Userpilot

JULY 27, 2023

UX Designer: Responsible for understanding the unique needs and requirements of SaaS users and designing the user interface and experience of SaaS products. Customer Success Manager: This person is responsible for customer relationships and experience as well as acting as the voice of the customer.

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The Product Guy

OCTOBER 11, 2019

Guest Post by: Tiago Resmini (Mentee, Session 10, The Product Mentor) [Paired with Mentor, Erdem Ay ]. A common thing in product management is business leaders (like the head of product or the CTO) not having clear sight of every problem happening with a product or one specific part of a product. The Problem. Final thoughts.

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Intercom, Inc.

APRIL 22, 2021

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. That question has been on Will Larson ‘s mind for a long time.

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Gainsight

OCTOBER 7, 2022

If you’ve ever watched the show Ted Lasso , you’ve noticed that it is in many ways a tale of two coaches: Ted Lasso and Coach Beard. . Coach Beard is focused on data and results, using his expertise in the game to push the team toward winning. The art and science of CLV. Putting it all together in a PQL strategy.

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Product Innovation Educators

MAY 20, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers, developers, and innovators be heroes. . As an example, under Steve Jobs, Apple spent a fraction on R&D compared to its peer group yet consistently released new products. 3) Start with customer needs. (4)

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The Product Guy

APRIL 4, 2017

In a recent live stream from one of our mentors of The Product Mentor , Chris Butler, lead a conversation around “Business Development vs. Product Management”. We are always looking for more product mentors from all around the world. Signup to be a Mentor Today! About The Product Mentor. Meet the mentors….

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Mind the Product

MAY 29, 2018

As always the core of the conference is our line-up of amazing speakers, and the insights and stories they bring to the conference is what starts all those conversations. Leisa Reichelt, Head of Research and Insights at Atlassian. Leisa is responsible for building a better understanding of users and customers at Atlassian.

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The Product Guy

MAY 15, 2017

In a recent live stream from one of our mentors of The Product Mentor , Dustin Levy, lead a conversation around “Product Strategies for Non-Strategists”. We are always looking for more product mentors from all around the world. Signup to be a Mentor Today! About The Product Mentor. Signup to be a Mentor Today!

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Mironov Consulting

DECEMBER 31, 2017

. “Why isn’t my strategic customer’s feature request included?” And we [product managers] are often too shy or subtle to give them really clear feedback about their requests. “Our top two enhancements were requested by dozens of customers, including big players A, B, C and D.

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Hutwork

MARCH 9, 2018

This insightful article from McKinsey & Company talks about today’s product manager evolving into a mini-CEO. 5 Designing Your Product’s Continuous Feedback Loop. Sachin Rekhi, founder and CEO at Notejoy , a collaborative notes app for teams, writes about capturing user feedback. So do your customers.

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Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. Will Larson , CTO of Calm.

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Intercom, Inc.

AUGUST 15, 2018

Find a sponsor , not a mentor — someone who is in the room when opportunities arise and makes sure your name comes up. Most people know what mentoring is: you find a leader, someone you respect, you grab coffee with them every so often, you unload your problems on them, and they give you some coaching and advice, which is useful.

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The Product Guy

MARCH 2, 2017

In a recent live stream from one of our mentors of The Product Mentor , Nis Frome, lead a conversation around “Rapid Prototyping”. We are always looking for more product mentors from all around the world. Signup to be a Mentor Today! About The Product Mentor. Signup to be a Mentor Today! Meet the mentors….

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Analytic Tools Research Software CTO Coach Fractional CTO 60

Izenda

APRIL 29, 2019

Product managers don’t have full authority over all of the aspects that make products a success, such as user and data research, marketing, sales, or support. These may be gained through experience, education, or mentoring. Conducting customer research. Learning from user testing. Spearheading design. Self-Awareness.

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Under 10 Consulting

DECEMBER 19, 2019

problems to be solved for a market full of customers. If you don’t engage directly with customers every week, you’re not a product manager. The most successful teams I've coached have one or more people in each role. Product management focuses on. for the products available today. Where is product management?

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Product Talk

MARCH 1, 2023

I realize that many product people have never worked in a product trio , don’t have access to customers, aren’t given time to test their ideas, and are working in what Marty Cagan calls “features teams” or “delivery teams.” It keeps us focused and ensures that we create value for the business while meeting customer needs.

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The Product Guy

MARCH 26, 2020

Guest Post by: Andraž Zvonar (Mentee, Session 11, The Product Mentor) [Paired with Mentor, Dimitris Sotiriou ]. That was when I started doing product work more closely with my team, my team lead and the CTO. I would then work with the CTO to incorporate their suggestions and improvements.

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Userpilot

MARCH 7, 2024

Keep reading to learn from the inspiring stories* of: Melissa Kwan – CEO and founder of ewebinar Alice de Courcy – Group Chief Marketing Officer at Cognism Maja Voje – Best-selling Author of GTM Strategist , Go-To-Market Advisor & Mentor to +400 tech startups inc. Sima Banijamali – Sr.

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UX Planet

MARCH 2, 2024

Each team had its own interpretation of the brand’s digital guidelines to support their business, product, and user needs. This was praise and a comment that I heard from our Digital Business CTO. What worked well for us Success recipe: Coaching designers top-down and promoting grassroots contribution. Sound familiar?

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Business of Software Conference

NOVEMBER 30, 2020

From pitches that drown customers in a word-soup of features, to high-concept vision pitches that leave customers confused and sceptical – many companies struggle to connect authentically with customers in a way that generates deals. So, it starts with this, like, you have to kind of put yourself in the shoes of a customer.

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Product Talk

MAY 10, 2023

To learn more about how real product leaders are approaching this challenge, I recently sat down with fellow Product Talk instructor Ellen Juhlin (who’s also a product coach, consultant, and Senior Director of Product Management at Orion Labs ). Teresa: Who are your typical customers? Were you engaging with your customers?

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Mixpanel

MARCH 7, 2021

Getting that feedback is invaluable in shaping opinions, planning projects, and presenting strategy to management.” “I’m currently the founder of LevelUp, a startup aiming to revolutionize mentorship by creating a platform connecting women mentors and mentees based on role, industry, career interests, and goals.

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Business of Software Conference

MAY 15, 2019

And far from being a company that was going to deliver a whole bunch of customers who were going to be innovative adopters the likes of people who buy Apple products, actually where 3G had to play in the end was with cheap voice for effectively ‘chavs’ is the way they called it. And that wasn’t even 3G. So the iPhone was a 2G product.

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Intercom, Inc.

JUNE 14, 2018

Rather than suggesting a model startup, advisor and author Laura Klein is likely to point you toward her favorite heist film. I hosted Laura on our podcast to learn everything from why assembling a great product team is like pulling off a heist, to tips for improving collaboration and marrying business needs with user goals.

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Andrew Chen

DECEMBER 1, 2021

” Here’s how I define each side: There are usually a minority of users that will create disproportionate value and as a result, they will have disproportionate power. For marketplaces, these are usually the sellers and providers who spend their entire day attracting users with their products and services.

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eG Innovations

FEBRUARY 9, 2023

Organizations are increasingly facing data localization compliance regulation and customer contracts that can include clauses such as “may not move data to other countries without prior agreement”. Our MSP partners often operate on tight margins and must increasingly demonstrate tangible value to customers.

Data Visualization 52

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Intercom, Inc.

JULY 9, 2020

Kevin Indig leads SEO & Content Marketing as VP at G2 and mentors startups in Marketing at GermanAccelerator. When taken in the context of his ‘coming of age’ alongside SEO it’s little wonder that his insights on the topic are worth hearing. We were delighted to have him join us for this week’s episode.

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Business of Software Conference

JUNE 20, 2019

They are archetypal BoS talks: honest, full of insight, and give you a peek behind the curtain at the inner workings of a successful SaaS company. Few customers, happy. And then after a while I had to give up the dream because I was hiring too many customers so I had to. You know that’s what I wanted. It was my dream.

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Business of Software Conference

SEPTEMBER 10, 2018

Mikey Trafton, Alamo Drafthouse, CTO. Of course the 7 habits of highly effective people by Stephen Covey has been taught to me by mentors and has been as staple throughout my career. Good to Great by Jim Collins. Good Strategy Bad Strategy: The Difference and Why It Matters by Deckle Edge. Rich Mironov, Mironov Consulting.

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StubHub

MARCH 1, 2019

Marilyn McDonald , Head of Product, Design, TPM & Interim Co-CTO (San Francisco, CA): A “balanced” workplace boils down to two important topics: people and inclusion. They are always willing to give feedback, pull me up and have a good belly laugh. I have a very crazy work life and an even crazier home life. to list a few.

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Business of Software Conference

MARCH 11, 2020

Currently, he’s co-founder and CEO of Drift, a startup that’s making it easier for businesses to talk to their customers. DC : Drift basically helps B2B businesses connect with the customers that are interested in buying now that are on their website. David Cancel is a 5x founder and 2x CEO with four successful exits to date.

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Crafty CTO

APRIL 17, 2023

In the comments, several users immediately focus on the implications for the stock photo industry: Note, again, this is not “at some point we’ll be able to move off iStock”—but rather “we cancelled our iStock subscription last month.” They respond incredibly well to feedback—they’ll apply it within seconds.

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Business of Software Conference

JUNE 27, 2019

Mikey Trafton, CTO, Alamo Drafthouse Cinemas. We’re a software consulting company we build custom software for Fortune 500 companies. If there’s a public slack channel you know a message that says hey have you guys seen the user interface that Fred is working on it. They don’t know what you want them to do.

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Business of Software Conference

APRIL 9, 2021

Everybody’s slowing down, including your customers so often, we’re b2b. So the way I’ve been kind of trying to coach some teams and just think it through is if we if you were used to managing a person face to face, and now all of a sudden you’re behind a screen, right? And then we’ll start again later.

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Business of Software Conference

NOVEMBER 19, 2019

We partnered with Tumblr, WordPress, bit.ly, a whole load of companies that had public data that we can help other companies gain insight from. And we made it low friction because our customers were developers, ones that might want to get their hands on the data, start working with that building analytical products. Developers!

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Business of Software Conference

JULY 2, 2019

But one company that did is IBM – they recently spent over 100 million pounds to hire I mean like literally hundreds of designers across the world and they’re transforming their business from a kind of feature technology business into a design user centered business. And together we did the user research because this is a team sport.

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Mixpanel

MAY 12, 2020

Product strategy begins with figuring out exactly what kind of user that you want to serve and what use case that you want to serve for them. And I think that, in a B2B setting, you need to figure out both what kinds of companies that you’re going to serve and then what kind of users within those companies you’re going to serve.

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