Remove Customer Experience Remove Differentiation Remove Release Management Remove Software Review
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How to Get Hired as a Customer Success Director

Gainsight

In January, as a result of a merger, I started to search for a customer success leadership position. Some companies are calling their CSMs Customer Success Directors (CSD) instead. To me, a CSM manages accounts and a CSD manages people. As you move up a level, there are VPs of Customer Success.

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Application Modernization Guide for Enterprises

Modus Create

Monolithic applications, also called “monoliths,” are characterized by a single code base with a combined front-end and back-end where the business logic is tightly coupled. An additional benefit of application modernization is the improvement of ancillary technologies and processes such as cloud computing, DevOps, and release management.