Intercom, Inc.

DECEMBER 21, 2021

More than integrations and features and quarterly reports, back in August, Intercom turned 10. Amanda Renteria , CEO for Code for America. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Code for America’s Amanda Renteria on defining the citizen experience. And what a year it has been!

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Reporting Tools Feedback Software Research Software Technical Review 118

Intercom, Inc.

FEBRUARY 22, 2022

“We’ve invested massively in compelling security assurance to foster and safeguard our customers’ trust in Intercom, evidenced by our SOC2 Type II and HIPAA attestation reports, and ISO27001 certification”. Shipping quickly – and securely. Intercom is no exception. Overcoming the InfoSec skills shortage by cultivating Intercom talent.

Data Visualization 118

Data Visualization Customer Experience User Testing Reporting Tools 118

Atomic Spin PM

JANUARY 30, 2019

A strong engagement management process keeps complex, custom software development projects on track for success. This is the fourth post in a four-part series aimed at helping you select the best software development partner. Fixed quotes are more appropriate for pre-developed software purchases or subscriptions.

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Reporting Tools Feedback Software Software Review Data Visualization 40

Mironov Consulting

DECEMBER 31, 2017

” Sales teams that need a particular enhancement will escalate, increase their predicted deal size, or apply the same organizational tools internally that we pay them to apply externally to our prospects. So I expect marketing audiences to snooze past improved reporting and geeky back office efficiencies in order to ask….

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Roadmap Fractional VPE CTO Coach Data Visualization 92

Hutwork

MARCH 9, 2018

And as a product manager finding out how others made a strategy work, whether it was implementing a road-map software or avoiding other’s pitfalls can make or break your product’s success. Magazine reports that most CEOs read at least a book a week, and this doesn’t include blogs, articles, podcasts, and videos they devour, too.

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Article Feedback Software Research Software User Testing 82

Atomic Spin PM

JUNE 13, 2019

The focus of this post is not automated software testing practices, so I won’t dwell on the topic. However, I do feel strongly that automated tests are an excellent way to reduce bugs in new code and protect against regressions. Pre-launch report (Android only). Amazon also has a service called the AWS Device Farm.

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Reporting Tools User Testing Software Review Systems Review 40

Mironov Consulting

JUNE 27, 2019

There may also be some designers or a few developers reporting into such roles, but I’m focused away from CTO and VP Engineering roles where the majority of staff are developers. . 2] Driving Strategy, Tooling and Outcomes. [3] 2] Driving Outcomes, Strategy, Tools. Shared tools and processes. Hiring strategy.

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CTO Coach Onboarding KPIs User Testing Customer Experience 108

Intercom, Inc.

APRIL 22, 2021

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. And it’s really thinking about the quality of the code in that area.

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Technical Review Leadership CTO Coach Weak Development Team 274

Crafty CTO

JULY 21, 2023

percent jump and Microsoft’s smaller but still-significant drop, both at 12:04pm, were clearly caused by Gurman’s report. Bloomberg Terminal subscribers get such reports before anyone else. yellow_postit) Apple is a complete laggard in this space due to years of restrictions on research. They just seem a little gross.

Artificial Inteligence 40

Artificial Inteligence Technical Review Reporting Tools Generative AI 40

Atomic Spin PM

FEBRUARY 16, 2019

It’s also beneficial to review your guidelines at a few different points during the project to make sure they still make sense for the team. Items discussed when the team is new may evolve over time and need adjustment, just like the software itself. Discuss the Tools and Process for Communication.

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Reporting Tools Software Review Agile Development 40

Atlassian

JANUARY 27, 2022

Download our Q2 FY22 earnings report here. We’re building a cloud platform that lets us ship new capabilities and products quickly, as we’re beginning to see with Point A. Marty Hagewood, a software development manager at EMC Insurance Companies, experienced this first-hand. Fellow shareholders, Prefer a PDF? No worries!

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Research Software 52

svpg

SEPTEMBER 30, 2016

Their code base had diverged and it was extremely slow and costly for Microsoft to be implementing Word separately for each platform: Windows, DOS and Mac. It also meant that there was great pressure to get the release out so they could start to gain the efficiencies of a single code base. In 1993, Word 6.0

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Reporting Tools Analytic Tools Customer Experience Technical Review 160

Gainsight

JULY 1, 2022

The solution? We wanted to discover what solutions they use and how they measure success. . We’ve included current data on the state of PLG, the defining metrics, and the tools companies are using to leverage their new strategies. Chief Technology Officer of PX, Gainsight. Mickey Alon. Key Findings.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 7, 2024

According to the World Economic Forum’s 2022 Global Gender Gap report – women represent just 36.9% 78% of women in tech report feeling like they must work harder than male coworkers to prove themselves [Source: Trustradius , 2021]. Melissa Kwan : “I quit my job in SAP and wanted to start a company that uses technology.

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Technical Review CTO Coach Startups Feedback Software 105

Intercom, Inc.

JULY 9, 2020

It’s the idea that a product is instead of being sold tops-down, say you will sell to a CTO or a CFO or whoever on the C-suite, it is bottoms-up as in a developer would bring in an Atlassian product like Jira, and would use that. So one example is that we vet all of the reviews, right?

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Analytic Tools Research Software Data Visualization Technical Review 199

Crafty CTO

MAY 1, 2020

” Autonomy (project) or code monkey (tasks), which do you think your dev teams will prefer? Scope shapes Shape Up warns us that not all scopes have the nice layer-cake shape with a layer of UI over a thin supporting layer of back-end code. We never did figure out a good system for managing uncertainty. See you soon!”

Reporting Tools 52

Reporting Tools Feedback Software Weak Development Team Customer Experience 52

Gainsight

FEBRUARY 12, 2019

The CSMs start doing Executive Business Reviews (EBRs) and the product road map is the crutch used to schedule the meeting. Most recently, it culminated with Gainsight’s rollout of the PX Product Experience Platform. Every user has to go through it to get access to your platform. Login pages are low-hanging fruit.

Research Software 45

Research Software User Testing Customer Experience Reporting Tools 45

Business of Software Conference

JUNE 20, 2019

Founder Peldi has attended Business of Software every year since 2010, and has 5 BoS talks to his name. Peldi Guilizzoni (CEO/Founder, Balsamiq) – 10 Years Of Balsamiq: What I’ve Learned from Business of Software Conference. They were not review quarterlies. Peldi Guilizzoni, Founder/CEO, Balsamiq. Upcoming Events.

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CTO Coach Research Software Feedback Software Weak Development Team 87

Crafty CTO

APRIL 17, 2023

Willison is prolific, to no small degree, because he’s skilled at applying tools like ChatGPT.) Today’s AI hype sounds a lot like yesterday’s crypto hype; and crypto turned out to be a steaming pile of crap, a solution looking for a non-criminal problem to solve. One factor, I think, is Crypto Rash.

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Artificial Inteligence ChatGPT CTO Coach Fractional CTO 8