Intercom, Inc.
JULY 30, 2020
First, as the economy is buffeted by turbulent seas, companies must batten down the hatches and devote their time and attention to their current customers. These enormous efficiency gains have allowed the company to continue building on its six consecutive years of double-digit growth, even during these lean times. .
freshtrax
DECEMBER 9, 2021
User research is not an exception, and it is crucial to devise appropriate methodologies and documents that go beyond direct translation. In this article, I will share key insights on three aspects of user interviews: Recruiting. There is also a major difference in the landscape of user research. Scripting the interview.
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Centercode
JULY 16, 2019
When it comes to soliciting pre-release customer feedback, most teams focus on one thing: bugs. But while the focus on bugs isn’t misplaced, you should know that your users – whether you’re soliciting customer feedback through surveys, crowdsourced testing , or Customer Validation – are pointing out more than bugs and defects.
The Product Coalition
MARCH 27, 2020
Every day I experience how working in channels makes information more transparent, lets our teams be more agile and helps me stay connected with my coworkers in real time. This article is a peek into how my team at Slack uses Slack, much of which is increasingly relevant during these unique times. So how do we do this at Slack?
ProductPlan
FEBRUARY 14, 2023
Everyone must be on the same page and understand who should be doing what since it’s far too easy for a distributed team to duplicate efforts unknowingly. Share your deadlines and deliverables, hitting them on time or coming clean with your team when things don’t go according to plan.
freshtrax
SEPTEMBER 29, 2021
When I think about my experience in the design field a year ago compared to today, it is night and day. Not only am I utilizing more of my design skills and knowledge, I’ve been able to experience a new company culture, language, and workstyle. It has given me a better appreciation and opened my eyes to how diverse the workforce is.
The Product Coalition
MARCH 5, 2018
Here they are at a glance: Identify the problem There are no alternatives to good old fashioned user research Get the right data set Machine learning needs data?—?lots Weigh the cost of getting it wrong A wrong prediction can have consequences ranging from mild annoyance to the user to losing a customer forever. lots of it!
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