Lenny Rachitsky

JANUARY 14, 2025

Laura Tacho is the CTO at DX , has taught over 1,000 tech leaders through her course on developer productivity metrics , and on the side is an executive coach for engineering leaders. Her background is in developer tools and distributed systems. The time to first review was about 60 minutes.

Product Research 129

Product Research Research Software Data Visualization Reporting Tools 129

Intercom, Inc.

NOVEMBER 24, 2020

Chris Jewitt is a Customer Success Manager at Klaus , the conversation review tool designed to help modern support teams measure and maintain the quality and consistency of their customer conversations. Balancing technology with a personal touch. I think it’s a balance.

Feedback Software 118

Feedback Software Customer Experience User Testing Technical Review 118

Lenny Rachitsky

JUNE 23, 2024

. — Ami Vora is the Chief Product Officer of Faire, which connects independent retailers and brands around the world. She began her career working on developer tools at Microsoft. Successful execution allows you to learn from both your triumphs and your setbacks, enabling you to refine and improve your strategy over time.

Feedback Software 66

Feedback Software Product Research User Testing Technical Review 66

Roadmunk

SEPTEMBER 21, 2017

Author: First Round Review. Author: First Round Review (or at least someone from there…). The best advice we heard at First Round’s CTO unconference. Author: Still unknown, but First Round Review again. Creating effective customer feedback loops for product teams. Answer: The cost of maintaining new code.

Article 81

Article User Testing Product Research Product Manager 81

Amplitude

FEBRUARY 26, 2018

This is a guest post from Dillon Forest, cofounder, CTO & product manager at RankScience. Over the last year, we’ve developed a system for planning that allows us to get stuff done while avoiding all the pitfalls of conventional project planning. Each step gives feedback both to us and to the next step in the process.

Research Software 66

Research Software Technical Cofounder Feedback Software Product Research 66

Lenny Rachitsky

SEPTEMBER 3, 2024

Core product, growth product, and marketing teams must work together to build an integrated system that converts their app’s core value promise into subscription revenue by maximizing each step in the Subscription Value Loop. Source: Excerpt of Ladder onboarding screens 5.

User Testing 132

User Testing Framework Feedback Software Onboarding KPIs 132

The Product Coalition

NOVEMBER 7, 2019

Let’s review the three key types of outsourcing arrangements and what the differences among them mean to you as a customer. Simply put, the CTO must choose between (1) staffing an in-house team, and (2) outsourcing the work to an external team. Assume there is a system being developed that requires a phone number input.

Technical Review 60

Technical Review Feedback Software Fractional CTO Weak Development Team 60