Andrew Chen

JANUARY 9, 2020

The Head/Heart/Hands framework. I like this framework in that it says, hey, there’s no right tradeoff – it’s just different. My good friend @drewjgray joined as CTO of the autonomous startup @voyage with @olivercameron. Tbh, #1 is the hardest! Longer discussion on this here. Also Kodiak, Kache, and many others.

User Testing 110

User Testing Data Visualization Product Marketing Marketing 110

Andrew Chen

DECEMBER 1, 2021

Jahan Khanna, cofounder/CTO of Sidecar spoke of its origin: It was obvious that letting anyone sign up to a driver would be a big deal. This came up in many brainstorms at Sidecar, but the question was always, what was the regulatory framework that allows this to operate?

Research Software 95

Research Software Books Customer Experience Technical Cofounder 95

Product Talk

MAY 10, 2023

That was my first introduction to the continuous discovery framework. Ellen: It was me as part of the executive team, so head of marketing and sales, and customer success, and whoever else was part of our executive team, so CTO, CEO, etc. Teresa: Then you took the Master Class , you learned about the continuous discovery framework.

Product Research 130

Product Research User Testing Feedback Software Research Software 130

Andrew Chen

JANUARY 9, 2020

The Head/Heart/Hands framework. I like this framework in that it says, hey, there’s no right tradeoff – it’s just different. My good friend @drewjgray joined as CTO of the autonomous startup @voyage with @olivercameron. Tbh, #1 is the hardest! Longer discussion on this here. Also Kodiak, Kache, and many others.

User Testing 52

User Testing Data Visualization Product Marketing Marketing 52