Intercom, Inc.

APRIL 22, 2021

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. That question has been on Will Larson ‘s mind for a long time.

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

Hutwork

MARCH 9, 2018

And as a product manager finding out how others made a strategy work, whether it was implementing a road-map software or avoiding other’s pitfalls can make or break your product’s success. You may be an entrepreneur creating SaaS platforms or a product manager for an enterprise. So do your customers. 6 I hate MVPs.

Article 82

Article Feedback Software Research Software User Testing 82

Mironov Consulting

JUNE 27, 2019

There may also be some designers or a few developers reporting into such roles, but I’m focused away from CTO and VP Engineering roles where the majority of staff are developers. . 2] Driving Strategy, Tooling and Outcomes. [3] We could make Sales happy by focusing product managers on a handful of major customers.

CTO Coach 108

CTO Coach Onboarding KPIs User Testing Customer Experience 108

Gainsight

OCTOBER 7, 2022

If you’ve ever watched the show Ted Lasso , you’ve noticed that it is in many ways a tale of two coaches: Ted Lasso and Coach Beard. . Coach Beard is focused on data and results, using his expertise in the game to push the team toward winning. The art and science of CLV. Putting it all together in a PQL strategy.

Data Visualization 52

Data Visualization CTO Coach Onboarding KPIs Analytic Tools 52

Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. Will Larson , CTO of Calm.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Intercom, Inc.

AUGUST 15, 2018

Find a sponsor , not a mentor — someone who is in the room when opportunities arise and makes sure your name comes up. Engineering leaders must do 2 things: a) execute and deliver high-quality software on a predictable schedule, and b) have the people skills to attract, retain and develop strong talent.

Engineering 141

Engineering Leadership CTO Coach Feedback Software 141

Product Innovation Educators

MAY 20, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers, developers, and innovators be heroes. . As an example, under Steve Jobs, Apple spent a fraction on R&D compared to its peer group yet consistently released new products. 3) Start with customer needs. (4)

CTO Coach 49

CTO Coach Fractional CTO Customer Feedback User Testing 49

Mironov Consulting

DECEMBER 31, 2017

. “Why isn’t my strategic customer’s feature request included?” And we [product managers] are often too shy or subtle to give them really clear feedback about their requests. “Our top two enhancements were requested by dozens of customers, including big players A, B, C and D.

Roadmap 92

Roadmap Fractional VPE CTO Coach Data Visualization 92

Mind the Product

MAY 29, 2018

As always the core of the conference is our line-up of amazing speakers, and the insights and stories they bring to the conference is what starts all those conversations. Leisa Reichelt, Head of Research and Insights at Atlassian. Leisa is responsible for building a better understanding of users and customers at Atlassian.

Technical Cofounder 76

Technical Cofounder Fractional CTO CTO Coach User Testing 76

UX Planet

MARCH 2, 2024

A success story of an enterprise design system establishment, rollout and implementation at a multinational insurance company Managing design at scale, achieving a level of design consistency and quality. Those who are studying or working on a design system can readily recognize the significance of the title. Sound familiar?

Feedback Software 84

Feedback Software Systems Review CTO Coach Data Visualization 84

Izenda

APRIL 29, 2019

Product managers don’t have full authority over all of the aspects that make products a success, such as user and data research, marketing, sales, or support. These may be gained through experience, education, or mentoring. Conducting customer research. Learning from user testing. Spearheading design. Self-Awareness.

User Testing 53

User Testing CTO Coach Product Management Product Manager 53

Product Talk

MARCH 1, 2023

I realize that many product people have never worked in a product trio , don’t have access to customers, aren’t given time to test their ideas, and are working in what Marty Cagan calls “features teams” or “delivery teams.” It keeps us focused and ensures that we create value for the business while meeting customer needs.

Product Research 191

Product Research Data Visualization Customer Feedback Weak Development Team 191

Product Talk

MAY 10, 2023

It involves strengthening your understanding of business outcomes , fostering collaboration in product trios , and cultivating many other habits like conducting regular story-based interviews , mapping opportunities on the opportunity solution tree , and identifying and testing assumptions. Teresa: Who are your typical customers?

Product Research 130

Product Research User Testing Feedback Software Research Software 130

Userpilot

MARCH 7, 2024

Also – a study by Paychex from December 2018 found that 33% of women in technology have considered changing careers because of male colleagues. Melissa Kwan : “I quit my job in SAP and wanted to start a company that uses technology. It was an iPad interactive brochure and sales tool for sales centres.

Technical Review 103

Technical Review CTO Coach Startups Feedback Software 103

The Product Guy

MARCH 26, 2020

Guest Post by: Andraž Zvonar (Mentee, Session 11, The Product Mentor) [Paired with Mentor, Dimitris Sotiriou ]. That was when I started doing product work more closely with my team, my team lead and the CTO. I would then work with the CTO to incorporate their suggestions and improvements.

CTO Coach 162

CTO Coach Product Research CTO User Testing 162

Mixpanel

MARCH 7, 2021

Getting that feedback is invaluable in shaping opinions, planning projects, and presenting strategy to management.” “I’m currently the founder of LevelUp, a startup aiming to revolutionize mentorship by creating a platform connecting women mentors and mentees based on role, industry, career interests, and goals.

Feedback Software 52

Feedback Software Research Software Analytic Tools Reporting Tools 52

Business of Software Conference

JUNE 20, 2019

In 2018, Balsamiq celebrated its 10th Birthday – an impressive achievement for any SaaS company. Founder Peldi has attended Business of Software every year since 2010, and has 5 BoS talks to his name. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates?

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CTO Coach Research Software Feedback Software Weak Development Team 87

Intercom, Inc.

JUNE 14, 2018

Rather than suggesting a model startup, advisor and author Laura Klein is likely to point you toward her favorite heist film. I hosted Laura on our podcast to learn everything from why assembling a great product team is like pulling off a heist, to tips for improving collaboration and marrying business needs with user goals.

Weak Development Team 190

Weak Development Team CTO Coach Onboarding KPIs Fractional CTO 190

StubHub

MARCH 1, 2019

I asked members of StubHub’s Product & Technology team to get their honest thoughts, experiences and predictions on this important topic. Marilyn McDonald , Head of Product, Design, TPM & Interim Co-CTO (San Francisco, CA): A “balanced” workplace boils down to two important topics: people and inclusion. They did not disappoint.

CTO Coach 40

CTO Coach Data Visualization CTO Customer Experience 40

Crafty CTO

APRIL 17, 2023

Willison is prolific, to no small degree, because he’s skilled at applying tools like ChatGPT.) Today’s AI hype sounds a lot like yesterday’s crypto hype; and crypto turned out to be a steaming pile of crap, a solution looking for a non-criminal problem to solve. One factor, I think, is Crypto Rash.

Artificial Inteligence 8

Artificial Inteligence ChatGPT CTO Coach Fractional CTO 8

Business of Software Conference

JUNE 27, 2019

Mikey Trafton, CTO, Alamo Drafthouse Cinemas. In his 3rd talk at Business of Software, Mikey picked up from where he left off at the end of his previous talk ‘ How To Recruit A Badass Team ‘ You’ve hired a great team, but you need to learn how to manage them. They don’t know what you want them to do.

Weak Development Team 58

Weak Development Team Reporting Tools Research Software Feedback Software 58

Business of Software Conference

APRIL 9, 2021

artisinal software companies and where are you where are you speaking to us today from. In the grand scheme of things, nothing’s gonna really, the company’s not gonna go bankrupt, which I realise it’s an incredible privilege that we have as a software, entrepreneur intrapreneurs. Mark Littlewood. Natalie Nagele.

Weak Development Team 40

Weak Development Team Software Review Definition Customer Experience 40

Business of Software Conference

JULY 2, 2019

Jane Austin (Director of Product Design, Babylon Health) – 10 Easy Ways To Irritate Your Design Team from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Upcoming Events. Don't Miss a Thing - Get BoS Updates.

Weak Development Team 40

Weak Development Team Research Software User Testing Analytic Tools 40

Gainsight

JUNE 10, 2021

From major players in the field such as Delphix and ADP to Okta, Lumen, and Glint, get ready to hear about Customer Success Operations, CS at Scale, CS Strategy, Human First Customer Success, and Product Experience. Chart-Topping Customer Success Operations. There were more twists and turns than a “Stranger Things” episode.

Feedback Software 52

Feedback Software Research Software User Testing Onboarding KPIs 52

Mixpanel

MAY 12, 2020

Product strategy begins with figuring out exactly what kind of user that you want to serve and what use case that you want to serve for them. And I think that, in a B2B setting, you need to figure out both what kinds of companies that you’re going to serve and then what kind of users within those companies you’re going to serve.

User Testing 52

User Testing Customer Feedback Feedback Software Data Visualization 52

Mixpanel

MAY 12, 2020

Product strategy begins with figuring out exactly what kind of user that you want to serve and what use case that you want to serve for them. And I think that, in a B2B setting, you need to figure out both what kinds of companies that you’re going to serve and then what kind of users within those companies you’re going to serve.

User Testing 52

User Testing Customer Feedback Feedback Software Data Visualization 52