The Product Manager Coach Blog

MARCH 4, 2025

But when you build strong relationships, you create alignment, accelerate decision-making, and drive better results for your users and your business. For more insights on navigating your new role effectively, check out Strategies for Success in a New PM Role. Invite Stakeholders to User Sessions: Let them hear directly from customers.

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UX Planet

FEBRUARY 12, 2025

10 rules of design plus 10 useful AI tools for ensuring success in a complexproject Design by Outcrowd SaaS design goes beyond standard web design. It doesnt merely attract users and creates a convenient, good-looking product. User experience becomes the key driver. UXBoost AIWebsite design for the UX analytical platform 2.

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The Basics of Product Management

JUNE 21, 2025

Tell me about a time you managed a difficult stakeholder Situation: A senior exec wanted a feature that conflicted with user feedback. Task: Align the roadmap with both business and user needs. Action: Facilitated a workshop to align on goals and presented data-backed alternatives.

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People-First Product Leadership

NOVEMBER 5, 2024

Picture this: A room full of product leaders huddled around market data like detectives at a crime scene, learning to spot the subtle clues that spell opportunity. Just as a master chef knows instinctively when a dish needs a pinch of salt, great product leaders cultivate an intuition that bridges data and action. The secret?

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Gainsight

FEBRUARY 27, 2025

For Black History Month, wed like to take the opportunity to shine a spotlight on some of our friends in the Customer Success (CS) space, who are making waves and establishing themselves as powerful leaders and change agents. Over the past 20 years, she has dedicated herself to the world of Customer Success and Customer Experience.

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Gainsight

APRIL 15, 2025

Welcome to the grandestor Grande-ist stage of Customer Success: Pulse 2025! On May 28th and 29th, Gainsight invites you to transform into students of Shiz University in the land of Oz, where innovation and ambition will meet at the intersection of customer success.

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Usersnap

MAY 14, 2025

Whether you’re in product, UX, or strategy, this is your blueprint for a discovery framework that actually moves the needle by connecting user insight to the metrics that drive revenue. By conducting product discovery, teams can validate ideas, gather feedback, and make informed decisions about product development.

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Lenny Rachitsky

JANUARY 19, 2025

Simplify security • OneSchema —Import CSV data 10x faster — Elena Verna is one of Silicon Valley’s most sought-after growth advisors and operators. Hire advisors who’ve been there before and can offer insights you wouldn’t get otherwise. Don’t get paralyzed by testing everything.

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Userpilot

MAY 27, 2025

The role will lead a team of PMs and be responsible for increasing the daily active usage of the browser through improving user engagement, retention, and activation. Some mostly focused on the users rather than the technical side of things. Solid analytical skills: comfort with SQL (or ability to work closely with data teams).

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UX Planet

JULY 17, 2025

It’s summarising workshops, writing user stories, translating content, analysing tone of voice, creating templates, and speeding up research. And yet, as we continued discussing AI, one thing became clear: AI is already influencing user experience, but content designers aren’t always at the table when these tools are developed.

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UX Planet

JUNE 13, 2025

The reason was simple: creating visuals was the only easily understandable skill I had that no one else knew how to do, and it was acknowledged. Moving into more business-oriented roles may require you to shift your perspective away from a user-first — or reconcile conflicting approaches.

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Product Innovation Educators

JANUARY 27, 2025

Let’s get some help and learn how to talk about the importance of innovation with senior leaders and the tools that can help organizations be better at innovation. Bruce’s research, highlighted in the groundbreaking book Serial Innovators revealed fascinating insights into these exceptional team members.

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Lenny Rachitsky

JANUARY 21, 2025

Subscribe now For more: Lennybot | Podcast | Swag | Hire your next product leader | My favorite courses I’ve always been fascinated by what tools people choose to use in their work. Today, with insights from over 6,500 of you (thank you! As the third-most-used tool overall, Slack continues to crush it. 5% use Bolt.

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Gainsight

JULY 8, 2025

Last month at Gainsight’s Pulse conference, professionals from customer success, community management, and product experience gathered to explore the future of their fields. Among the many highlights was a workshop hosted by Seth Wylie, Gainsight’s Principal of Enterprise AI Transformation.

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Business Acumen Institute

NOVEMBER 7, 2024

Consider this: Imagine being able to rally a cross-functional team behind your vision, to convince stakeholders to support an initiative, or to simply inspire colleagues to embrace a change – all without a single direct report. Inspiring others to tell the same story can be a helpful tool for you. What’s The Story?

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Business Acumen Institute

SEPTEMBER 18, 2023

And, the research is done sometimes to the workshops I deliver. So we have technical solutions that don’t necessarily solve a customer problem. Maybe they didn’t build enough capacity for the number of new users for a business application because they didn’t understand the business forecast.

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The Product Guy

FEBRUARY 13, 2020

Firstly, Jeff as a new umbrella brand for all the new services will be providing to our customers; Secondly, a new business line called Beauty Jeff was opening the very first venue in Argentina. For product leaders, that means taking a step back to build a team that can be customer-centric and deliver ongoing innovation to the market.

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The Product Guy

MARCH 14, 2017

We like to get painful user problems to solve. You can ask me to change the color somewhere or put a button on a screen, and I will probably do that, but I really like to get challenging problems where I can do my research build prototypes, do user tests, and come up with a solution that will raise our product to the next level.

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Product Innovation Educators

FEBRUARY 1, 2021

How product managers can use visual storytelling to make their ideas stand out. Product managers must communicate their ideas to others in ways that are clear and solicit feedback. Using visuals to help communicate information can be very helpful. Visual tools can make information easy to understand and also place it in context.

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Product Talk

APRIL 17, 2024

She regularly shares her learnings and insights on LinkedIn and recently took some time to chat with Teresa for this Product in Practice about her teams’ experience with continuous discovery. Tell me a little bit about your team structure: how many teams, who’s on it, who reports to you? Were they engaging with customers?

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Userpilot

MAY 22, 2024

What if you could get into your user’s brain? Unfortunately, that technology isn’t here yet, so UX research tools are the next best thing. This article will highlight 23 of the best UX research tools available in 2024. Qualtrics is known for its robust and versatile capabilities in collecting and analyzing feedback.

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Research Software Data Visualization User Testing Analytic Tools 105

The Product Coalition

NOVEMBER 29, 2021

This is in continuation to the previous article in which I’ll be discussing the tools and practices corresponding to each of the phases that help teams drive end to end agile product life cycle. These tools and practices are standalone sufficient and they can be picked as what fits best for the team and organization.

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Amplitude

NOVEMBER 26, 2019

Generating data is easy. Data is often not accessible unless you can write code. People in non-technical roles rely on data every day to make decisions, develop ideas or measure success. When tools and systems are not created with them in mind, they lose trust and understanding. It doesn’t have to be this way.

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Roman Pichler

APRIL 13, 2021

Effective KPIs help you understand if your product is creating the desired value for the users, the customers, and the business. Using KPIs and collecting the relevant data helps you balance intuition with empirical evidence. Step 1: Take Advantage of the Product’s User and Business Goals.

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Product Talk

OCTOBER 20, 2021

But the concepts don’t mean much if you’re not making real changes to the way you work—whether it’s how often you talk to customers , what you discuss in your conversations with them, or what you do with those findings. Let’s be clear: The tools alone won’t automatically make you better at discovery. What tools are they using?

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Product Innovation Educators

MARCH 4, 2025

How AI captures customer needs that human product managers miss Watch on YouTube TLDR In my recent conversation with Carmel Dibner from Applied Marketing Science, we explored how artificial intelligence is transforming Voice of the Customer (VOC) research for product teams.

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Product Talk

JANUARY 31, 2024

Describing the early phase of her discovery journey, Leann says, “Thinking back to where we started, it was in two areas—doing more interviews with our users and focusing on opportunities instead of solutions.” We started continuous discovery in two areas—doing more interviews with our users and focusing on opportunities instead of solutions.

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Melissa Perri

JULY 23, 2024

I gather data through surveys about observations. Lots of data goes into pinpointing. At the end of this review, I do a Product Leadership workshop with C-Suite and Product leaders, where I show them what good looks like, and they have a chance to reflect on where they are. I review strategies and roadmaps.

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Userpilot

JANUARY 9, 2024

This guide will walk you through what research operations are, what role research operations managers play, which product analytics to track, and how you can get started with the process! The best tools for research operations are Userpilot for gathering insights, Optimal Workshop for conducting research, and Figma for testing prototypes.

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The Product Coalition

FEBRUARY 1, 2021

Personas are outdated snapshots before they’re even created Firstly, personas are often used in enterprise level organisations trying to introduce user-focused behaviour in an environment whereby users were not the real focus (i.e. In reality, a user persona has as much value as a Kodak moment. So what’s the issue with personas?

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Roman Pichler

NOVEMBER 3, 2020

Based on this insight, I have come up with the product strategy cycle shown in the picture below. Sample product goals are acquiring new users, increasing engagement, removing technical debt to future-proof the product, and generating revenue. I call these outcomes product goals.

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Userpilot

AUGUST 16, 2023

How to promote data democratization in your SaaS business to improve decision-making ? TL;DR Data democratization is the process of simplifying how data is stored and managed to help non-technical employees access it easily and make data-driven decisions. What is data democratization?

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Product Talk

DECEMBER 11, 2019

Chris shared the story of how he introduced the opportunity solution tree to several teams at his company and a few of the iterations that helped make the tree an indispensable tool at SuperAwesome. He works at SuperAwesome, a UK-based company that develops tools and services to make the internet safer for kids. Tweet This.

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Roman Pichler

FEBRUARY 2, 2021

This sequential, waterfall-based approach used to work when there was little change and innovation, when product managers could correctly predict what the users needed and describe the detailed product functionality upfront. This has allowed us to adapt the product more quickly and to respond to user feedback more easily.

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Product Innovation Educators

FEBRUARY 20, 2023

Through his talks and interactive training workshops, Dan helps companies build great products and strong product teams. Target customer 2. User experience (UX) Write down your hypotheses in each layer then test the product with customers to see where you’re at with product-market fit. Underserved needs Product: 3.

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The Product Coalition

AUGUST 22, 2023

Understanding user needs and pain points is essential for building successful products and services, but that doesn’t mean we need to get stuck going down a multi-month research hole in order to be “ready” to collaborate, innovate, or prototype. Market insights: What’s happening today with the market? Not sure where to look?

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Roman Pichler

SEPTEMBER 13, 2022

There is no point in worrying about the product details and writing user stories if a sound product strategy is missing. Determining the market or market segment—the users and customers who should benefit from the product, for instance, “middle-aged men with unhealthy eating habits who are at risk of developing type-2 diabetes.”

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