UX Planet

FEBRUARY 25, 2024

UX DESIGN & UI DESIGN ONLINE COURSES A compass for self-taught designers My favorite UX and UI design courses — A compass for self-taught designers I help you choose So you want to become a designer, or improve your design skills? 10h Video + UX Training.

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UX User Testing Customer Experience Banking 87

Userpilot

FEBRUARY 25, 2024

Analyzing user behavior can help you understand how users perceive your product and brand. Since user preferences are always evolving, you need to be agile and swiftly adapt to new user behavior trends. TL;DR User behavior trends are not the same as consumer behavior trends.

Analytic Tools 104

Analytic Tools Data Visualization User Testing Reporting Tools 104

AB Tasty

APRIL 25, 2024

Secondly, dive into your customer data by looking at your conversion points. Draw a parallel to where your customers are dropping off and mix them with your qualitative insights. You need clear guidelines to choose what ideas to test and what to leave behind. Should you focus on acquisition, retention, or loyalty?

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User Testing Product Research Testing Customer Feedback 52

UX Planet

JANUARY 4, 2024

cover design idea from 32 Little Big Updates We can all agree that Figma has changed how we work in UX/UI design, making everything simpler and all in one place. It positions itself as a comprehensive user research platform, aimed at helping teams gain deep understanding of their audience for more informed decision-making.

Feedback Software 52

Feedback Software Research Software User Testing Data Visualization 52

UX Planet

FEBRUARY 2, 2024

Have you ever questioned the role of a UX Designer ? Because we have readily acknowledged that UX Designers go beyond wireframing. They help shape experiences, evoke emotions, and design straightforward, accessible user journeys. Now, have you noticed how similar the skill set of a Content Designer mirrors that of a UX Designer?

User Testing 92

User Testing Customer Experience Research Software Analytic Tools 92

Usersnap

JULY 16, 2021

Google’s tech alone didn’t build them into a top company; User Research matters too! Such insight, and their acquisition of such continues broadening, then helps informs competitive user engagement strategies. User loyalty is the natural result. Keep reading for info on Google’s current user research.

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User Testing Research Software Customer Feedback Feedback Software 84

Userpilot

JANUARY 14, 2023

Examining the right customer education examples can help you improve your customer education program and the overall customer experience. As customer expectations continue to soar, a solid customer education program helps you stand out from the competition. What is a customer education program?

Customer Experience 98

Customer Experience Feedback Software Education Customer Feedback 98

UX Studio

MAY 30, 2023

It is through design that we communicate with our users, either in proper words or with visual clues. Given all that, reliable brands are more likely to differentiate themselves and earn customer loyalty. How to build trust through UX design? With this in mind, how can we build trust through UX design?

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UX Reporting Tools Data Visualization Research Software 97

Userpilot

JANUARY 12, 2023

You’ll struggle to boost user engagement and retention if you don’t clearly define what an engaged user is. That is why this article will give you guidelines for defining engaged users and strategies for your company and increasing your engagement rates. Increase customer retention rate.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience Customer Feedback 98

Usersnap

APRIL 12, 2019

Google’s tech alone didn’t build them into a top company, User Research matters too! Such insight, and their acquisition of such continues broadening, then helps informs competitive user engagement strategies. User loyalty is the natural result. Keep reading for info on Google’s current user research.

User Testing 110

User Testing Research Software Customer Feedback Feedback Software 110

Userpilot

JANUARY 31, 2023

How to prevent churn by identifying at-risk customers? In SaaS, you can grow your revenue only if your churn rate is low, so retaining at-risk customers is crucial. In this article, we will discuss the ins and outs of at-risk customers, how to detect them, and five actionable strategies to help you prevent churn.

Customer Feedback 98

Customer Feedback Feedback Software Customer Experience User Testing 98

Userpilot

FEBRUARY 26, 2023

The customer success renewal playbook is central to keeping the incoming stream of recurring revenue flowing. Thanks to the subscription economy of SaaS companies, high customer retention is vital to staying afloat and enjoying growth. The renewal process begins immediately after a user signs up for your product.

Feedback Software 97

Feedback Software Analytic Tools Customer Experience Customer Feedback 97

Userpilot

MARCH 17, 2022

End-user training bridges the gap between mere signups and actual usage of SaaS products. But proper user onboarding helps you avoid all that, and that’s exactly what we’ll be discussing in this article. End-user training is all about educating customers on what software offers and how they can maximize their usage.

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Analytic Tools Feedback Software User Testing Customer Experience 105

Product Talk

SEPTEMBER 7, 2022

A lot of product teams claim to be focused on their users. They might even have regular steps in their processes that remind them to put their users’ needs first. It’s more about looking for new ways to collect insights from users, uncover underlying assumptions, and explore the opportunity space.

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Product Research User Testing Customer Experience Research Software 202

UX Planet

APRIL 2, 2024

Usability testing is a crucial aspect of user experience design, focusing on evaluating a product or service by testing it with representative users. Remote Usability Testing: Actionable Insights in User Behavior Across Geographies and Time Zones ” by Judy Blostein and Nupoor Ranade Want To Master Usability Testing?

Books 74

Books User Testing Product Research Testing 74

Userpilot

MAY 19, 2022

Usability vs user experience – what’s the difference? As a UX designer , you aim to create app designs that facilitate the best experience. While the terms usability and user experience are used interchangeably, it’s important to know that there’s a difference between the two. Let’s dive in!

Customer Experience 90

Customer Experience User Experience User Testing Customer Feedback 90

UX Planet

FEBRUARY 21, 2024

Well-designed information architecture helps users find information and complete tasks efficiently on a website/in app. Define Goals and Objectives Understanding the goals of your business and the needs of your users is foundational. Identify user needs : Understand the target audience and their needs through user research.

Information 71

Information User Testing Data Visualization Product Research 71

The Product Coalition

OCTOBER 8, 2023

Explore the secrets of creating a successful Crypto Prediction and Opinion Platform, and provide users with insights to help them navigate the cryptocurrency market wisely. Crypto prediction platforms provide valuable insights into the volatile world of cryptocurrency markets, aiding users in making informed decisions.

Data Visualization 130

Data Visualization Reporting Tools Feedback Software Customer Feedback 130

Usersnap

OCTOBER 22, 2023

In the bustling streets of the digital landscape, customer engagement isn’t just a mere handshake; it’s a warm hug that leaves an everlasting impression. The magic key can lead you to the treasure chest of conversions and a community of jubilant customers. 5 essential customer engagement strategies for customer support 1.

Data Visualization 52

Data Visualization Customer Feedback Reporting Tools User Testing 52

Userpilot

DECEMBER 8, 2023

If product managers can consistently apply the scientific method, analyze the effect of multiple variables changing, and gather reliable data about the future direction of the product, they’re in a strong position to improve customer outcomes. you randomly assign users to group A or B ). Ready to learn more about experimentation?

Product Research 104

Product Research User Testing Data Visualization Onboarding KPIs 104

UX Studio

SEPTEMBER 3, 2018

UX copywriting and user testing? It might sound like a new match in the UX design world. We, at UX studio , collected three methods that provide more insights than general AB testing. In this article, we give you an insight into: What is UX copywriting? What three methods test UX copy better?

User Testing 110

User Testing Product Research Testing UX 110

UX Planet

JANUARY 16, 2024

More importantly, we’ll provide you with the insights to navigate these treacherous waters successfully. This belief makes you disregard market research because you feel you already know everything customers want. You’re often tempted to skip or rush through the research phase, believing you can gather insights later on.

Branding 89

Branding User Testing Product Research Data Visualization 89

UX Studio: Product Management

OCTOBER 18, 2023

Several UX projects require teamwork. As individuals (researchers or designers), we can be the best employees, highly skilled , and the best in our field, but a UX project usually requires collaboration. Give and Ask for Feedback Both giving and receiving feedback can be challenging and, at times, uncomfortable.

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UX Feedback Software Research Software User Testing 54

UX Studio: Product Management

JANUARY 11, 2021

At UX Studio , while we develop our products, uxfol.io In this article, we’ll give some examples of how to increase the success of product development by improving the collaboration between the UX team and the developers. When certain use cases and edge cases are neglected, it will lead to user frustration. ?

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Weak Development Team Feedback Software Reporting Tools Research Software 94

Userpilot

NOVEMBER 20, 2022

In today’s world, real-time customer engagement is one of the most important ways to ensure continued business growth and customer success. Real-time customer engagement refers to the ability to provide contextually relevant interactions at the speed the customer wants you to.

Customer Experience 98

Customer Experience Feedback Software Analytic Tools User Testing 98

Roman Pichler

APRIL 5, 2022

Contrast this with a sprint review meeting , which might help you determine if users can easily sign up for the product. But for sprint review meetings , you may also want to invite (selected) users and customers to collect their feedback. Discuss development progress and user feedback on the latest product increments.

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Weak Development Team Product Management Product Manager User Testing 265

UX Planet

FEBRUARY 22, 2024

By Mary Moore, copywriter at Shakuro As UI/UX designers, we are constantly faced with the challenge of creating seamless, intuitive experiences that resonate with different target audiences. Can we name user interaction with Artificial Intelligence a new UI paradigm? Should you opt for it when developing an app?

Artificial Inteligence 71

Artificial Inteligence Analytic Tools Feedback Software Data Visualization 71

Lenny Rachitsky

FEBRUARY 20, 2024

It’s become clear to me that everyone should be playing with GPTs (custom versions of ChatGTP) right now. He shared a few examples of how people at top-tier tech companies are using custom GPTs to help their non-eng teams be more productive, while also taking a load off their eng teams. But you’re wrong. What are GPTs?

Data Visualization 134

Data Visualization ChatGPT Reporting Tools User Testing 134

UX Studio

FEBRUARY 17, 2019

Not even sure if it needs small corrections or a whole major UX redesign project? What makes up a UX Expert Review? When setting out to improve products or services, experienced UX teams follow a well-planned scientific process divided into two parts: UX evaluation and user research. Customer care data.

UX 65

UX Data Visualization User Testing Research Software 65

UX Studio: Product Management

JUNE 23, 2020

Considered to be one of the most promising players in the market for its highly innovative value proposition, Zignaly had just raised funds and was willing to invest heavily into delivering the best possible experience to their users. . The problem. The team: a strategic collaboration. Remote kick-off.

Research Software 66

Research Software Feedback Software Reporting Tools User Testing 66

UX Studio: Product Management

JANUARY 29, 2020

We conducted user research for the site and we will share what we’ve learned from it in the following case study. A UX research-only project. With this revamp, senior management hoped to achieve a radical improvement in their user experience, as opposed to the incremental refinements they had been working on in recent times.

User Testing 74

User Testing Research Software Product Research Customer Experience 74

The Product Coalition

OCTOBER 30, 2023

This was the third conversation we were having about the product, an app that served our own company along with external customers. And we all know that internal customers take more work to manage. But I also recognized it was a significant change for stakeholders and customers. What about the customer’s goals?

Roadmap 118

Roadmap Feedback Software Onboarding KPIs User Testing 118

Userpilot

APRIL 29, 2022

Fancy hiring a customer onboarding specialist or simply want to know who they are and what they do? In this article, you will get everything you need to know about customer onboarding specialists. What user onboarding software do you need to buy to equip them? Who is a customer onboarding specialist? What do they do?

Feedback Software 96

Feedback Software Analytic Tools Data Visualization Reporting Tools 96

Userpilot

MARCH 27, 2023

In SaaS, your customer’s opinions and experiences determine your success. With NPS surveys , you can gauge your customer’s overall sentiment and identify improvement areas. What about after a customer has churned? Tracking NPS after the free trial is over to get insights into what worked well and what was lacking.

Product Research 97

Product Research Feedback Software Customer Experience Data Visualization 97

UX Studio: Product Management

NOVEMBER 9, 2017

Want to do UX research for a product without enough time or knowledge? This article will show the ideal way to do UX research , and will introduce the cost benefit, low-budget version too. This article will provide a guideline to do UX research the right way. What is UX research? How and When to do UX Research?

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Product Research Research Software User Testing Feedback Software 94

UX Studio

JUNE 30, 2023

With the increasing competition in the online space, businesses need to ensure their website not only looks visually appealing but also provides a user-friendly experience. Top Design Companies in California UX studio UX studio is an award-winning web design firm working with companies of all sizes.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

UX Studio: Product Management

FEBRUARY 17, 2019

Not even sure if it needs small corrections or a whole major UX redesign project? What makes up a UX Audit? When setting out to improve products or services, experienced UX teams follow a well-planned scientific process divided into two parts: UX evaluation and user research. Customer care data.

Data Visualization 75

Data Visualization UX User Testing Research Software 75