People-First Product Leadership

MARCH 18, 2025

Here's the problem: When we operate from knowing rather than wonder, we're shocked when a rushed product launch is a blah, flavorless mashup that leaves teams disheartened, wondering why they put in any effort at all. By embracing wonder, we can transform our leadership approach and unlock our team's full potential. Big shock!?!

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Roman Pichler

MARCH 3, 2025

In other words, it is very difficult for a product person to make all decisions by themselves, even if they are very experienced. [1] 1] Whats more, product people rely on others to help them progress their products. 2] Unfortunately, its not uncommon for product teams to struggle.

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Userpilot

MAY 27, 2025

The role will lead a team of PMs and be responsible for increasing the daily active usage of the browser through improving user engagement, retention, and activation. Some mostly focused on the users rather than the technical side of things. A risk-averse Product Manager. Image] Who would be the best fit for this job?

Analytic Tools 52

Analytic Tools Research Software Feedback Software User Testing 52

Business Acumen Institute

APRIL 25, 2023

After all, every product or service that’s sold is a solution to a customer problem! Furthermore, they want to know that decisions are made based on relevant data, thoughtful insights, and the right choice from a set of logical solutions. When customer complaints are up because you cut costs on quality, that’s a problem.

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Data Visualization Customer Experience Product Research Customer Feedback 52

UX Planet

JUNE 13, 2025

Moving into more business-oriented roles may require you to shift your perspective away from a user-first — or reconcile conflicting approaches. New product launches can offer similar opportunities to product designers, including generalists. This story, however, focuses more on how to transition on a personal level.

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User Testing Data Visualization Customer Experience Research Software 66

Product Innovation Educators

AUGUST 19, 2024

A guide to successful product launches – for product managers Watch on YouTube TLDR The LAUNCH framework, created by James Whitman, offers a complete approach to successful product launches. The LAUNCH Framework Launching a new product successfully is a big challenge for many companies.

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Feedback Software B2B Onboarding KPIs Customer Feedback 319

Product Innovation Educators

MAY 18, 2020

Summary of some concepts discussed for product managers. [1:38] Just like after a product launch, I conducted a lessons-learned meeting with the Summit team to discuss: What worked (best practices). What to do differently (mistakes and insights). Customer research. Product leadership. Communication.

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Melissa Perri

JULY 23, 2024

I then do various interviews with executives all the way to Product Management team members and surrounding functions. At the end of this review, I do a Product Leadership workshop with C-Suite and Product leaders, where I show them what good looks like, and they have a chance to reflect on where they are.

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Product Innovation Educators

DECEMBER 30, 2019

This was an extra fun discussion to have because it gave me an opportunity to share some important insights from f2f interviews I have done but have not talked about much or ever on this podcast. It is also a special interview, as a leadership coach and friend, Russel Verhey, interviewed me for his podcast, Advance Leadership Conversations.

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Intercom, Inc.

AUGUST 12, 2020

Multiple industries are suddenly forced to move operations online, and support teams are at the forefront of this transformation – battling every day to deliver excellent, fast customer service, while facing an unprecedented volume of enquiries and issues. Sophisticated reporting for valuable insights. Handling complex queries.

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Data Visualization Reporting Tools Customer Experience Customer Feedback 249

Userpilot

NOVEMBER 21, 2022

What does the product launch manager do? Does your organization really need such a role if you already have a product manager ? The product launch manager coordinates the work of cross-functional teams and supports the product manager during product launches. What is a product launch manager?

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Product Innovation Educators

JUNE 12, 2023

Before joining Google, Neha worked as a Management Consultant at Essex Product Consulting, where she helped organizations build products. Outside of her day job, she has guided many PdMs in reaching their career goals, and consequently, has good insights about the skills they need. First, we go out and talk to customers.

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User Testing Customer Feedback Product Manager Product Management 253

Mind the Product

OCTOBER 31, 2017

As a product manager, one of your key goals is to solve your customers’ problems. Listening to your customers is the best way to get to know their problems and current methods, and then you can brainstorm for a solution. After handing the product to customers: Taking feedback to optimize the product.

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User Testing Customer Experience Product launches Customer Feedback 102

Alchemer Mobile

OCTOBER 9, 2018

Customer experience strategies shouldn’t be created in a vacuum, but it’s hard to know how to create a CX strategy that exceeds customers’ expectations without first understanding them. We hosted a CX-focused panel at this year’s Customer Love Summit. Ashley Ettwein, Director of Product Marketing at ADT.

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Gainsight

NOVEMBER 22, 2019

Why Aren’t Customers Adopting Our Latest Release? Your colleagues in Marketing, Sales, and Customer Success (CS) are trained on the new release. The code is deployed and you’ve sent out email release notes to all of your customers. Questions start coming in from your leadership on how the new release is going.

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Product launches Feedback Software Customer Experience Customer Feedback 80

Userpilot

OCTOBER 6, 2022

You need data product managers when your product or your organization’s internal processes depend on the effective use of data. Apart from regular product management skills like leadership or UX design, data product managers need to be proficient in managing the data product lifecycle.

Data Visualization 98

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Userpilot

SEPTEMBER 14, 2023

We also look at the levels of seniority among product managers as well as the skills they need to lead successful teams and build products that delight customers. TL;DR A product manager oversees the entire software product development cycle, from discovery to launch and beyond. Who is a product manager?

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Research Software Analytic Tools Feedback Software Product Research 105

Product Innovation Educators

JUNE 10, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers, developers, and innovators be heroes. . Yep, product management is hip and the world knows it! What product managers can learn from retail store design – 50 examples. Get the Product Mastery Roadmap and….

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Product Manager Product Management Customer Feedback Management 121

ProductPlan

APRIL 7, 2022

Executing a product launch is no easy feat, and it requires designing, building, and testing a product. The post-launch preferred state of being might be congratulatory drinks and cigars followed by sweatpants and lazy mornings. The launch can propel the product and business to even further heights.

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Product launches Data Visualization User Testing Customer Experience 59

Userpilot

JUNE 12, 2024

Understanding the salary landscape for product launch managers is crucial whether you’re entering the field or looking to advance your career. TL;DR A product launch manager is a professional overseeing the efforts to introduce new products to the market. Let’s get started! Let’s get started!

Product launches 52

Product launches Analytic Tools Data Visualization Feedback Software 52

Mind the Product

JANUARY 16, 2020

A product manager’s role is a multifaceted one that supports all aspects of a product’s lifecycle, from the strategy and market analysis phase to the development phase and finally the product launch and subsequent marketing. She spent 10 years in publishing as a marketing manager before she moved to a product role. “I

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Data Visualization Customer Experience Customer Feedback User Testing 176

Ronke PM

JULY 16, 2024

Table of Contents Understanding Customer Needs is the Path to Innovation Product and Research Partnership Research-driven leadership in product management Final thoughts Innovation thrives when we can seize opportunities in moments of struggle. They turn to us for our products, solutions, and services.

User Testing 52

User Testing Product Research Research Software Customer Feedback 52

Userpilot

MAY 30, 2024

Keep reading to discover his invaluable insights about aligning PMs and PMMs for product success. TL;DR Aatir Abdul Rauf, VP of Marketing at vFairs, shares valuable insights on aligning product managers and product marketing managers. Product marketing managers focus on getting the product in the right hands.

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Userpilot

OCTOBER 16, 2022

For customer-centric SaaS companies, customer intimacy is indispensable to driving product growth. In this article, we’ll discuss what exactly customer intimacy means and how you can nurture long-lasting relationships that result in retention. Customer focus is about researching and satisfying customer needs.

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User Testing Feedback Software Research Software Analytic Tools 98

Userpilot

SEPTEMBER 14, 2023

Its main goal is to bring the product to the market and ensure it’s well-received by the target customers. The product marketing manager role involves conducting customer research, developing the GTM strategy , refining product positioning and messaging , managing product launches , and creating onboarding experiences.

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Product Research User Testing Research Software Feedback Software 104

Userpilot

AUGUST 29, 2023

In this article, we’re going to unpack what is product management , how it differs from traditional project management, the role it plays in building products that delight your users, and the skills a good product manager must demonstrate to succeed. Product teams are staffed with various skilled professionals.

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Userpilot

JUNE 19, 2024

This guide will introduce you to the best resources available for product launch managers, providing you with a curated selection of valuable materials to enhance your skills and knowledge. TL;DR A product launch manager is a professional overseeing the efforts to introduce new products to the market.

Product launches 52

Product launches Analytic Tools Research Software Data Visualization 52

Userpilot

AUGUST 21, 2023

Because of the multifaceted nature of this role, it can be hard to figure out what you should look for in a new product management hire. TL;DR Product managers need to have good problem-solving, communication, and leadership skills. Leadership. Comfortable with failure. How do you choose which one to implement?

User Testing 98

User Testing Research Software Feedback Software Product Research 98

Userpilot

JUNE 17, 2024

Whether you’re a seasoned professional or new to the field, understanding the nuances of product launch managers is essential for success. TL;DR A product launch manager is a professional overseeing the efforts to introduce new products to the market. Looking into tools for product launch managers?

Product launches 52

Product launches User Testing Analytic Tools Feedback Software 52

Userpilot

JUNE 30, 2024

Embarking on a career as a product launch manager involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful product launch manager. First of all, enroll in a product launch manager certification course.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

NOVEMBER 30, 2022

What are the 7 laws of product GTM? How can product managers leverage them to orchestrate successful product launches ? These are some of the questions that Spencer Grover , Product Marketing Manager at Salesforce , answered in his recent presentation at Userpilot’s Product Drive 2022 conference.

Feedback Software 98

Feedback Software User Testing Marketing Onboarding KPIs 98

Mind the Product

FEBRUARY 21, 2017

His fourth startup NumberFour is one of the most curiously awaited product launches in 2017. In her talk she looks at products as complex systems and lookes into how systems thinking relates to our practice as product managers. Making Ideas Work in a Complex World. Get your MTP Engage Hamburg tickets today! The Sessions.

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Research Software Feedback Software Product Research User Testing 163

Intercom, Inc.

SEPTEMBER 1, 2021

As Intercom has grown and evolved over the years, so has the way we work – under the leadership of Ali Biggs and alongside colleagues like Christine Sotelo , we have carefully expanded the size of the team and our remit. This means better outcomes for everyone: from the teams we work with to, more importantly, our customers.

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Marketing Product Marketing User Friction Customer Experience 138

The Product Coalition

FEBRUARY 5, 2021

In this role, she led a small marketing team and worked with them to develop customer personas to further improve the effectiveness of the organization’s marketing campaigns. Together with her team, she built a collaborative trip planning application for the web that allowed users to create travel itineraries and share them with friends.

Technical Advisors 153

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Userpilot

JULY 31, 2023

Day-to-day tasks include conducting market research , defining buyer personas , creating a clear value proposition, collaborating with the product team on big launches , gathering feedback , and focusing on account expansion & customer success.

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Product Marketing Onboarding KPIs User Testing Marketing 98

ProductPlan

NOVEMBER 15, 2022

Regardless of whether you’re building products for software, hardware, or services, product managers of every stripe are considered the driver of a product’s strategic development and the single source of truth for questions, requests, and feedback related to their products. The role of digital product managers.

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Feedback Software Analytic Tools Research Software User Testing 94

Mixpanel

MARCH 4, 2022

Product launches are fraught with challenges—from budgeting to timelines to collaboration breakdowns, there are many places and ways a launch can go wrong. But one area where headaches are preventable is metrics: i.e., how you measure the success of your launch and subsequent product performance. We did it.”.

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