyond. If the company is seasoned or multinational, there will be many PMs working on a narrower band of the product’s development. Communication. Collaboration. Documentation. Management.

Technical Review 68

Technical Review User Testing Product Management Product Manager 68

UX Studio

APRIL 6, 2023

This includes UX redesign, UX consulting , UX audit, product discovery, and UX training for teams. Parachute focuses on custom website development that includes UX design, conversion optimization, e-commerce website design and development, and branding. If you’re in need of a website design agency, we’re happy to help.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

UX Studio

APRIL 6, 2023

This includes UX redesign, UX consulting , UX audit, product discovery, and UX training for teams. Parachute focuses on custom website development that includes UX design, conversion optimization, e-commerce website design and development, and branding. If you’re in need of a website design agency, we’re happy to help.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

Userpilot

FEBRUARY 21, 2023

TL;DR Heap is a digital insights platform that allows product teams to track user behavior in mobile and web-based applications. While Userpilot is developing funnel analysis functionality, you can achieve the same results by tagging and tracking Goals. This allows product teams to group users who meet certain criteria.

Data Visualization 94

Data Visualization Analytic Tools Feedback Software Reporting Tools 94

PMLesson's Ace the PM Interview

OCTOBER 6, 2021

This is especially true if you're looking to join the technical program management team. The names are rather self-explanatory. Those TPM candidates with a much deeper technical acumen will probably be better suited for the Infrastructure team. The questions are both challenging and Facebook-specific.

Technical Review 52

Technical Review Feedback Software Systems Review User Testing 52

Intercom, Inc.

MAY 8, 2019

How do you keep up with such breakneck development? By building a nimble, swashbuckling team that relishes tackling new challenges on the high seas of marketing. During the course of her time there, she’s seen HubSpot grow from a small, plucky startup into a billion dollar household name.

User Testing 116

User Testing Customer Experience Inbound Research Software 116

Userpilot

DECEMBER 18, 2020

The bad news is: there is no ‘one-size-fits-all’, cookie-cutter method. A disengaged user – as the name itself suggests – is someone who is still using your product, but is not as engaged as they could be (or used to be!). The bad news though? Who are disengaged users?

User Testing 98

User Testing Customer Experience Analytic Tools Onboarding KPIs 98

The Product Coalition

AUGUST 17, 2018

Tactically, you want to ensure your Agile team is following the roadmap and delivers as expected. And it seems all you need is to prepare the backlog, prioritize it, push into development and regularly follow up on the status and results. Sounds like a plan, except that you have to re-plan on an ongoing basis. That would be a waste.

Weak Development Team 68

Weak Development Team Technical Review Product Research Software Review 68

Userpilot

FEBRUARY 20, 2023

Product analytics tools empower teams to make informed decisions on how to add more value and offer a better user experience. Its key objective is to develop a deeper understanding of who your users are, and how they interact with the product. How does this sound? Ready to dive in? What is product analytics? Pendo Segments.

Data Visualization 96

Data Visualization Analytic Tools Feedback Software Reporting Tools 96

UX Studio

JUNE 3, 2019

To test something we are working on. A lot of digital design processes fail if you start showing and testing out ideas as soon as you can. We can weed out bad ideas and solutions without dwelling on them too much. Let’s start with the scientific method and testing out things. Why do we make prototypes?

Feedback Software 94

Feedback Software Research Software User Testing Product Research 94

bpma ProductHub

OCTOBER 16, 2016

Currently at Pragmatic Marketing, Paul helps companies build product teams by teaching their managers and marketers how to become market-driven. Most companies and product teams have to find the right balance between investing in the new and supporting existing products. On Innovation vs. Execution in Product Management.

Reporting Tools 150

Reporting Tools Research Software Analytic Tools User Testing 150

Userpilot

MARCH 18, 2021

But how the marketing team decides to tell your story will determine who it connects with. vs. The Product Growth Tool for Product Teams. If you’re a mid market company with a product team you’d probably go for ‘the Product Growth Tool for Product Teams’. Their job is to sell prospects on the vision of your company.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Mind the Product

AUGUST 19, 2019

Secondly, as great product managers are also great capacity builders for their teams, you should start looking for opportunities that AI can present for your product. That’s why it’s incredibly important to develop a good level of empathy and user understanding, not only for yourself, but for the whole team.

Artificial Inteligence 177

Artificial Inteligence Data Visualization Product Research Reporting Tools 177

Intercom, Inc.

JANUARY 31, 2023

 In December, our Director of Machine Learning, Fergal Reid , and I sat down to chat about the launch of ChatGPT : the good, the bad, the promise, the hype. To test this, we quickly got down to work. Des: They’re names of this specific module. Fergal: Yeah, they’re the names of this specific model.

Generative AI 129

Generative AI Customer Experience ChatGPT Artificial Inteligence 129

Userpilot

OCTOBER 29, 2020

In a sense, this brings the Product Marketer a lot closer to the Product Team than a ‘regular marketer’- so we can say that the product marketer acts as a bridge between the product and the marketing team. Even though Natalia works as a part of the Marketing Team, she is very close to the Product Team.

Analytic Tools 97

Analytic Tools Feedback Software Onboarding KPIs Product Marketing 97

Userpilot

DECEMBER 10, 2020

You’d probably pass the Turing Test! A spate of bad reviews can be a serious obstacle to growth, retention and customer acquisition. You should care about negative feedback, because your customers – actual and potential – care about it: 89% of people look for new suppliers after just one bad experience ( Oracle ).

User Testing 93

User Testing Feedback Software Customer Feedback Analytic Tools 93