Gainsight

APRIL 2, 2021

Yet, one cohort of CS leaders exists that I’ve found to truly be special snowflakes: Customer Success teams in companies that employ Product-led Growth strategies. Because the product is so technical, the CS team includes the traditional CSM role as well as Technical Account Managers and Solutions Architects.

User Testing 52

User Testing Customer Feedback Analytic Tools Customer Experience 52

Usersnap

FEBRUARY 19, 2019

You have developed your product sparked by brilliant ideas and are ready to go-live. Negative online feedback is just a finger’s swipe away. It’s nice to have your customers testing the application. Successful brands globally are increasingly using Crowdtesting for flawless products. Crowdsourcing happens online.

Reporting Tools 76

Reporting Tools Feedback Software Data Visualization Crowdsource 76

ProductPlan

JUNE 29, 2023

ProductPlan has long been your single source of truth for the what , when , and how behind your product. More recently, we’ve helped you crowdsource new ideas from customers and stakeholders alike , and create a consistent GTM process for every new launch. Now, we want to help you capture your product strategy.

Product Strategy 77

Product Strategy Reporting Tools Strategy Feedback Software 77

ProductPlan

JUNE 29, 2023

ProductPlan has long been your single source of truth for the what , when , and how behind your product. More recently, we’ve helped you crowdsource new ideas from customers and stakeholders alike , and create a consistent GTM process for every new launch. Now, we want to help you capture your product strategy.

Product Strategy 40

Product Strategy Reporting Tools Strategy Feedback Software 40

Bain Public

OCTOBER 19, 2021

I know you’re probably wondering: what does this have to do with your product roadmap strategies ? When it comes to your product, a MOAT is about building defences to break away from the competition. It’s about setting broad goals for your product and defending your company against current or future competitors.

Feedback Software 52

Feedback Software Roadmap Data Visualization Strategy 52

Usersnap

JULY 17, 2020

As a business, we’re regularly trying new products and tools to help us with our software development. Especially when building customer-centric products, the software text matters. There are many reasons why Translation Management is important for your product’s customer experience. A big time saver for many teams.

Feedback Software 52

Feedback Software Research Software Reporting Tools Software Review 52

Intercom, Inc.

MARCH 4, 2021

What began as a crowdsourcing initiative quickly evolved into an ecosystem where women can access funding, business training, and community building to help their businesses scale. In this one directory, I’m going to have Black Enterprise talking about me. They don’t have the tools. They need a strategy.

Reporting Tools 151

Reporting Tools Research Software Feedback Software Education 151