Userpilot

MARCH 3, 2022

Think about your underlying information architecture: make sure you name any articles, documents, and guides in an intuitive way that helps customers find what they’re looking for. With snappily named titles posed as questions, Surfer’s knowledge base is a great example of putting the onus on the customer’s needs.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Customer Experience 98

SidsAvenue

AUGUST 19, 2016

The enterprise of today boasts of thousands of books on varied topics in its corporate library. I believe in the new avatar, the library should Be more personalized, more interactive and more aligned to the corporate culture and strategy. In the digital age, everything is expected to transform. To the employee satisfaction.

Technical Review 40

Technical Review User Testing Reporting Tools Customer Experience 40

SidsAvenue

AUGUST 19, 2016

The enterprise of today boasts of thousands of books on varied topics in its corporate library. I believe in the new avatar, the library should Be more personalized, more interactive and more aligned to the corporate culture and strategy. In the digital age, everything is expected to transform. To the employee satisfaction.

Technical Review 40

Technical Review User Testing Reporting Tools Customer Experience 40

Intercom, Inc.

MARCH 4, 2021

What began as a crowdsourcing initiative quickly evolved into an ecosystem where women can access funding, business training, and community building to help their businesses scale. But landing financing is almost impossible without a strategy, an idea of the market, and a clear vision for your company. What was my strategy?

Reporting Tools 151

Reporting Tools Research Software Feedback Software Education 151