Userpilot

MARCH 27, 2023

We start by looking at different kinds of analyses and the metrics to track and then explore some practical ways of using each of them to drive various product goals. We finish with an overview of product analytics tools that your team can benefit from. Segment analysis focuses on common qualities shared by similar users.

Analytic Tools 95

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 95

Userpilot

APRIL 6, 2023

User stories make you focus on solving specific user problems rather than the actual features. Use opportunity solutions trees to align the problems you try to solve with product goals. Use data from user interviews, task analyses , and customer feedback to inform what goes into the MVP and future development.

Feedback Software 85

Feedback Software Analytic Tools Research Software User Testing 85

The Product Coalition

JANUARY 24, 2021

Goals Beyond background context, you’ll almost always want to provide clarity on the goals of the feature being built?—?for for the user, for your business, and/or both. A good product goal, like any other, should be specific & well-defined, measurable, achievable/realistic, and timeboxed for success.

Onboarding KPIs 128

Onboarding KPIs User Testing Customer Experience Feedback Software 128

The Product Coalition

MARCH 11, 2020

It is ideally a galvanizing document to drive vision, bring teams into alignment and commitment, and lead them and your customers to your future, promised destination. Battleground The product roadmap. If you’re new to product management you might not own a roadmap. Are you aligned to the goals of the company strategy?

Roadmap 78

Roadmap Weak Development Team User Friction Document 78

Userpilot

FEBRUARY 15, 2023

We’ll cover what a product tour is, and how they fit into the onboarding process, then get straight into some examples, and finally explore the best product tour software tool for the job. TL;DR A product tour demonstrates to your customers exactly how to use your product’s features. Let’s do it!

Feedback Software 86

Feedback Software Analytic Tools Onboarding KPIs User Testing 86

Userpilot

NOVEMBER 21, 2022

Whether you need a product launch manager or not depends on the size of your organization. Large organizations frequently releasing a lot of products will benefit from their expertise. Before the release, the product launch manager is involved in market and customer research. Product launch manager job description.

Product launches 88

Product launches Product Research User Testing Research Software 88

Userpilot

OCTOBER 25, 2022

In general, strategic product management focuses on the key decisions that need to be made to ensure long-term product success. Strategic Product Management Activities and Tips. Goals are important aspects of the product strategy. They tell the product management team what they need to achieve.

Product Research 85

Product Research User Testing Customer Feedback Research Software 85

PMLesson's Ace the PM Interview

NOVEMBER 8, 2021

First, I'll talk a little bit about Facebook's mission and strategy and why we might be interested in getting into a movie product. From there, I'll do a customer segmentation and prioritize one. Target Users Geom by Anna Golde Celena: So now I'm going to do a quick customer segmentation. Stephen: Yeah, that sounds good.

User Friction 52

User Friction Customer Experience Management Management 52

Userpilot

APRIL 25, 2022

A friction log is a document capturing the challenges and frustrations a customer might face using your SaaS. Product friction describes anything that causes your users difficulty. You can break it down into two major categories: function and opportunity friction. What is a friction log?

Feedback Software 92

Feedback Software Analytic Tools Data Visualization User Testing 92

Modus Create

APRIL 27, 2020

The modernization of web applications is a core requirement as customers demand high performing and well-designed user interfaces. This, of course, affects the company’s ability to capture new revenue (new features = new value to the market) and hurts the company’s bottom line (wasted time = wasted money).

Feedback Software 84

Feedback Software Reporting Tools Technical Review Software Review 84

Userpilot

MAY 9, 2024

The customer onboarding process is essential for product success. From initial sign-up to renewals and upgrades, it guides customers to ensure they have a seamless experience and can easily achieve their goals. TL;DR Customer onboarding helps new users understand and engage with a SaaS product effectively.

Onboarding KPIs 52

Onboarding KPIs User Testing Data Visualization Analytic Tools 52

UX Studio

FEBRUARY 15, 2024

You know, I’m going to talk about that, why that change happened, but basically what I do as of today is I help our clients to explore new ways to grow new product strategies, formulate product goals and product vision, and I also help shape the scope of the product. So that’s really useful.

Research Software 63

Research Software Analytic Tools Transportation Feedback Software 63

Userpilot

APRIL 16, 2024

Cons of WalkMe include long contracts, an unintuitive interface , and coding knowledge for in-depth customization. WalkMe offers a quote-based pricing but users have reported $9,000/year entry-level plans. Userpilot is a product growth platform and WalkMe alternative you should consider. Creating product tours in WalkMe.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Reporting Tools 52

Userpilot

JULY 22, 2023

TL;DR Land and expand strategies can help you increase LTV, boost retention rates , lower churn rates , and build stronger customer relationships. You need a clear target market, proper positioning, product-market fit, and the right sales process for a land and expand strategy to work. upselling vs cross-selling).

Feedback Software 70

Feedback Software User Testing Strategy Onboarding KPIs 70

Userpilot

JULY 14, 2023

TL;DR A product analytics framework is a system for analyzing user interactions with a product to understand their needs and preferences, inform decision-making, and improve user experience. Funnel analysis analyzes user progress at key stages in the user journey, identifying bottlenecks or drop-offs.

Analytic Tools 71

Analytic Tools Data Visualization Feedback Software Research Software 71

Intercom, Inc.

OCTOBER 16, 2019

One approach to price setting is to think of pricing along a continuum with self-service pricing at one end of the spectrum (such as applications costing under $50/month, allowing customers to purchase with a credit card) through to enterprise pricing (such as applications costing $50-100,000 a year) at the other end. Gaining new customers.

Strategy 195

Strategy Customer Experience Inbound User Testing 195

Product Management University

FEBRUARY 25, 2020

Portfolio product management is a customer outcome approach to product management and product marketing that eliminates silos and competing priorities and fosters collaboration across product teams. In a traditional product management model, everything starts with a product.

Marketing 130

Marketing Product Management Product Manager Reporting Tools 130

Userpilot

JUNE 2, 2021

In this post, we will cover what exactly a user journey map is, what it isn’t and how to build one in six steps – so let’s dive in! What we’re covering on user journey maps. What is a user journey map? User journey map vs customer journey map. User journey map vs user flow.

Analytic Tools 52

Analytic Tools Research Software User Testing Customer Experience 52

Userpilot

NOVEMBER 26, 2023

This includes promptly identifying and addressing issues, anticipating seasonal trends, and enhancing the customer experience through data-driven experimentation. Let’s explore how Pendo, UserGuiding, and Product Fruits compare when it comes to SaaS reporting.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

DECEMBER 10, 2023

TL;DR SaaS analytics are data points used to track customer behavior across all customer journey stages. It helps SaaS companies understand how users interact, why they might leave, and ways to keep them engaged, ultimately leading to data-driven decisions and higher customer retention. Let’s dive in!

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Reporting Tools 52

Userpilot

JULY 18, 2023

TL;DR A product manager is in charge of the entire product lifecycle. They oversee the development, design, and delivery of the product and its further growth. Based on the research, PMs develop the long-term product vision and product strategy that are aligned with the overall business strategy.

Data Visualization 83

Data Visualization Product Research User Testing Onboarding KPIs 83