UX Studio

APRIL 11, 2024

Generative AI has taken the world by storm. Anyone can generate images and designs in different styles with a few words, and naturally, this affects design and AI design tools. Some of the questions that were on our minds: How can we use this technology to our benefit? Image generated with DALL-E 3.

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Research Software Feedback Software Customer Feedback User Testing 78

Userpilot

DECEMBER 21, 2023

Did you know that one of the biggest contributors to SaaS companies’ revenue comes from existing customers? This means cultivating customer loyalty is just as important as attracting new customers. Having the right tools to improve customer retention is vital for your company’s longevity and growth.

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Userpilot

JUNE 12, 2024

The product specialist role offers ample opportunities to advance your career in different functions, such as product management and customer experience. Look beyond features and functionalities to understand how the product helps users realize specific goals. You can even transition into leadership roles in marketing and sales.

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Analytic Tools Feedback Software Research Software Data Visualization 52

Gainsight

NOVEMBER 13, 2023

Gainsight has always been a leader in the industry, from being the first to establish Customer Success itself, to evolving with changing customer needs, to riding the new wave of artificial intelligence in SaaS. Introducing: Meeting Assist, Takeaways, and Customer Cheat Sheet.

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Userpilot

FEBRUARY 13, 2024

TL;DR A product webinar is a virtual seminar showcasing and discussing a product's features and benefits as a marketing and sales tool. Userpilot's webinar, "Simplifying Product Usage Analytics," aims to make user data analytics understandable for all professionals. Book the demo today! What is a product webinar?

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Usersnap

SEPTEMBER 19, 2023

Imagine the idea of having a magical crystal ball that reveals the deepest thoughts and desires of your customers. Well, you might not need a crystal ball anymore, because AI-driven data and customer insights are here to make your business dreams come true! No more guessing games or deciphering cryptic customer feedback.

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Customer Feedback Data Visualization User Testing Feedback Software 59

ProductPlan

APRIL 25, 2024

Instead of a traditional B2B software or physical piece of hardware, their products are programs, IT services , university websites (internal and external), or even actual curricula, to name a few. Generative AI is one such technology that is rapidly changing how students, teachers, and administrators interact with systems on campus.

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Userpilot

JUNE 12, 2024

Here are five best practices that will get you there: Merge product marketing strategies with customer insights : Use tools to collect user feedback and incorporate it into marketing plans. Understand customers greatly : You can use various CRM tools to understand your customers better.

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Userpilot

APRIL 30, 2024

Marty Cagan is a well-known figure in the product management and technology industry. He is perhaps most recognized for his influential work as a consultant, writer, and speaker on product management, particularly within the realm of software and technology companies. Who is Marty Cagan?

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Gainsight

JULY 25, 2023

Every company has some type of motion around the customer journey, according to Maksim Ovsyannikov, EVP of Product and Design at Gainsight. However, the right technology can help those that don’t have the resources. And Ovsyannikov believes that Gainsight is the right technology. The question is, how sophisticated is it?

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Userpilot

SEPTEMBER 15, 2023

How to conduct a preference test and collect feedback ? TL;DR Preference testing is a research method used by UX and UI designers to decide which designs users prefer and why. Preference testing uses both quantitative and qualitative data to evaluate how users perceive different designs. Let’s get right to it, shall we?

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Intercom, Inc.

JANUARY 31, 2023

Suddenly it seemed that generative AI might transform industries from education to marketing. And Intercom’s area of focus – customer service – is among those most poised to benefit. However, getting from technological breakthrough to useful applications is far from straightforward. Great stuff!”

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Userpilot

JUNE 30, 2023

Which is the best AI writing assistant available for marketing and customer success teams in 2023? Plenty of AI copywriting tools are in the market (and by the time I finish writing this article, there will probably be more) and each of them could be a good choice depending on your needs or budget. Let’s dive in!

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Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

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Gainsight

OCTOBER 4, 2023

In less than a year, generative AI has radically transformed the way we work, learn, and interact. This is especially true in the world of business, where gen AI has revolutionized the way we develop and work with software. Enter Horizon AI. What’s Horizon AI? And we’re just getting started.

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The Product Coalition

MARCH 25, 2023

A design and engineering approach that has become more important than the technologies that benefit from it. Speaking of markets, let’s take a look at the product management platform market. Companies are working to win the spot of “the best product management platform” in the hearts and minds of their customers.

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The Product Coalition

MARCH 14, 2023

As a product manager, one of the most significant challenges in app development is designing an intuitive prototype that meets the needs of the target audience and gathering user feedback quickly for iteration. With AI Art, you can create endless variations of artwork, each of which is unique and original.

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ChatGPT Feedback Software User Testing Customer Experience 78

Product Talk

JANUARY 10, 2024

I’m not very good at doing nothing, so I decided to use the newfound time to finally migrate off of Teachable (my original course platform). Exploring How Generative AI Can Support Discovery One thing that does bring me joy is playing with and exploring the capabilities of generative AI.

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UX Studio

APRIL 5, 2024

Thanks to generative AI tools, those days are as gone as dial-up internet. With the rise of readily available generative AI tools, it is now possible to create large bodies of text in a matter of seconds. Also, we’ll provide our likes and dislikes of the UX solutions used in these tools.

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The Product Coalition

OCTOBER 20, 2023

With AI technology, marketers can identify microtrends and even predict trends, saving time and resources through automated digital marketing services. Artificial intelligence (AI) has begun to transform all facets of our professional and personal lives. How does AI assist businesses in such an uncertain industry?

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UX Planet

MARCH 2, 2024

With the rapid evolution of technology, particularly AI, resulting in a major shift in interaction paradigms in recent years , there’s a pressing need to rethink the design process. This approach involves examining what current technology enables and figuring out how it can be utilized to achieve user outcomes.

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UX Planet

JANUARY 22, 2024

One Click Generates Lots of Product Ideas Most people think designers get their ideas easily and quickly. It can be ideas about the big problem, like “how to make the user engage more with our product,” or a smaller interaction issue related to the UX and the visual design, like choosing between infinite scroll or pagination.

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Analytic Tools Feedback Software Research Software Artificial Inteligence 76

Gainsight

DECEMBER 20, 2023

Good data has never been more important to effectively interact with customers both in and outside your product. Knowing how deep (or shallow) customers’ product adoption may be is critical to driving them to achieve value, engaging at the right moment in the right channel, and improving overall customer and user experiences.

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Data Visualization Analytic Tools User Testing Customer Feedback 52

Userpilot

JULY 24, 2023

As the market becomes increasingly saturated with similar SaaS products, your product launch can easily get lost in the noise. We provide a product launch checklist to ensure you launch successfully and consider examples of successful SaaS product launches. Collect user feedback and see how well your product was received.

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Product launches User Testing Product Research ChatGPT 98

Gainsight

MAY 23, 2023

At its tenth annual Pulse conference last week, Customer Success (CS) platform Gainsight unveiled a new product designed to digitally connect the various fragments of customer experience, oriented around CS and supported by a new company-wide licensing option. So it’s complicated for the customer.”

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Enterprise User Testing Customer Experience Customer Feedback 59

UX Studio

MAY 23, 2024

While this reality persists, the rapid development of Artificial Intelligence (AI) is fundamentally transforming how we teach and learn. A vast array of AI tools are emerging in various sectors, slowly impacting most areas of our everyday lives. Enhancement or transformation?

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Education Research Software Reporting Tools Feedback Software 47

UX Planet

JANUARY 18, 2024

30-Second AI Solutions From idea-to-script-to-publish with an AI video creation copilot It’s the weekend, and I’m feeling lazy. Serendipitously, I’ve found the laziest, easiest AI product out there. It’s got a custom GPT that’s now trending in the ChatGPT marketplace , with over 25K users so far.

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ChatGPT Feedback Software Customer Experience Customer Feedback 89

Department of Product

NOVEMBER 16, 2023

Notion has unveiled what it describes as the next chapter in AI. Q&A is a new feature from the company which allows users to get answers about any document in a workspace through a conversational UI. Finally, if you’re looking for new ways to visualise PRDs and user stories this new visualisation product might help.

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Analytic Tools Research Software Feedback Software Artificial Inteligence 52

Mixpanel

APRIL 12, 2024

Today, AI tools have become a powerful aid in helping technical and non-technical builders with those aforementioned tasks of coding, illustrating, writing copy, and the like. But how far off are we from this technology no longer needing us humans to guide it in the building process? How do you define artificial intelligence?

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ChatGPT Artificial Inteligence Research Software Analytic Tools 52

Department of Product

SEPTEMBER 14, 2023

Height is a new project management tool for product teams and they’ve just launched 2.0 which gives product teams AI super powers. For SaaS product teams, one of the more complex parts of building zero to one applications is implementing permissions. Meet Height, the AI project manager bringing the power of LLMs to your tasks.

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Data Visualization Analytic Tools Research Software Feedback Software 52

Product Talk

SEPTEMBER 6, 2023

I think there’s a whole bunch of stuff around trends, where we’re now saying, “If we’re going to make good decisions about what to build, let’s include the customer in the process. Let’s have feedback loops. Why do you need to talk to a customer? Let’s test our assumptions. Lots of that.

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The Product Cafe

MARCH 24, 2024

As companies grow, the clarity of their messaging often fades, leading to confusion among potential customers about the product's offerings and its relevance to their needs. However, several common pitfalls can disrupt this harmony, leading to messages that fail to engage or confuse potential customers. What makes your solution unique?

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Department of Product

OCTOBER 19, 2023

The groups can contain a blend of synthetic and real humans and the researchers at Stanford who developed the models powering the tool say the interaction between humans and AI bots has been ‘fascinating’. Instead, the star of the show was the new generative AI tools the company is building.

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Research Software Analytic Tools Data Visualization Feedback Software 52

Gainsight

SEPTEMBER 8, 2023

In today’s rapidly changing business landscape, one thing is certain: Customer Success (CS) is not just a nice-to-have anymore; it’s a necessity to protect and grow your existing revenue. As the importance of Customer Success continues to grow and evolve, so do the roles and compensation structures within the field.

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Data Visualization Product Research Reporting Tools Customer Experience 52

The Product Cafe

MAY 29, 2023

They're pulling the curtain back on their new tool, the dazzling Product Studio. Packed with the power of generative AI, this tool is a game-changer for Shopping merchants. No need to shell out bucks for editing or customizing product images anymore. Striving for real customer-led innovation? With Zeda.io

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Feedback Software Reporting Tools Customer Feedback Generative AI 52

Mironov Consulting

JUNE 25, 2023

Umbrella-wielding is a skill: anticipating politics; de-escalating  drama; being ready with in-the-moment analysis and insights about whether a problem is actually important; articulating which department is best equipped to handle today’s small crisis; practicing organizational jiu jitsu.

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Weak Development Team User Testing Customer Feedback Customer Experience 127

Product Innovation Educators

JULY 3, 2023

Established organizations are seeing a lot of external change—new technologies, new behaviors among customers and employees, and digital change. In an established business, you have a business model, customers, ecosystem of partners and distribution channels, employees, and a brand reputation. The challenge is adaptation.

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