Mind the Product

JANUARY 21, 2020

Fourteen years into his product career and having enjoyed working with big organisations like MoMa , Raspberry Pi , AO.com , Disney , eBay , and Marriott , Joe struck out on his own five years ago and now works with no more than four businesses at any one time. I might do a review of the product itself, to understand what’s happening.

Banking 111

Banking Weak Development Team Workshop Customer Experience 111

The Product Coalition

MAY 21, 2020

Instinctively, we all know what bad design looks like. Which mean your customers know what bad design looks like. Here we’ll go over the history of Product Design, the fundamental elements of good UX, and a who’s who of the design team. The team who made your email inbox interface? A product designer.

User Testing 78

User Testing Research Software Data Visualization Feedback Software 78

Mind the Product

DECEMBER 12, 2017

When we recall past experiences, we are not wired to remember the whole experience with total accuracy. We tend to remember the peak of the experience (whether positive or negative) rather than the end-to-end experience. One great experience can outweigh previous negative ones. Social Media and Brand Reputation.

Data Visualization 127

Data Visualization Reporting Tools Analytic Tools User Testing 127

Business of Software Conference

DECEMBER 14, 2023

Cohen shares some entertaining and illustrative stories as well as some excellent arguments for when (and when not) to take advice from others in his talk, ‘Working Out When to Break the Rules & Ignore Advice’. This is particularly true when it comes to how quickly things change in the tech industry. This, he says, is why he blogs.

Software Review 64

Software Review Weak Development Team User Testing Customer Experience 64

The Product Coalition

AUGUST 4, 2022

In developing live streaming digital solutions for years, we’ve collected quite a massive of valuable insights, industry challenges, app feature trends, and development key points that will help you pave the way to building a demanded high-quality streaming platform. Its market share is projected to reach $534.37

Feedback Software 121

Feedback Software Technical Review Weak Development Team User Testing 121

ProductPlan

MARCH 28, 2019

When a product manager exits, it can derail major aspects of your product strategy due to their integral role and unique perspective on things. UX issues may be overlooked, business concerns might be missed, customer relationships can suffer, and the rest of the team will be forced to scramble and pick up the slack.

Product Management 83

Product Management Product Manager Weak Development Team Technical Review 83

Alchemer Mobile

MARCH 18, 2021

The report is meant to serve as a yardstick for companies seeking to understand how their customer feedback and engagement metrics stack up against the market, and includes mobile benchmarks across 10 main categories and 20 subcategories. Almost all apps experienced significant change in their DAU due to COVID-19. Transcript.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Gainsight

FEBRUARY 2, 2024

The customer success landscape has changed. Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. As a result, it’s common for these customers to quickly abandon new platforms. In short, customer training leads to customer retention.

Education 52

Education User Testing Customer Experience Research Software 52

Userpilot

SEPTEMBER 4, 2023

However, many firms fail at successful implementation due to common pitfalls. Key metrics like revenue growth, customer acquisition costs, and net promoter score can indicate the success of a blue ocean strategy. The focus is on developing new demand and reconstructing market landscapes to make rivals obsolete.

Analytic Tools 90

Analytic Tools Data Visualization Feedback Software User Testing 90

Mixpanel

MAY 5, 2021

Teams are praised whenever they release a new feature (or product) to their customers. Employees on these teams likely felt proud to share something new with the world and maybe even posted their accomplishment on LinkedIn to spread the word and celebrate. Previously, he led growth and product teams at Instacart and Zynga.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

Userpilot

SEPTEMBER 4, 2023

However, many firms fail at successful implementation due to common pitfalls. Key metrics like revenue growth, customer acquisition costs, and net promoter score can indicate the success of a blue ocean strategy. The focus is on developing new demand and reconstructing market landscapes to make rivals obsolete.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Mironov Consulting

SEPTEMBER 23, 2023

I’ve written a lot about the huge organizational and technical gulf between services companies and product companies.  (See  Success is measured in total number of customers (versus a few huge contracts) and sales velocity (how fast we can close the next 50 or 500 deals).

Reporting Tools 80

Reporting Tools Data Visualization Analytic Tools Feedback Software 80

Mind the Product

NOVEMBER 9, 2016

At the same time, companies such as Facebook (through Oculus), Google, HTC, and Samsung have already produced and sold hundreds of thousands of VR headsets. Building non-gaming VR experiences. As we look at what it takes to develop non-gaming VR products, their separation from gaming becomes very important.

Weak Development Team 92

Weak Development Team Development Feedback Software User Testing 92

The Product Coalition

FEBRUARY 6, 2020

A/B tests, multichannel CJMs and customized content: everyone starts doing it Source: State of Digital Marketing 2019 (by Altimeter) This report provides an update on how companies use digital marketing to drive growth, what goals they set, what practices, metrics, platforms, frameworks they use, and what challenges they face.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

UX Planet

FEBRUARY 13, 2024

TikTok , the most downloaded app of all time, broke a lot of design rules. Or at least — it's true most of the time based on their reputation. Just like users influence the products they use based on user research and user-centered design. Its concept, however, originates from musical.ly Just like housing.

Research Software 71

Research Software Customer Experience User Testing Systems Review 71

ProductPlan

JULY 13, 2022

From there, the team strives to avoid deviating from the plan or schedule. A product team’s work is never done as long as the product remains on the market. Wrapping it up on time and under budget while meeting the acceptance criteria is the one-and-only goal for everyone involved. Create semi-permanent product teams.

User Testing 59

User Testing Customer Feedback Customer Experience Technical Review 59

Business of Software Conference

MARCH 27, 2019

Looking back at examples from history including The Eiffel Tower, the invention of the Post-It Note, and the development of the Computer Mouse, Scott’s talk is all about how to think creatively at work – and why it’s so important. Now in 1884, the hot tech sector was not web development, wasn’t cloud computing.

Feedback Software 40

Feedback Software Research Software Weak Development Team Technical Review 40

Product Solving

JULY 15, 2020

Your product sieve will tell you which ideas are possible solutions and which aren’t worth your time. Your sieve should let you play fast and loose with ideas in order to ensure you don’t waste time building something that doesn’t provide value. Ideas are cheap, and building is expensive.

User Testing 59

User Testing Weak Development Team Vision Technical Review 59

The Product Coalition

OCTOBER 23, 2019

Booking, Airbnb, and Expedia disrupted the travel industry by empowering customers with new tools to build their routes, find itinerary options and plan activities. At the same time, travel giants, who heavily invest in their feature-rich apps, set a high bar for travelers’ expectations.

Reporting Tools 60

Reporting Tools Travel Data Visualization Research Software 60

Business of Software Conference

MARCH 24, 2021

I would rather go out of business than be beholden to anyone other than myself and our customers. So I know a lot of people are doing that now for the first time. One is that some stuff around product and team and building a new, a new breakout, very different product to the one that you’ve got. Mark Littlewood Fantastic.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40

Mixpanel

APRIL 7, 2022

It only takes a small amount of user friction to cause an app to hemorrhage users. And even apps that manage to remain sticky despite user friction will see their users struggle to find the intended value in all its features. Simply put: User friction can single-handedly sink an app’s usefulness. Here’s how.

User Friction 59

User Friction Analytic Tools Data Visualization Customer Experience 59

Business of Software Conference

NOVEMBER 28, 2019

Over 30 years Stephen has seen the evolution of software and tech companies with a fascinating career spanning computers, strategy, software , universities, chairing 8 companies, Government, and most recently in AI gaining a wealth of experience and some great insights to share. So I managed to arrive on time. Upcoming Events.

Analytic Tools 40

Analytic Tools Research Software Data Visualization Software Review 40