Userpilot

APRIL 3, 2024

A resource center is a central hub of resources that helps your customers solve problems and learn more about your product. It reduces the load on your support team and improves customer satisfaction by providing self-service support. TL;DR A resource center provides tailored content to aid users in problem-solving your product.

Feedback Software 90

Feedback Software Analytic Tools Research Software Data Visualization 90

Intercom, Inc.

DECEMBER 14, 2022

Through it all, we’ve focused on building delightful features for our customers – and today, we’re focusing on something a little more positive with our roundup of the biggest and best of what we’ve built for you this year. With a modern and flexible no-code design, you can support and engage customers with speed, ease, and versatility.

Data Visualization 104

Data Visualization Feedback Software User Testing Customer Communications 104

Intercom, Inc.

MARCH 22, 2022

This ability to shift models, create product lines, and push them out to customers rapidly has changed everything. Which makes customer experience (CX) the most important differentiator and success factor your business has. The future of customer experience is engagement. So, let me cut right to the point.

Customer Communications 129

Customer Communications Customer Experience Customer Feedback User Friction 129

Intercom, Inc.

MARCH 28, 2022

Whether B2C or B2B, all businesses must now deliver digital experiences that are easy to use, delightful, and personal. Not only is this what customers want (and expect), but it also will have a significant impact on revenue for businesses going forward. Third, the lines between sales, marketing, product, and support are blurring.

Reporting Tools 228

Reporting Tools Data Visualization Customer Communications Research Software 228

Intercom, Inc.

OCTOBER 13, 2020

We are at the start of a revolution in customer communication, powered by machine learning and artificial intelligence. Our Custom Bots and Resolution Bot already work for thousands of businesses every day. These bots help businesses deliver both radical efficiencies and better, faster support experiences.

Artificial Inteligence 281

Artificial Inteligence Customer Communications Research Software Feedback Software 281

Userpilot

OCTOBER 25, 2022

In the article, we’re looking at the responsibilities of strategic product managers and how they can use data effectively to shape product strategy and deliver delightful experiences to users! Collecting and analyzing feedback helps product managers evaluate their products and find ways to improve them.

Product Research 89

Product Research User Testing Customer Feedback Research Software 89

Userpilot

JANUARY 10, 2022

Customer Success is a core growth driver for any SaaS business. In 2022, when the SaaS market is crowded with tons of similar products, the best ones are those who delight their customers regularly. Are still wondering how to keep your customers and make them love your product? What is customer success? No worries!

Feedback Software 94

Feedback Software Analytic Tools Research Software User Testing 94

Userpilot

APRIL 25, 2024

It helps businesses gain broad insights when specific information is unknown. If you are seeking insight into how marketing research can influence the trajectory of your SaaS, then you have come to the right place! Exploratory research is one of the initial steps in the marketing research process.

Research Software 52

Research Software User Testing Data Visualization Market Research 52

Userpilot

JULY 7, 2022

How do you manage customer interactions across all aspects of your product and ensure users are happy and satisfied? It all begins by understanding your customers and the different ways they communicate. Positive customer interaction can reduce churn, and foster customer loyalty and referrals.

Feedback Software 89

Feedback Software Customer Experience Customer Feedback User Testing 89

Userpilot

MAY 3, 2023

TL;DR Software usage analytics is the process of capturing, analyzing, and utilizing data on how users interact with your product. Marketing analytics is primarily focused on external data and metrics related to customer acquisition. in-app user behavior). How can you make informed decisions without the right insight?

Analytic Tools 69

Analytic Tools Data Visualization Feedback Software User Testing 69

Usersnap

NOVEMBER 26, 2023

Utilizing Insights and Integrations Integration of Usersnap with Jira Product Discovery Collecting Insights from Various Sources 3. How to Enhance Collaboration and Insights in Product Discovery Gathering All the Above as Insights The Power of User Feedback in Shaping Product Development 4.

Product Research 52

Product Research Feedback Software Analytic Tools Research Software 52

The Product Coalition

OCTOBER 6, 2023

Emotion AI, like any other AI technique, requires data to enhance performance and comprehend user emotions. Later, these features are pre-processed and used to train a machine learning algorithm that can precisely predict the emotional states of users. How does Emotion AI work? The data differs from use case to use case.

Research Software 131

Research Software Reporting Tools Data Visualization Automotive 131

Intercom, Inc.

OCTOBER 13, 2022

Meet the five brand-new product innovations that will drive up customer engagement this fall – including our biggest messenger update yet. Now more than ever, businesses need to build strong, long-lasting relationships with their customers to thrive. The last year hasn’t been easy.

Feedback Software 118

Feedback Software Events Data Visualization Customer Communications 118

Userpilot

FEBRUARY 1, 2022

How is it different from customer experience? Why is product experience important for your SaaS? We’ll show you how to leverage user analytics, use in-app experiences and user feedback to enhance product experience for better user engagement , reduced churn, and strong relationships with your customers.

Customer Experience 86

Customer Experience Data Visualization Analytic Tools Feedback Software 86

Mind the Product

NOVEMBER 10, 2017

Cohort analysis is often overlooked, but it can yield insightful information and actionable advice to improve acquisition, retention and monetization. In the world of cohort analysis for digital products, a cohort is a group of users who have performed a common action or set of actions during a specific timeframe on your website or app.

Analytic Tools 183

Analytic Tools Research Software Feedback Software User Testing 183

Userpilot

NOVEMBER 29, 2023

In many cases, you will find that only a few improvements inspired by a proper understanding of user behavior are what you need to drive growth. TL;DR CRO marketing is a systematic process of increasing the percentage of website visitors or users who take a desired action. PQL to paying customer conversion rate: 20% to 40%.

Analytic Tools 79

Analytic Tools Feedback Software Data Visualization Reporting Tools 79

Userpilot

MARCH 26, 2024

TL;DR Data analysis reports are documents used to share insights from the process of gathering and analyzing product and web data. Funnel analysis reports focus on tracking user conversions at key touchpoints in the user journey and can be used to find friction in user experience. Different types of reports.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

Userpilot

NOVEMBER 2, 2023

TL;DR Marketing-led growth is a strategy that relies on marketing efforts to drive product growth and retain users. In contrast, the product-led growth model leverages inherent product virality and its value to drive customer acquisitions and retention. Understandably, all of this translates into improved customer acquisition.

Feedback Software 93

Feedback Software Analytic Tools Research Software User Testing 93

Userpilot

JUNE 13, 2022

The Userpilot blog provides well-researched, in-depth articles on user onboarding, product growth, product growth, user experience, and so much more. The Kalungi blog is focused on educating users about how to implement inbound marketing in their SaaS businesses. What is a SaaS blog?

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Mixpanel

AUGUST 21, 2019

In this guest post for Mixpanel, he shares his lessons on reducing mobile app churn with user analytics. Product managers know that understanding user behavior can be powerful. After all, how can you drive value for your users (and your business) if you don’t know how people interact with your product? They didn’t work.

Analytic Tools 78

Analytic Tools Feedback Software Research Software User Testing 78

Userpilot

MARCH 9, 2023

Curious to learn how ClearCalcs uses Userpilot to improve its new user activation rates with cohort analysis? Looking for the best tool to improve your new User Activation? Why do the new users leave before getting their calculations done? Search no more! And what could ClearCalcs do to change that?

Customer Experience 52

Customer Experience Engineering User Testing Onboarding KPIs 52

Userpilot

AUGUST 14, 2023

You need to know what in-app communication to implement to attract, engage, and retain a bigger customer base while maximizing revenues. TL;DR Growth marketing is achieving exponential and sustainable growth by implementing high-impact tactics across the user journey. A/B test landing pages to increase customer acquisition.

Onboarding KPIs 90

Onboarding KPIs Strategy Marketing User Testing 90

The Product Coalition

MAY 10, 2019

The journey that a user takes to complete an action is critical because it speaks volumes about their intent and your app’s usability. In analytics lingo, one way to assess these critical journeys is through user flows. What is a user flow? User flows are for the visual learner. Let’s rewind for a second though.

Analytic Tools 74

Analytic Tools Customer Experience Customer Feedback Data Visualization 74

Amplitude

JULY 17, 2019

Bertini and Stefaner almost always include a guest speaker to help them cover the data visualization topic for the day, bringing new insights that make each discussion unique. Inbound Insights from Marketing Professionals: Traffic and Leads Podcast. Inbound Insights from Marketing Professionals: Traffic and Leads Podcast.

Data Visualization 94

Data Visualization Analytic Tools Artificial Inteligence Customer Experience 94

ProductPlan

SEPTEMBER 28, 2022

Product-led growth is a business strategy in which a company uses its product as the primary tool to gain customers. These companies make it easy for potential customers to try their products. Customers save time without talking to a sales representative or viewing a demo first. User experience drives design.

Reporting Tools 59

Reporting Tools Customer Experience Feedback Software User Testing 59

Userpilot

JANUARY 19, 2022

Documentation guides can be tricky so here’s an article on everything you need to know about Userpilot integrations and how you can build better user experiences by sending data from Userpilot to your other apps. Userpilot sends the following data to other apps: user flow data, checklists engagement data, NPS survey data.

Data Visualization 91

Data Visualization Analytic Tools Feedback Software Technical Review 91

Pragmatic Marketing

DECEMBER 20, 2019

Even more impressive, we've scaled a 50-person Sales team that was almost entirely inbound when I started to a proper inbound/outbound Sales Org with well over 300 people, comprised of Acquisition, Customer Success, Growth and Onboarding. "In General sales support. Competitive/market intel. Sales content. Analyst relations.

Positioning 70

Positioning Product Marketing Marketing Analytic Tools 70

Pragmatic Marketing

DECEMBER 20, 2019

Even more impressive, we've scaled a 50-person Sales team that was almost entirely inbound when I started to a proper inbound/outbound Sales Org with well over 300 people, comprised of Acquisition, Customer Success, Growth and Onboarding. "In General sales support. Competitive/market intel. Sales content. Analyst relations.

Positioning 70

Positioning Product Marketing Marketing Analytic Tools 70

Userpilot

JULY 24, 2023

We’re all familiar with the basics of SaaS product marketing such as attracting users to a SaaS product with a subscription business model. TL;DR SaaS marketing is the process of launching a product, building awareness, landing customers, retaining them, and increasing their lifetime value. Personalizing the user experience.

Analytic Tools 71

Analytic Tools Feedback Software Data Visualization Marketing 71

Mixpanel

AUGUST 21, 2019

In this guest post for Mixpanel, he shares his lessons on reducing mobile app churn with user analytics. Product managers know that understanding user behavior can be powerful. After all, how can you drive value for your users (and your business) if you don’t know how people interact with your product? They didn’t work.

Analytic Tools 40

Analytic Tools Feedback Software Data Visualization Research Software 40

Userpilot

JULY 12, 2021

The right set of SaaS analytics tools can help you generate actionable insights that fuel strategic decisions. SaaS analytics collects, inspects, and analyzes data generated from user interactions with your product. Mixpanel is a powerful product analytics tool offering great functionality to track and collect user data in real-time.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Userpilot

FEBRUARY 25, 2021

Outbound vs. Inbound. One of the content marketing plays that helped Visme gain over 8 million users and pass 2M monthly organic traffic. The plays the current Director of SEO at Shopify has used in the last 10 years to help companies acquire +100M users. Inbound and Outbound Success Stories. Content Marketing.

Research Software 66

Research Software User Testing Outbound Marketing 66

Userpilot

JULY 20, 2023

When trying to choose the right productivity app for your needs, it’s best to look at a combination of third-party reviews, social media posts from users, and free trials to try out the software for yourself. MonkeyLearn: analyze your customer feedback using ML. Brand24: AI tool for social listening. Social media posts.

Analytic Tools 86

Analytic Tools Feedback Software Data Visualization Reporting Tools 86

DISQO

MARCH 6, 2020

Experimentation and Prototyping to Drive Insights. It requires teams to gain insights directly from consumers through experimentation and prototyping, align to the actual wants and needs of the market, and accelerate time-to-market. No one wants to be the next Blockbuster. Look no further than Amazon.

User Testing 52

User Testing Product Research Research Software Feedback Software 52

Userzoom

JULY 9, 2019

a horizontal form) had a huge impact on their users, and their conversion rates… Horizontal form. Switching from a horizontal form to a vertical form had a significant impact on users, and massive potential to increase conversions and revenue. Carrying out A/B tests can have a number of key benefits: 1: Improved user experience.

User Testing 113

User Testing Product Research Research Software Testing 113

Userzoom

JULY 9, 2019

a horizontal form) had a huge impact on their users, and their conversion rates… Horizontal form. Switching from a horizontal form to a vertical form had a significant impact on users, and massive potential to increase conversions and revenue. Carrying out A/B tests can have a number of key benefits: 1: Improved user experience.

User Testing 100

User Testing Product Research Research Software Testing 100

Intercom, Inc.

DECEMBER 12, 2018

Marketing technology – or MarTech – stacks are the groups of technologies that marketers use to execute, analyze and improve their marketing across the customer lifecycle. WordPress lets users build everything from blogs to full-blown websites with 100s of themes to choose from. Intercom – live chat and customer engagement.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223