The Product Coalition

JUNE 26, 2023

Generative AI has the potential to create economic impact within sales, marketing, software engineering & IT, customer operations, and R&D functions across various verticals. If your AI journey has already been successful, then it’s time to harness the power of new tools for an even broader impact. Why Accelerate Now?

Generative AI 109

Generative AI Customer Communications Technical Review Reporting Tools 109

Userpilot

OCTOBER 30, 2022

There’s just one secret: keep the customer happy and satisfied at every point in their journey. That sounds basic, but it can get complicated as your customer base grows. Streamline team communication. Make your job easier with the right tools. Delight customers. What is customer retention?

Feedback Software 80

Feedback Software Data Visualization Customer Communications Customer Experience 80

ProductPlan

JUNE 1, 2023

Most concerningly, 19% of respondents reported that their top source of ideas comes from senior management, who are often disconnected from both customers and the product development process. No software developer wakes up in the morning excited to write a bunch of code that will be re-written a few sprints later.

User Testing 83

User Testing User Friction Development Team Review Reporting Tools 83

ProductPlan

MARCH 17, 2020

PMs have a unique role that brings together a synthesis of exploration, analysis, and strategic development. That being said, it’s all too easy to lose track of strategic direction when stand-ups, customer interviews, presentations, and a million other demands crowd a PM’s calendar, vying for precious time. Product Vision.

Outbound 74

Outbound Product Management Product Manager Inbound 74

BrainMates

MAY 28, 2019

SnapComms is a medium-sized New Zealand software company who wanted to evolve its sales-led culture into a market-led culture. The framework acted as a guide for good Product Management practice, and brought structure to the activities and deliverables of developing and maintaining products. Step 1: What’s next after training?

Framework 74

Framework Data Visualization Marketing Reporting Tools 74

Intercom, Inc.

MAY 12, 2020

And perhaps more importantly, how can you develop it? There’s only really one way to develop product judgment and that’s through direct interaction with your customers. Make sure you’re exercising the right instinct for the right circumstances. And then two, design the right solution for them.

User Testing 173

User Testing Product Research Customer Experience Customer Feedback 173