The Product Coalition

DECEMBER 23, 2023

In a LinkedIn post, CTO of Basecamp David Heinemeier Hansson in the face of possible chagrin, challenges notions that offices represent outmoded ways of working, according to telecommuting advocates. In the eyes of architects and designers, it’s viewed as one of the most beautiful office campuses in the world. It’s your choice.

Fractional CTO 115

Fractional CTO User Testing Research Software Reporting Tools 115

Intercom, Inc.

JANUARY 31, 2023

And Intercom’s area of focus – customer service – is among those most poised to benefit. However, getting from technological breakthrough to useful applications is far from straightforward. We always believe the best way to cut through the hype is by putting real features in the hands of our customers. Great stuff!”

Artificial Inteligence 188

Artificial Inteligence Feedback Software ChatGPT Customer Experience 188

Bain Public

DECEMBER 19, 2022

Built on pillars of sustainability, innovation and inclusion, Blaise Transit improves and optimizes the user experience for multi-passenger vehicles fleet operators. We’ve helped provide them with the product leadership consulting, coaching, advice and support they need to bring their entire technical roadmap to the next level.

Fractional CTO 52

Fractional CTO CTO Coach Transportation Customer Experience 52

Valerian Tech

JULY 5, 2023

From improving customer experience to streamlining operations, technology has revolutionized the way hospitality businesses operate and given companies access to extremely valuable insights. By investing in technology solutions, hospitality businesses can provide guests with peace of mind and ensure their safety throughout their stay.

Analytic Tools 52

Analytic Tools Feedback Software Fractional CTO Data Visualization 52

Valerian Tech

MAY 30, 2023

Efficient data analytics allows e-commerce companies to gain valuable insights into customer behavior, optimize their operations, and make informed business decisions. Understanding Customer Behavior Data analytics enables e-commerce businesses to gain deep insights into customer behavior and preferences.

Data Visualization 52

Data Visualization Analytic Tools Fractional CTO CTO Coach 52

Userpilot

JULY 27, 2023

UX Designer: Responsible for understanding the unique needs and requirements of SaaS users and designing the user interface and experience of SaaS products. Customer Success Manager: This person is responsible for customer relationships and experience as well as acting as the voice of the customer.

Research Software 91

Research Software Feedback Software Analytic Tools Onboarding KPIs 91

UX Planet

MARCH 2, 2024

Additionally, there were several consulting and agency teams supporting all sorts of applications and building proof-of-concepts. Each team had its own interpretation of the brand’s digital guidelines to support their business, product, and user needs. This was praise and a comment that I heard from our Digital Business CTO.

Feedback Software 84

Feedback Software Systems Review CTO Coach Data Visualization 84

TechEmpower - Product Management

AUGUST 21, 2023

Your tech team is suggesting a costly, time-consuming overhaul. How would your product perform if your user base were to scale up by a factor of 10? We also begin to assess how well the architecture fits with your business needs. cto , infotech , innovation , product , project , saas And what causes that?

Technical Review 104

Technical Review Software Review Development Team Review Systems Review 104

Mironov Consulting

SEPTEMBER 14, 2020

Over the last three decades, across 10 full-time jobs and 150 consulting clients, I’ve headed up product teams 18 times (mostly as interim VP ) and helped another dozen companies choose their Head of Product. They come from professional services groups — which is all bespoke contracts and project management.

Reporting Tools 145

Reporting Tools Analytic Tools Onboarding KPIs Data Visualization 145

Mind the Product

MAY 29, 2018

At Benchmark, Sarah invests in consumer businesses and the consumerization of IT. Leisa Reichelt, Head of Research and Insights at Atlassian. Leisa is responsible for building a better understanding of users and customers at Atlassian. Cindy Alvarez, Author and Principle Researcher at Microsoft.

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Technical Cofounder Fractional CTO CTO Coach User Testing 76

Mironov Consulting

APRIL 15, 2023

 One group (sales, implementation/customer success, professional services, account-based marketing) is trained and paid and rewarded to focus on one customer at a time , with current-quarter timelines.  In aggregate, how many different customers will use the same exact bits to do X?  What Get it done, and move on.

Software Review 125

Software Review Customer Experience User Testing Technical Review 125

Mind the Product

MARCH 29, 2020

Zalora CTO Silvia Thom has been based in Singapore since 2013 and previously worked on consumer products in Europe and Japan. Delivering feedback has to be done differently for example. In fact, we have various squads that are taking care of either a single platform or working on a certain element of the customer experience.”

Product Research 166

Product Research Research Software Feedback Software User Testing 166

Intercom, Inc.

AUGUST 11, 2020

Intercom has responded by hiring a diversity and inclusion consultant, updating our recruitment strategy and hiring practices to reduce bias, scheduling allyship training for all employees, and amplifying Black voices in our podcast and blog. There isn’t a one-size-fits-all replacement term. And the response was overwhelming.

Technical Review 289

Technical Review Software Review Systems Review Fractional CTO 289

Product Talk

MARCH 1, 2023

I realize that many product people have never worked in a product trio , don’t have access to customers, aren’t given time to test their ideas, and are working in what Marty Cagan calls “features teams” or “delivery teams.” It keeps us focused and ensures that we create value for the business while meeting customer needs.

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Product Research Data Visualization Customer Feedback Weak Development Team 193

Mind the Product

NOVEMBER 19, 2019

Mixcloud CTO and co-founder Mat Clayton helped bootstrap his company from humble beginnings in an empty warehouse with no internet connection to more than 15 million active users over a 10-year period, all before they took their first round of funding. He joined us to talk about startup life, scaling, making hard decisions, and more.

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CTO Coach Fractional CTO Product Research Customer Experience 94

The Product Coalition

DECEMBER 19, 2021

Along with the founders (the CEO and CTO), most of the employees in the company at the time were developers. This is one of the most popular questions I receive from my consulting customers as well as CPO Bootcamp participants. Cultural fit: The one compromise you should never make at a startup is cultural fit.

Product Management 164

Product Management Product Manager User Testing Weak Development Team 164

Johanna Rothman

AUGUST 11, 2022

They do have some constraints, such as “this kind of customer” and “these kinds of problems.” A technical HiPPO, such as an architect or CTO, might overrule a design or architecture. I'm fond of multiple short feedback loops so people can change their minds in the face of new data.

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Fractional CTO Data Visualization Weak Development Team Product Research 104

The Product Guy

OCTOBER 25, 2016

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Leonardo da Vinci Ladislav believes that success is in simplicity that’s why his aim is to help companies to make complex products simple for users. Amanda Ralph Product Management Consultant.

Analytic Tools 142

Analytic Tools Research Software CTO Coach Fractional CTO 142

The Product Coalition

JUNE 17, 2019

by Sergey Kizayn, CTO, Intetics. During the initial ideation of the startup life cycle, it is imperative to spend whatever little funding you have to validate your idea and test the market to see if customers will actually pay for your product (and how much!). They know market trends and whether or not your product fits.

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Startups User Testing Reporting Tools Fractional CTO 60

bpma ProductHub

SEPTEMBER 26, 2016

And refinement requires tough decisions that balance different stakeholder perspectives of value with how value changes over time based on evolving market conditions and customer need. This translates to faster delivery, greater customer satisfaction, and higher team happiness and motivation. EBG Consulting. Conclusion.

Vision 150

Vision Fractional CTO CTO Coach Data Visualization 150

Mironov Consulting

JANUARY 17, 2019

Many CEOs tell me that they (personally) are the best-informed people within their companies about what customers need , and they (personally) are best positioned to drive decisions on product priorities. A not-yet-generating-repeatable-revenue company of 6 people might have one architect/CTO, one designer, three other developers, and a CEO.

User Testing 97

User Testing Customer Feedback Customer Experience CTO Coach 97

Mind the Product

AUGUST 15, 2019

A successful product manager will remove themselves as a barrier, and bring people to a shared understanding through a customer mindset. In this ProductTank London talk, new product and market growth consultant Laura Scanga shares some thoughts on how best to do this and which tools and exercises can be useful. Build Personas.

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Fractional CTO CTO User Testing Product Research 94

Split

OCTOBER 22, 2020

Feature flags provide so much for software organizations: they allow teams to separate code deployment from feature release, test in production, run experiments, and more. If you’re using the flag to run an A/B test, your product manager should manage it. This idea is called the expand-contract pattern. DO: Maintain consistency.

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Fractional CTO Software Review Systems Review User Testing 82

Intercom, Inc.

JUNE 14, 2018

I hosted Laura on our podcast to learn everything from why assembling a great product team is like pulling off a heist, to tips for improving collaboration and marrying business needs with user goals. When I wrote Build Better Products in 2016, it honestly came out of a ton of consulting. Balancing business goals with user needs.

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Weak Development Team CTO Coach Onboarding KPIs Fractional CTO 190

The Product Guy

JANUARY 31, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Leonardo da Vinci Ladislav believes that success is in simplicity that’s why his aim is to help companies to make complex products simple for users. Amanda Ralph Product Management Consultant.

Analytic Tools 60

Analytic Tools Research Software Customer Experience User Testing 60

Product Talk

MAY 10, 2023

It involves strengthening your understanding of business outcomes , fostering collaboration in product trios , and cultivating many other habits like conducting regular story-based interviews , mapping opportunities on the opportunity solution tree , and identifying and testing assumptions. Teresa: Who are your typical customers?

Product Research 130

Product Research User Testing Feedback Software Research Software 130

The Product Guy

APRIL 4, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Leonardo da Vinci Ladislav believes that success is in simplicity that’s why his aim is to help companies to make complex products simple for users. Amanda Ralph Product Management Consultant.

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

UX Studio: Product Management

NOVEMBER 8, 2021

Our user experience professionals have already analyzed the expertise of dozens of design agencies in San Francisco, New York, Berlin, London, to name a few. Our independent research ranks design companies based on their portfolio, skills, capabilities, and pricing. Award-winning global user experience design company.

Research Software 77

Research Software User Testing Technical Review Product Research 77

The Product Guy

JANUARY 5, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Leonardo da Vinci Ladislav believes that success is in simplicity that’s why his aim is to help companies to make complex products simple for users. Amanda Ralph Product Management Consultant.

Analytic Tools 108

Analytic Tools Research Software CTO Coach Fractional CTO 108

The Product Coalition

NOVEMBER 7, 2019

MetaLab reworked the company’s website and app, redesigned its logo, and created most of what users see when they interact with the messaging tool today. Let’s review the three key types of outsourcing arrangements and what the differences among them mean to you as a customer.

Technical Review 60

Technical Review Feedback Software Fractional CTO Weak Development Team 60

eG Innovations

APRIL 22, 2021

Here, at eG Innovations, we offer a wealth of monitoring and simulation tools to allow you to monitor what real users are experiencing when accessing Microsoft WVD. You can also use our tools to benchmark user experience when using different configurations for WVD. What user-densities to expect for a single-user VDI?

Reporting Tools 52

Reporting Tools Fractional CTO Data Visualization Technical Review 52

Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. Will Larson , CTO of Calm.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

The Product Guy

MAY 15, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Leonardo da Vinci Ladislav believes that success is in simplicity that’s why his aim is to help companies to make complex products simple for users. Amanda Ralph Product Management Consultant.

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

The Product Guy

FEBRUARY 18, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Leonardo da Vinci Ladislav believes that success is in simplicity that’s why his aim is to help companies to make complex products simple for users. Amanda Ralph Product Management Consultant.

Analytic Tools 96

Analytic Tools Research Software CTO Coach Fractional CTO 96

Product Innovation Educators

APRIL 2, 2018

From the discussion you’ll learn: Sources for product ideas, How to validate your plans for solving the customers’ problem, and. We built the design and UI and product market fit. I had worked in Linux operations and done design contract work on the side. We have a huge amount of customer feedback.

Analytic Tools 58

Analytic Tools Fractional CTO Feedback Software User Testing 58

The Product Coalition

OCTOBER 27, 2020

It will only take 5 minutes of their time–and then analyze their feedback. Consequently, many consultants responded to the increasing demand for agile practitioners, particularly from corporate organizations, by rebranding themselves. no one will hold back, contrary to Retrospectives as a competing format to gather feedback.

Agile 98

Agile Fractional CTO User Testing Reporting Tools 98

Mironov Consulting

DECEMBER 31, 2017

. “Why isn’t my strategic customer’s feature request included?” And we [product managers] are often too shy or subtle to give them really clear feedback about their requests. “Our top two enhancements were requested by dozens of customers, including big players A, B, C and D.

Roadmap 92

Roadmap Fractional VPE CTO Coach Data Visualization 92