Retail Apps: 2020 Mobile Customer Engagement Benchmarks
Alchemer Mobile
MAY 27, 2020
We’re also adopting new shopping strategies such as using delivery services and curbside pickup. Knowing where apps like yours stood last year in terms of customer engagement, surveys, in-app feedback, ratings and reviews, and other mobile KPIs can help you gain context to better understand where your brand stands today. ?
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