Intercom, Inc.

AUGUST 15, 2018

On day one as Reddit’s new VP of Engineering, Nick Caldwell faced a dilemma. He had just spent 13 years at Microsoft, most recently as the head of 300 engineers. At Reddit, he led a team of 35 – none of whom knew how to manage other engineers. Nick Caldwell: I’m VP of engineering at Reddit.

Engineering 141

Engineering Leadership CTO Coach Feedback Software 141

Product Innovation Educators

MAY 22, 2023

How product mangers can improve collaboration in cross-functional teams Today we are talking with Maziar Adl, the co-founder and CTO of Gocious, an organization that creates product roadmap management software. Many of the tools product managers use on a day-to-day basis are engineering-focused ticketing systems.

Feedback Software 94

Feedback Software User Testing User Friction Customer Experience 94

Intercom, Inc.

FEBRUARY 28, 2018

Our teams across Intercom think and work holistically, so when we talk about Product, we mean engineering, design, product management, research and analytics. That means we’ll be hiring 350 people over the next 18 months across our offices in San Francisco, Dublin, London, Chicago and Sydney.

Research Software 195

Research Software CTO User Testing Analytic Tools 195

UX Planet

MARCH 2, 2024

My hope is that this will provide you with moral support on your uncertain journey and serve as another data point to empower your vision. Without a unified design library, it was evident that there was no front-end kit or library capable of effectively supporting the engineers. Sound familiar?

Feedback Software 75

Feedback Software Systems Review CTO Coach Data Visualization 75

The Basics of Product Management

JUNE 14, 2020

Not every company has the position of a Chief Product Officer (CPO). In some companies, product management roles up to the CTO (Chief Technology Officer). In some other companies, product management (along with project management), roles up to the CIO (Chief Information Officer).

CTO 52

CTO Product Management Product Manager Management 52

Userpilot

JULY 27, 2023

The different roles in SaaS companies: Chief Executive Officer : As the highest-ranking executive, this person ensures the company runs smoothly and employees are happy and engaged. Chief Operating Officer: Responsible for overseeing day-to-day operations, providing strategic advice, and managing the company’s operations.

Research Software 98

Research Software Feedback Software Analytic Tools Onboarding KPIs 98

Amplitude

SEPTEMBER 11, 2018

Eric Wang, a recently hired software engineer on our product engineering team, shares what it’s like to onboard with Amplitude’s engineering department. I’m a software engineer on the product engineering team. Learn more about the Engineering team at Amplitude. Read the Amplitude Engineering blog.

Engineering 75

Engineering Feedback Software Analytic Tools Customer Experience 75

UX Studio

APRIL 29, 2019

This case study reports on how we helped optimise their search engine. We worked closely with the CTO, the Head of Product, and an in-house designer. User tests and numbers helped us convince our client and form their vision. As mentioned, the client had a clear vision about the expected outcomes. The UX team.

UX 63

UX Engineering User Testing Reporting Tools 63

The Product Coalition

SEPTEMBER 29, 2020

You somehow have to bring together a rowdy bunch of tech professionals (data scientists, UX and UI designers , software engineers, etc) and make a valuable and functional product happen. You could be a lone PM in a tiny startup with no Product Management team, meaning that you only report to the CEO, or maybe a CTO.

Product Management 185

Product Management Product Manager Data Visualization Weak Development Team 185

The Product Coalition

NOVEMBER 26, 2022

But as and when the engineering team started working on the solution, they came across multiple corner cases. Blinded by its own vision, the company’s executives ignored the negative feedback the company got in the testing phase. The initial period to build this system was 12 months. The sprint went on for a week.

User Testing 104

User Testing Customer Experience Customer Feedback Feedback Software 104

Intercom, Inc.

DECEMBER 21, 2021

Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. There are plenty of resources and advice on unlocking the secrets of the engineering management career path. Karen Peacock: In college, I studied math and computer science and engineering. Janeen Uzzell , COO for Wikimedia Foundation.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Mind the Product

AUGUST 23, 2017

She’d inherited a technical product where the engineers already had a view of the direction and deliverables required. During planning workshops the engineers were mentioning a lot of tools, methods, processes and concepts that were unfamiliar to her. A friend, who’s recently become a product manager, asked me that recently.

Product Management 127

Product Management Product Manager CTO Management 127

ProductPlan

JUNE 22, 2023

Traditionally, product managers have reported to either engineering or marketing leaders. Product management has always been a cross-functional discipline responsible for working with multiple groups including engineering, marketing, sales, and support. 25% pointed to efforts to avoid information and communication silos.

Data Visualization 83

Data Visualization Reporting Tools Customer Experience Product Research 83

Modus Create

DECEMBER 16, 2021

There is something special about a team rallying around a vision and creating a product that users love. . Technical debt refers to the cost you accumulate by favoring easy and quick solutions over best practices in engineering. Engineers love the smell of clean code and would ideally love to refactor each line.

Reporting Tools 91

Reporting Tools Weak Development Team Management Management 91

The Product Coalition

OCTOBER 6, 2020

They recognized the power of their technology, and they decided that they were going to transition those customers from Mashwork to Canvs. They hired engineers to build out prototypes and started raising venture capital. That’s why my first hire was not engineering. TruTV was one of their first customers. Source: Canvs.ai

User Testing 146

User Testing Data Visualization Product Research Research Software 146

PMLesson's Ace the PM Interview

JANUARY 18, 2022

PMs typically work alongside many different roles and departments, especially engineering, design, sales, and marketing. From there, PMs must develop product vision and strategy to help achieve the company's goals. Together, they collaborate to drive development goals and actualize the product vision.

Product Management 52

Product Management Product Manager Data Visualization Reporting Tools 52

The Product Coalition

AUGUST 14, 2018

These more senior engineers often find themselves in a challenging role, splitting their time between individual contributor responsibilities as well as management duties. At an early stage startup this may be the co-founder/CTO. At mid to later stage, this is more likely a Senior Engineer.

Product Management 68

Product Management Product Manager User Testing CTO 68

Mind the Product

MAY 29, 2018

Prior to Benchmark, Sarah was a Partner at Greylock Partners, and a Product Lead for search, recommendations, machine vision, and pin quality at Pinterest. Originally trained as a scientist, he’s had job titles ranging from scientist, to engineer, to product manager, to designer, and even professor. Stephanie Hannon, CPO at Strava.

Technical Cofounder 76

Technical Cofounder Fractional CTO CTO Coach User Testing 76

The Product Guy

SEPTEMBER 27, 2016

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Prior to Medidata, Paul led product management and was head of technology at Centage Corporation, a budgeting and financial forecasting software company in Natick, MA. Dan Mason Head of Product, People Magazine.

Research Software 148

Research Software User Testing Analytic Tools Product Research 148

The Product Guy

OCTOBER 25, 2016

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Prior to Medidata, Paul led product management and was head of technology at Centage Corporation, a budgeting and financial forecasting software company in Natick, MA. Dan Mason Head of Product, People Magazine.

Analytic Tools 142

Analytic Tools Research Software CTO Coach Fractional CTO 142

Mind the Product

OCTOBER 18, 2016

To be able to get the new model out the door, product manager Kate Arnold had to bring together the Netflix founders on strategy, and work with users, analytics, design, engineering, with marketing on the new acquisition model, with finance on the business model and billing, with the warehouse on fulfillment, and with film industry.

Analytic Tools 128

Analytic Tools CTO Coach Finance Customer Experience 128

People-First Product Leadership

MARCH 24, 2024

There was the CTO who recommended I take his job to align product, design, and engineering more closely. We were a team due to a shared mission, vision, strategy and goals - not because of where we physically sat. Subscribe now Looking back over your work life, what leaders stand out to you?

Leadership 52

Leadership Weak Development Team Product Management Product Manager 52

ProductPlan

OCTOBER 26, 2021

Seeing the big-picture vision and possessing versatility enables product managers to impact, even when the spotlight falls on others instead. Some view Product as an equal peer to Marketing, Sales, and Engineering, while others tuck it away under a VP of Product Marketing or a CTO.

CTO Coach 94

CTO Coach User Testing Product Research Data Visualization 94

The Product Guy

JANUARY 5, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Prior to Medidata, Paul led product management and was head of technology at Centage Corporation, a budgeting and financial forecasting software company in Natick, MA. Dan Mason Head of Product, People Magazine.

Analytic Tools 108

Analytic Tools Research Software CTO Coach Fractional CTO 108

The Product Guy

FEBRUARY 18, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Prior to Medidata, Paul led product management and was head of technology at Centage Corporation, a budgeting and financial forecasting software company in Natick, MA. Dan Mason Head of Product, People Magazine.

Analytic Tools 96

Analytic Tools Research Software CTO Coach Fractional CTO 96

BrainMates

JULY 3, 2018

We define Product Management as the engine of an organisation that creates value for customers. They are responsible for all product activities within an organisation, creating the overall product strategy to achieve the corporate vision and goals set by the CEO and board members. Performed over time, not occasionally.

Reporting Tools 70

Reporting Tools Product Management Product Manager Research Software 70

The Product Guy

APRIL 4, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Prior to Medidata, Paul led product management and was head of technology at Centage Corporation, a budgeting and financial forecasting software company in Natick, MA.

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

The Product Coalition

SEPTEMBER 9, 2018

Reason #1: The Path to PM Tech Product Managers who develop their skills as Engineering Leaders. By sharing decision rights with your CTO you may find yourself making plans based on more realistic effort estimates and a collaborative vision set with both the Why and How. The conversations drive and iterate execution.

Data Visualization 60

Data Visualization Customer Feedback User Testing Feedback Software 60

Bain Public

MAY 29, 2020

The right mentoring and coaching support facilitates a startup’s transformation and enables roadmap planning and execution, without straying from the ultimate vision and goal. Product management is a job that encompasses elements of business strategy, engineering, marketing and market research. In fact, 83.9% Are you a product manager?

CTO Coach 52

CTO Coach Research Software Feedback Software Startups 52

Crafty CTO

FEBRUARY 19, 2023

Willison expressed alarm at Bing’s off-the-tracks behavior, with good cause–his comment to me was, in part: … but it’s pretending to be a search engine! Kurzweil, Vinge, and Joy all painted bleak visions of the future of humanity–in a nutshell: We’re doomed. Alarm over AI isn’t something new.

Feedback Software 52

Feedback Software Research Software ChatGPT Product Research 52

Mind the Product

APRIL 3, 2017

My job was to define a vision for the product and create a plan to deliver it. Product Vision. Creating the vision for the product early was important. It gave the team autonomy over delivering the vision, what the product would do and how we would build it. A single product owner with decision-making authority.

Agile 136

Agile Product Research Reporting Tools Vision 136

The Product Guy

MAY 15, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Prior to Medidata, Paul led product management and was head of technology at Centage Corporation, a budgeting and financial forecasting software company in Natick, MA.

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

Mironov Consulting

JANUARY 17, 2019

A not-yet-generating-repeatable-revenue company of 6 people might have one architect/CTO, one designer, three other developers, and a CEO. So we know that the CEO is time-slicing to cover investor pitches and office space and recruiting and benefits and legal and setting product direction and stocking the kitchen with snacks.

User Testing 97

User Testing Customer Feedback Customer Experience CTO Coach 97

svpg

SEPTEMBER 30, 2016

Necessity being the mother of invention, this is where the queue, the ratings system, and the recommendation engine all came from. Those were the technology-powered innovations that enabled the new, much more desirable business model. So the team got to work.

Reporting Tools 160

Reporting Tools Analytic Tools Customer Experience Technical Review 160

Usersnap

SEPTEMBER 29, 2022

Create your vision and positioning 4. Each has a different approach to SaaS growth and will significantly impact your company’s product vision and revenue strategy. To create a sustainable SaaS growth engine, you should prioritize your target audience to get to know them inside out. Create your vision and positioning.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

svpg

SEPTEMBER 21, 2015

I’ve tried to explain many times that often the best single source of true innovation are our engineers. That doesn’t mean every engineer is going to be like this, but the mindset where no engineers can do this is a very serious problem. The first is that the outcome is not actually enough context.

Roadmap 60

Roadmap Product Research User Testing Reporting Tools 60

The Product Guy

FEBRUARY 2, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Prior to Medidata, Paul led product management and was head of technology at Centage Corporation, a budgeting and financial forecasting software company in Natick, MA. Dan Mason Head of Product, People Magazine.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60