Amplitude

JANUARY 23, 2020

In the last decade, data governance has undergone a transformation. We’ve seen that self-service analytics platforms like Amplitude have fundamentally changed how teams interact with product data, their immediate teammates, and their organizations. Data governance is the foundation of these digital relationships.

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Data Visualization Government Analytic Tools Feedback Software 58

The Product Coalition

OCTOBER 20, 2023

With AI technology, marketers can identify microtrends and even predict trends, saving time and resources through automated digital marketing services. One of the main benefits of AI transformation in marketing is gaining a deeper comprehension of customer behavior. The source predicted that the value would surpass $107.5

Data Visualization 106

Data Visualization Artificial Inteligence Reporting Tools Customer Communications 106

UX Planet

FEBRUARY 1, 2024

It will integrate live shopping updates, investment tracking, credit and debit card transactions from multiple banks, bill management, goals tracking, insurance and loan details, tax calculations, and insights on optimising savings. Mobile applications can provide a convenient and accessible platform for users to manage their finances.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Reporting Tools 98

Amplitude

DECEMBER 18, 2020

Product analytics sits at the intersection between your customer, your product, and your business goals. It’s a crucial part of how you provide continual value to customers, as well as how you grow your business. Product analytics keeps your team close to customer wants and needs throughout the product development process.

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Data Visualization Analytic Tools User Testing Product Research 116

Userpilot

OCTOBER 27, 2023

What are Mixpanel cohorts and how to use them to gather actionable insights? We also look at the pros and cons of using Mixpanel cohort reports and the reasons you may want to consider an alternative product analytics tool for this job! The easiest way to create a cohort in Mixpanel is through the retention report.

Data Visualization 105

Data Visualization Technical Review Analytic Tools Software Review 105

Amplitude

JANUARY 21, 2021

The road to better decision-making begins with enabling self-service access to data. When various team members have data in front of them, they can have informed conversations about the reality that the data represents. When good data gets into the hands of great people, companies can realize amazing business outcomes.

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Data Visualization Reporting Tools Product Research Customer Feedback 105

Amplitude

APRIL 20, 2021

Today, we are thrilled to announce several data management capabilities to proactively surface issues in your data. These updates enhance our existing data management experience— Govern —with the addition of new tools to help your team audit data, spot unusual events, and keep taxonomy consistent across your team’s usage of Amplitude.

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UX Planet

FEBRUARY 2, 2024

The potential of quantum computing and artificial intelligence to enhance user research User research is crucial for the human-centered design of digital products and services. By deeply understanding users’ needs, desires, and contexts, companies can create meaningful solutions that address real human problems.

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User Testing Research Software Product Research Artificial Inteligence 94

Amplitude

AUGUST 12, 2020

At Amplitude, we spend a lot of time talking to our customers and helping them succeed with product analytics. Through this work, we have come up with some principles that we call The Four Truths of Data Management. No taxonomy can answer every question for every user. They are as follows: 1.

Data Visualization 129

Data Visualization Analytic Tools Government Customer Experience 129

Mixpanel

MAY 8, 2023

For marketing teams focused on getting more user traffic and signups, Google Analytics has been the tool of choice. But with customers spending more time researching and buying online, websites and product experiences are converging to accommodate customer needs, and the scope of analysis for most marketers is increasing.

Data Visualization 52

Data Visualization Analytic Tools Embedded Analytics Reporting Tools 52

The Product Coalition

NOVEMBER 23, 2023

Companies that integrate digital health platforms into their service framework can use facilities such as doctor-patient video conferencing, telehealth services, diagnostic lab integration, remote patient monitoring, e-pharmacy, and many other virtual health possibilities.

Research Software 109

Research Software Analytic Tools Reporting Tools Data Visualization 109

Mixpanel

SEPTEMBER 30, 2021

As a product leader at Mixpanel, I can go on and on about the value of using product analytics in my work. ( But that doesn’t mean I don’t understand how important user interviews can be for learning how people use my products. Why use both user interviews and product analytics? And I have.)

Data Visualization 111

Data Visualization Analytic Tools User Testing Customer Feedback 111

Intercom, Inc.

OCTOBER 19, 2022

At Intercom, we believe trust is at the core of every relationship between a business and its customers. Your data is our most critical asset. We handle the security of your data so that you can focus on acquiring, engaging, and retaining your customers. We leave no stone unturned when it comes to data privacy.

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Data Visualization Reporting Tools User Testing Research Software 138

Modus Create

FEBRUARY 5, 2024

Businesses and governments are scrambling to understand the implications of this technology, now at the fingertips of everyday consumers. In such exciting times, it might be tempting to assume that shiny new technologies will dominate digital transformation trends in 2024. But 2023 felt different.

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Data Visualization Research Software Analytic Tools Customer Experience 64

Gainsight

AUGUST 16, 2021

Authored by Harshita Banka, Regional Director of Customer Success, Gainsight PX. When it comes time to execute your product engagement strategy, you may feel like you’re caught under a pile of responsibilities. Enter the hero: your in-product tool. That’s where branded templates pick up the slack and save time.

Customer Experience 52

Customer Experience Government Data Visualization Analytic Tools 52

The Product Coalition

JANUARY 27, 2024

Data centers, a vital component of our digital ecosystem, consume about 2% of global electricity. Computing: The Heartbeat of Applications Consider the CPU time every app consumes to perform computations, much like how Chrome uses your laptop’s CPU to render webpages.

Analytic Tools 139

Analytic Tools Research Software Reporting Tools Software Review 139

Amplitude

MAY 6, 2020

Product Intelligence software helps teams use their customer data to build great product experiences. Product Intelligence is a response to these shifts—changes in how we interact with products, and how companies are competing to retain, delight, and engage customers. Choice and Experience. They lose customers.

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Data Visualization Reporting Tools Analytic Tools User Testing 140

Amplitude

AUGUST 11, 2020

In a data democracy, everyone—from the engineer to the product manager to the business analyst—can easily access the insights they need to excel at their jobs. Data silos, on the other hand, are the enemy of data democracy. But successfully managing data is no small feat. Why We Created Pipelines.

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Data Visualization Government Analytic Tools Customer Feedback 49

freshtrax

JUNE 21, 2022

Adobe Stock is a stock photo service that provides designers, businesses, educational institutions, and government agencies with tens of millions of carefully selected, high-quality royalty-free photos, videos, illustrations, vectors, 3D, and templates that can be used for any creative project. (

Data Visualization 52

Data Visualization Customer Feedback User Testing Research Software 52

Intercom, Inc.

JANUARY 5, 2023

Delayed orders, faulty services, missing information, you name it – every time a customer reaches out, it tells you something about the friction they’ve experienced. Customer service teams are all too often drowning in angry, repetitive tickets, and yet, we don’t seem to focus enough resources on tackling the reasons behind it.

Customer Experience 138

Customer Experience Customer Feedback Feedback Software User Testing 138

Birst BI

AUGUST 23, 2018

How many times have you wished for more hours in the day so you can complete more tasks? A key goal of AI or machine learning automation is to have machines complete tasks for you, freeing up time so you can focus on the more complex, higher-value tasks. The Outsourcing of Data Science Functions. Source: Gartner (April 2018).

Data Visualization 73

Data Visualization Artificial Inteligence Analytic Tools Reporting Tools 73

Birst BI

DECEMBER 18, 2018

According to Gartner, more than 3,000 CIOs ranked Business Intelligence (BI) and Analytics as the top differentiating technology for their organizations. If BI and Analytics is such a game-changer, then why is the average adoption rate in organizations only 32%? On Jan 29, Birst will introduce Smart Analytics powered by Coleman AI.

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Data Visualization Analytic Tools Artificial Inteligence KPI 89

Userpilot

DECEMBER 6, 2023

UX design, however, involves optimizing a product to generate better user experiences. The core responsibility of a UX designer is to understand varying user' needs and create a product flow for different user personas. Both UX and web design involve some form of problem-solving – for the user or client.

Research Software 98

Research Software Analytic Tools Feedback Software Data Visualization 98

Intercom, Inc.

FEBRUARY 25, 2021

Most businesses design customer experiences from the inside out, based on what is best for the company, when they should be doing the exact opposite. Few people are as passionate about customer experience as Annette, the founder and CEO of consulting firm CX Journey Inc. How to put the “customer” in “customer experience”.

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Customer Experience User Friction User Testing Customer Feedback 211

Split

MARCH 20, 2024

It also facilitates stakeholder visibility and governance of releases. Overall, implementing release management best practices paves the way for enhanced quality, reduced lead times, and improved trust across IT services. This spans planning, development, testing, approval, deployment, release, and post-implementation support.

Release Management 52

Release Management Reporting Tools Analytic Tools Feedback Software 52

The Accidental Product Manager

DECEMBER 14, 2020

Is it possible that new sources of data will help product managers in hard times? Perhaps getting more data might be just exactly what you need to make it through this pandemic? The Power Of More Data. Just having access to the data is not enough. Image Credit: Wonderlane. Let’s face it: pandemics suck.

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Data Visualization Product Management Product Manager Analytic Tools 117

Intercom, Inc.

MARCH 25, 2021

At Intercom, the security and protection of our customers’ data is of the utmost importance. This is allowing for improved patient experience, increased workflow efficiency, and effective data management. This is allowing for improved patient experience, increased workflow efficiency, and effective data management.

Healthcare 268

Healthcare Data Visualization Reporting Tools Technical Review 268

Intercom, Inc.

FEBRUARY 22, 2022

At Intercom, we think deeply about how to deliver the safest, most secure experience possible for our customers and their customers. . As a SaaS business, Intercom is a data processor: our customers entrust us with their data, which we store and process on their behalf. Intercom is no exception.

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Data Visualization Customer Experience User Testing Reporting Tools 118

The Product Coalition

DECEMBER 5, 2019

Why does management need to observe data-science-related KPIs? Observability for data-science (DS) is a new and emerging field, which is sometimes mentioned in tandem with MLOps or AIOps. New offerings are being developed by young startups to address the lack of monitoring and alerts for everything data-science.

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Data Visualization Reporting Tools Technical Review Research Software 78

Amplitude

MARCH 26, 2020

At Amplitude we help teams make the shift from data snacking to a balanced, healthy, everyday data diet. What is data snacking? Picture a product manager hacking together some SQL for a one-off report. No one can explore the underlying data. What are active users anyway? This is data snacking.

Data Visualization 85

Data Visualization Customer Experience Product Research Customer Feedback 85

The Product Coalition

DECEMBER 25, 2023

Over the course of my product development career, I’ve developed the following hypothesis: “If I focus more on utility and usefulness, and less on a silver bullet of value, then I will solve more meaningful problems for customers, bridge more gaps and unlock more revenue for my company.” What is the “job” of a McDonald’s Milkshake.

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Analytic Tools Data Visualization Software Review Customer Experience 123

The Product Coalition

MARCH 8, 2023

Healthcare data exchange refers to the sharing of patient health information between various stakeholders, including payers (insurance companies), life sciences (pharmaceutical and biotechnology companies), and providers (doctors, hospitals, and clinics).

Healthcare 121

Healthcare Data Visualization Biotechnology User Friction 121

The Product Coalition

APRIL 26, 2021

TL; DR: Data-Informed Retrospectives In their book Agile Retrospectives , Esther Derby and Diana Larsen popularized the idea that a Sprint Retrospect comprises five stages. The second stage refers to gathering data so that the Scrum Team can have data-informed Retrospectives. Shall I notify you about articles like this one?

Data Visualization 89

Data Visualization Information Reporting Tools Agile 89

Userpilot

JANUARY 16, 2024

Metts & Andy Welfle Userpilot can help you deliver better product experiences at every stage of the user journey. The book covers a wide range of topics, from user research and interaction design to information architecture and usability testing, making it perfect for absolute beginners with no design background.

User Testing 104

User Testing Books Customer Feedback Customer Experience 104

Mind the Product

MARCH 29, 2017

Katy Arnold, Head of User Research and Design at The Home Office, talks to ProductTank London about making User Research Work in Government. The civil service has traditionally been focussed on moving paper. Quality products for a Digital Government”. Go to the places where users are.

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Government User Testing Data Visualization Customer Experience 70

Amplitude

OCTOBER 27, 2020

The power of product analytics becomes apparent when any team at a company—marketing, product, design, engineering—can quickly ask and answer questions about user behavior and customer journeys. But getting to that point requires an investment in product data management. They trust the data, and they can act quickly.

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Data Visualization Analytic Tools Weak Development Team Government 105

Birst BI

NOVEMBER 20, 2018

When you hear about Data Science, Big Data, Analytics, Artificial Intelligence, Machine Learning, or Deep Learning, you may end up feeling a bit confused about what these terms mean. The simplest answer is that these terms refer to some of the many analytic methods available to Data Scientists.

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