Userpilot

JULY 19, 2025

And what I’ve learned is that, besides getting stakeholder buy-in, you need a solid process to collect high-quality data, organize user segments, and create story-driven personas that are easy to follow. Why do you need user personas? Good personas open the door to following a user-centric product development strategy.

User Testing

Userpilot

OCTOBER 19, 2024

Think of Net Promoter Score (NPS) software as a tool to measure your customers’ feelings about your product, and categorize them based on their level of loyalty (promoters, neutrals, and detractors). Userpilot is a product growth platform that can collect customer feedback directly within your product.

Feedback Software

Userpilot

DECEMBER 18, 2024

Without effective UX analytics that goes beyond collecting data, you’re losing valuable customers. Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. Basically, anything that ruins the user experience.

Data Visualization

Alchemer Mobile

MARCH 11, 2025

Why customer support is an overlooked differentiator Product features, pricing, and branding all play key roles in differentiating your organization from the laundry list of competitors, but theres one often-overlooked factor that can make or break customer loyalty: how well you support your customers.

Differentiation

Product Innovation Educators

JANUARY 13, 2025

Wisdom Mining: Leveraging academic articles and research. This approach helped Doug build and sell an entire company based on insights from academic publications. This insight led to test number 73, which became their breakthrough success and is now patented in 51 countries.

Research Software

The Product Guy

NOVEMBER 26, 2024

The criticisms raised in the article—many of which stem from anecdotal frustrations and surface-level observations—overshadow the reality of a role that has become indispensable in delivering value to customers and businesses alike. Keep the customer at the forefront while managing organizational dynamics.

Weak Development Team

BrainMates

OCTOBER 20, 2024

The Customer Service Gap Model By ADRIENNE TAN In competitive markets, delivering superior customer value is a top priority. It’s not just about creating a great product—it’s about ensuring the entire customer journey, from initial interaction to post-purchase support, exceeds expectations.

Data Visualization

Roman Pichler

APRIL 7, 2025

Note that Ive decided not to state the names of the tools I found, partly as the AI landscape is changing rapidly and partly as you should research and select the tools that work best in your context rather than trusting my judgment. [2] 2] Market Research AI-based tools can discover user and customer trends using predictive analytics.

Product Strategy

Userpilot

MARCH 9, 2025

What happens when you build a product or service around what you think potential customers want, only for them to buy something else? For starters, it shows you dont know your customers well enough. But worse than that, it leads to lower revenue, failed products, and plummeting customer loyalty. The short answer: yes.

Research Software

The Basics of Product Management

JUNE 22, 2025

From market research to roadmap prioritization, AI is reshaping how PMs operate, make decisions, and deliver value. Market Research: From Manual to Machine-Learned Market research has always been a cornerstone of product strategy. User Feedback Analysis: From Chaos to Clarity User feedback is noisy.

Artificial Inteligence

Centercode

JULY 25, 2025

AI-driven user testing, video insights, plus seamless app distribution and expert resources— discover Centercode 10x. Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Start for free , scale as your program grows.

User Testing

Centercode

JULY 28, 2025

AI-driven user testing, video insights, plus seamless app distribution and expert resources— discover Centercode 10x. Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Start for free , scale as your program grows.

User Testing

Userpilot

MAY 17, 2025

Many product teams dont truly understand their app user journey. No surprise, then, that most apps lose 77% of their daily active users within just three days of installation. Without a clear view of the user journey, teams optimize the wrong things while real friction points go unnoticed. Ive felt that sting.

Analytic Tools

Userpilot

APRIL 24, 2025

You’ll help define the most relevant local payment methods to build (breadth) and aspects of payment methods to invest in (depth) to deliver the best outcomes for Stripe users. A professional with strong analytical skills, capable of leveraging data insights to drive strategic decisions. Who would be the best fit for this job?

Research Software

Spice Catalyst

OCTOBER 23, 2024

Understand Customer Needs**: Prioritize the collection of authentic customer insights through observation, interviews, and surveys to enhance your targeting efforts. Market Considerations**: Remain attentive to market sizes, investment costs, and potential returns on investment (ROI) for informed decision-making.

Product Research

Product Innovation Educators

DECEMBER 30, 2024

These knowledge areas include product innovation management, strategy, portfolio management, process, design and development, market research, and culture and teams. Introduction to Product Mastery Product mastery is a critical skill for professionals aiming to create successful products and drive innovation within their organizations.

User Testing

Alchemer Mobile

JUNE 17, 2025

We believe it starts with feedback—listening to it, acting on it, and building a culture around it. Culture built on feedback Every day, our customers use Alchemer to gather feedback and make better decisions. Culture built on feedback Every day, our customers use Alchemer to gather feedback and make better decisions.

User Testing

Arkenea

APRIL 10, 2025

Whether you are a startup evaluating your first development project or an enterprise looking to optimize your delivery model, this article provides clear, actionable insights to make informed decisions. This can include: Product strategy: Roadmap definition, market research, feature prioritization.

Analytic Tools

Product Talk

AUGUST 13, 2025

Her cross-functional sprint team included product managers, designers, engineers, and representatives from business, customer experience, and support. They then integrated those screens into Miro , turning them into interactive click-throughs to get early feedback from stakeholders. That early feedback proved critical.

Feedback Software

Userpilot

MAY 27, 2025

The role will lead a team of PMs and be responsible for increasing the daily active usage of the browser through improving user engagement, retention, and activation. Some mostly focused on the users rather than the technical side of things. A product leader ready to take on a challenge to grow a long-standing underdog product.

Analytic Tools

Sachin Rekhi

JANUARY 11, 2025

Distribution channel - How will you reach your customers? When making your where-to-play choices, you'll not only need to leverage your deep understanding of your customers as well as your own capabilities, but also carefully consider your competition. P&G identified three core customer segments. What channels will you use?

User Testing

UX Planet

JUNE 13, 2025

Deep dives on user research, configurations, and edge cases follow. User Interviews for Understanding in Depth I interviewed 6 users to understand 1st hand about their music listening experience. User Interviews for Understanding in Depth I interviewed 6 users to understand 1st hand about their music listening experience.

Customer Experience

Arkenea

JUNE 27, 2025

Beta testing is an essential part of developing your healthcare SaaS product and helps you receive valuable feedback from users. Table of Contents: Healthcare SaaS Market Overview Why Design a Healthcare SaaS Product? Thus, healthcare SaaS products need to have excellent functions for mobile users. billion by 2026.

Research Software

Alchemer Mobile

JUNE 17, 2025

June 17, 2025 – Alchemer, a global leader in customer experience and feedback technology, is proud to announce it has been named to Inc.’s Alchemer empowers customer-obsessed teams to move from asking to action with software that scales from a one-time survey to sophisticated feedback programs.

Naming

Product Innovation Educators

SEPTEMBER 2, 2024

Why market research is product managers’ secret ingredient for successful products Watch on YouTube TLDR Market research is a key part of product development and management. Introduction In the world of product management and innovation, market research is like a compass.

User Testing

Mind the Product

FEBRUARY 7, 2017

When developing products, customer insight is vital to understanding the critical question: where are we going? Insights can help us better to understand our product and how it fits into the everyday lives of users — users who live in an age of abundance, where every product competes for a minute of attention.

Customer Feedback

Arkenea

AUGUST 5, 2025

How We Selected These Solutions: We selected these six clinical trial management software solutions based on extensive market research, user feedback analysis, and hands-on evaluation of features, pricing, and implementation requirements. Clutch review rating with 5.0

Research Software

The Product Coalition

JANUARY 11, 2023

Leveraging the benefits of combining these two approaches, companies can maximize their insights and make data-driven decisions that are grounded in real-world understanding. Market research focuses on understanding consumer behavior and preferences in order to inform marketing strategies and business decisions.

User Testing

Product Innovation Educators

MARCH 4, 2025

How AI captures customer needs that human product managers miss Watch on YouTube TLDR In my recent conversation with Carmel Dibner from Applied Marketing Science, we explored how artificial intelligence is transforming Voice of the Customer (VOC) research for product teams.

Artificial Inteligence

Product Talk

MAY 18, 2022

You might need to get buy-in or support from leadership, you may need to collaborate with user research or data science teams, and you will likely experience some overlap with customer-facing teams like sales, marketing, and customer success. They don’t understand if the customer’s going to like it.

User Testing

Userpilot

AUGUST 30, 2024

Customer insights enable SaaS teams to understand them better and build products that satisfy their genuine needs. From the article, you’ll learn about different kinds of customer insights (from product analytics and only) and the benefits of gathering them. Let’s dive right in! Book the demo to find out how!

Data Visualization

Alchemer Mobile

AUGUST 19, 2024

“We’re not competitor-obsessed, we’re customer-obsessed. We start with what the customer needs and we work backwards.” – Jeff Bezos, founder of Amazon. For product managers, the path to success—both on an individual level and for the company as a whole—depends on a deep understanding of their customers.

Product Research

Alchemer Mobile

JULY 11, 2019

How long does an application have to prove itself, before the user moves on to something else? As a mobile product manager, you have three days to delight your user before they turn to one of your competitors. Know Thy Customer—and Thy Enemy. Develop real personas that reflect your customers. Three days.

Research Software

Userpilot

JUNE 30, 2023

Looking for the voice of the customer questions to understand your users, analyze the market, and unlock growth opportunities? In this article, we will cover the voice of the customer methodology. We’ve handpicked the right survey questions under different research categories to make everything easy.

Customer Feedback

Userpilot

AUGUST 30, 2024

What are the different marketing research methods product marketing teams can use to inform their strategies? You will also learn about different types of market research and how to conduct it step by step. They also enable targeted user engagement and improve the effectiveness of marketing campaigns.

User Testing

Product Innovation Educators

APRIL 27, 2020

6:39] Market Research. Market research is finding out what you can charge based on what you’re offering. The most important activity is talking to your customers. Use your data, market research, and team to assign a price. [8:40] This gives you insight into packaging.

Research Software

Roman Pichler

AUGUST 11, 2020

This article assumes that you are familiar with the product vision board or the key elements of a product strategy : market, value proposition, standout features, and business goals. The overall example I use to illustrate the mistakes is a healthy eating app that helps its users improve their eating habits and live more healthily.

Vision