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10 Best Customer Lifecycle Management Software for SaaS

Userpilot

Knowing what your customer does at different stages of their relationship with you can help increase engagement, loyalty, and customer retention. You can access this information through the right customer lifecycle management software. It helps increase customer loyalty , brand awareness, conversions, and engagement.

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Top 10 Instructional Design Software For Creating Customer Training Programs

Userpilot

On the hunt for the best instructional design software to create course content and engage learners? In this article, we cover: How SaaS companies can use instructional design software to increase product adoption. TLDR; Instructional design software helps you create custom eLearning courses and training material.

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Digital Sustainability: A Growing Frontier in Software Development

The Product Coalition

Software development with sustainability in mind is a rising trend in digital spaces. While software is intangible and doesn’t directly consume energy or produce emissions, its environmental implications lie in its development and usage. As software builders, we are uniquely positioned to influence this environmental trajectory.

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23 Best User Experience Research Tools of 2024

Userpilot

What if you could get into your user’s brain? These tools can provide you with the qualitative and quantitative data you need to understand how your customer behaves in your product, so you can make the necessary changes to improve their experience.

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End-User Training SaaS: How To Train New Users And Drive Product Adoption

Userpilot

End-user training bridges the gap between mere signups and actual usage of SaaS products. People are not likely to find value in a software product if they are left alone to figure everything out. But proper user onboarding helps you avoid all that, and that’s exactly what we’ll be discussing in this article.

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How to Improve Customer Perception [+ Examples for SaaS]

Userpilot

Customer perception can make or break your brand reputation. But why is customer perception important, and how can you improve it? Let’s explore what it is and how to measure it, then look at 10 ways to make customers look at your brand with a positive lens and increase product engagement !

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What’s The Best In-App Messaging Platform in 2024: Top 10 Software + In-Depth Review

Userpilot

In-app messaging is the hottest new method of customer engagement , with SMS and email engagement campaigns taking a secondary role. Don’t sleep on this cutting-edge innovation of user engagement! TL;DR In-app messaging is the process of communicating with users who are currently using your product. Experimentation tools.