The Product Coalition
JUNE 17, 2020
2020 is only halfway done, but it already was a big year for Product Management. We all learned that Product Management is not just about managing products really. One of the most powerful things Product Managers rely on for growth in 2020,? Reduce expenses and create happy customers?
Alchemer Mobile
SEPTEMBER 3, 2021
These types of messages allow app publishers to turn their app into a communication channel by gathering feedback, solving customer problems, and staying on the pulse of customer sentiment. Customers leave your app, never come back, and you never know why. The customer leaves loudly. FIND THE RIGHT MOBILE MOMENTS.
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Alchemer Mobile
FEBRUARY 17, 2021
When you start listening to your customers, you can better identify at-risk customers before they churn. Keeping a pulse on the voice of the customer allows you to better predict behaviors before they happen, and therefore intervene before it’s too late. We all know loyal customers are incredibly valuable.
Userpilot
JUNE 3, 2022
Therefore, as a product marketer, you need to continually update your skills to remain relevant in a constantly changing industry. We’ve compiled a list of the best resources to get you started – from tools and blogs to courses. Another source of product marketing resources is the industry reports and benchmarks.
Intercom, Inc.
DECEMBER 21, 2020
We adapted quickly to working from home, launching groundbreaking new features to supercharge our conversational support and customer engagement tools. We all know that customer expectations are higher than ever – increasing pressure on support teams to provide a great customer experience, while remaining efficient and not burning out.
Usersnap
JUNE 17, 2019
How do you shorten the tedious back-and-forth cycle in clarifying technical issues? Top 4 Struggles for Customer Service Teams. Customers are incapable of explaining their problems. Most of the time, the core question customers are asking is easy to answer. Most people are not geared to identify specific technical issues.
ProductPlan
MARCH 17, 2020
A strategic product manager (PM) is responsible for shaping and sharing a strategic vision for a product, and yet—oddly enough—finding time for strategic activities can be a very real challenge. So, how does a product manager take ownership of more than just backlog management? Product Vision.
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