UX Planet

JUNE 13, 2025

Moving into more business-oriented roles may require you to shift your perspective away from a user-first — or reconcile conflicting approaches. New product launches can offer similar opportunities to product designers, including generalists. This story, however, focuses more on how to transition on a personal level.

User Testing 66

User Testing Data Visualization Customer Experience Research Software 66

Product Innovation Educators

AUGUST 19, 2024

A guide to successful product launches – for product managers Watch on YouTube TLDR The LAUNCH framework, created by James Whitman, offers a complete approach to successful product launches. The LAUNCH Framework Launching a new product successfully is a big challenge for many companies.

Feedback Software 319

Feedback Software B2B Onboarding KPIs Customer Feedback 319

Product Innovation Educators

MAY 18, 2020

Summary of some concepts discussed for product managers. [1:38] Just like after a product launch, I conducted a lessons-learned meeting with the Summit team to discuss: What worked (best practices). What to do differently (mistakes and insights). Customer research. Product leadership. 6:36] What worked? [6:41]

User Testing 320

User Testing Research Software Feedback Software Reporting Tools 320

Product Innovation Educators

JUNE 12, 2023

Before joining Google, Neha worked as a Management Consultant at Essex Product Consulting, where she helped organizations build products. Outside of her day job, she has guided many PdMs in reaching their career goals, and consequently, has good insights about the skills they need. First, we go out and talk to customers.

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User Testing Customer Feedback Product Management Product Manager 253

Melissa Perri

JULY 23, 2024

Other companies that are well-versed in role definition usually need help in the Product Strategy and Product Operations department as they scale.The Product Strategy category is a frequently weak area - sometimes not due to the quality of the vision and strategy, but to the way it's deployed.

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Weak Development Team Product Research Research Software Feedback Software 250

Userpilot

NOVEMBER 21, 2022

What does the product launch manager do? Does your organization really need such a role if you already have a product manager ? The product launch manager coordinates the work of cross-functional teams and supports the product manager during product launches. What is a product launch manager?

Product launches 98

Product launches Product Research User Testing Research Software 98

Mind the Product

AUGUST 3, 2017

Early on, before product-market-fit, business strategy and product strategy are one-and-the-same & thus product vision needs to be owned by the founder. It takes a while to reach that fit to the point that you can optimize business and product strategy independently! User Insight.

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User Testing Data Visualization Product Management Product Manager 194

Userpilot

AUGUST 15, 2023

A product launch marketing plan is more than a simple press release announcing your product. It is the process that guides you to a successful product release. With several product launches occurring every day, you need something special to ensure your announcement doesn’t get lost in the noise.

Product launches 98

Product launches User Testing Feedback Software Research Software 98

The Product Guy

OCTOBER 4, 2019

Customers are dissatisfied with your current product and churn at a high rate. As product managers, these issues come to you ad-hoc. Sometimes an account manager emails you about a complaint that a major customer has and demands to know when the fix will release. Salespeople want something new to sell. Perfect for me!

Reporting Tools 239

Reporting Tools Research Software Feedback Software Analytic Tools 239

Mind the Product

OCTOBER 8, 2018

Bearing in mind the social taboos around menstruation in India in the late 1990s, Arunachalam’s work and products were met with intense resistance. However, his belief in his product vision drove him to solve a real problem experienced by thousands of women. Find a Problem Statement – Identify the Real User Need.

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Product Research User Testing Marketing Weak Development Team 183

Alchemer Mobile

OCTOBER 9, 2018

Customer experience strategies shouldn’t be created in a vacuum, but it’s hard to know how to create a CX strategy that exceeds customers’ expectations without first understanding them. We hosted a CX-focused panel at this year’s Customer Love Summit. Ashley Ettwein, Director of Product Marketing at ADT.

User Testing 150

User Testing Customer Feedback Customer Experience Feedback Software 150

Intercom, Inc.

MARCH 23, 2022

We’ve just wrapped up an incredible day of New at Intercom , our first global virtual launch event, where we discussed our vision for the future of customer engagement and unveiled some incredible new products. For over a decade, we’ve been making internet business personal with our customer communications platform.

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Customer Communications Events Data Visualization Customer Experience 220

Userpilot

OCTOBER 25, 2022

In the article, we’re looking at the responsibilities of strategic product managers and how they can use data effectively to shape product strategy and deliver delightful experiences to users! Product strategy defines who we are building for, what to build, and how to build it. Are you ready to dig in?

Product Research 98

Product Research User Testing Customer Feedback Research Software 98

Userpilot

SEPTEMBER 14, 2023

We also look at the levels of seniority among product managers as well as the skills they need to lead successful teams and build products that delight customers. TL;DR A product manager oversees the entire software product development cycle, from discovery to launch and beyond. Managing the product roadmap.

Research Software 105

Research Software Analytic Tools Feedback Software Product Research 105

Userpilot

NOVEMBER 19, 2022

Product service management is a marketing function whose objective is to keep track of customer and market need fluctuations and inform product development. In smaller companies, product service management responsibilities are covered by product managers. What is product service management? Want to see how?

Data Visualization 98

Data Visualization User Testing Research Software Feedback Software 98

Mind the Product

MAY 10, 2017

Here’s a scenario nearly everyone finds themselves in at some point in this line of work: You’re psyched about a new product or feature in the works. You’ve got requirements, design vision, and even a development timeline. You’ve got feedback from potential buyers and they love it. Of those, what % will convert to paying users?

Customer Feedback 194

Customer Feedback User Testing Data Visualization Feedback Software 194

Userpilot

APRIL 6, 2023

After all, you want your newly released software to be as good as it gets when it’s finally launched, right? Overengineered products are difficult to use, filled with bugs, and instead of improving your users’ lives, they make them unnecessarily complicated. But worry not! Book the demo! What is overengineering?

Feedback Software 105

Feedback Software Analytic Tools Research Software User Testing 105

Userpilot

AUGUST 29, 2023

In this article, we’re going to unpack what is product management , how it differs from traditional project management, the role it plays in building products that delight your users, and the skills a good product manager must demonstrate to succeed. Product teams are staffed with various skilled professionals.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

Sachin Rekhi

FEBRUARY 1, 2016

I wanted to share some of the best practices I learned along the way making my own transition from a product manager to a product leader. Shift your individual focus from design and execution to vision and strategy. Doing this right means a lot more than simply supporting your team. Create a strong system of accountability.

Systems Review 141

Systems Review Feedback Software Weak Development Team Technical Review 141

Userpilot

SEPTEMBER 14, 2023

Their responsibilities include product discovery, developing product vision, prioritization , roadmapping , analyzing product performance and its iterative development, and leading the product team. Product marketing sits between product development and the market.

Product Research 104

Product Research User Testing Research Software Feedback Software 104

ProductPlan

AUGUST 10, 2022

What is a Product Launch Manager? A product launch manager coordinates all efforts across the company related to releasing new products to the market. In the lead-up to a product launch, many teams—product management, sales, marketing, development, customer success, etc.—will

Product launches 59

Product launches User Testing Management Management 59

Product Innovation Educators

DECEMBER 30, 2019

Lessons for product managers from the story of The Everyday Innovator. This was an extra fun discussion to have because it gave me an opportunity to share some important insights from f2f interviews I have done but have not talked about much or ever on this podcast. Why Bob Tiffin of Tiffin Motorhomes focuses on customer service.

Leadership 200

Leadership Feedback Software Customer Feedback Customer Experience 200

Userpilot

JULY 9, 2023

If you’re a UX designer or product manager wondering how to deliver a better product in terms of usability and user experience, this is the article for you. Start improving user experience and usability with user research. Let’s get right to it!

User Testing 97

User Testing Customer Experience Product Research User Experience 97

Mind the Product

JUNE 10, 2019

Four years ago, the FT built a newsroom analytics tool to see how customers engaged with its news stories. Lantern became useful in just about every editorial conference at the FT: it detailed who the users were, their location in the world, what devices were they on, and so on. User Testing. Launching Lantern.

Customer Experience 153

Customer Experience Development Data Visualization User Testing 153

ProductPlan

NOVEMBER 15, 2022

Regardless of whether you’re building products for software, hardware, or services, product managers of every stripe are considered the driver of a product’s strategic development and the single source of truth for questions, requests, and feedback related to their products. The role of digital product managers.

Feedback Software 94

Feedback Software Analytic Tools Research Software User Testing 94

Mind the Product

SEPTEMBER 20, 2017

Be stubborn on the vision, but flexible on the details.”. Building a product is a lot like a combat mission. This is how product teams can align to purpose, explore uncertainty, and learn their way to achieving desired outcomes. A product wall. Purpose, Alignment, and Autonomy. “Be Jeff Bezos. Dr Jason Fox.

Agile 196

Agile Research Software Feedback Software Product Research 196

Lenny Rachitsky

AUGUST 11, 2024

After meetings, evaluate their effectiveness: Ask for feedback on whether the priming was sufficient and if the decision-making process was clear. Use this feedback to refine future meetings. For instance, if you struggle with big-vision thinking, partner with team members who excel in that area.

Analytic Tools 111

Analytic Tools Feedback Software Research Software User Testing 111

Userpilot

JULY 31, 2023

Product managers should primarily be focused on the product itself – the roadmap, vision, and execution – while product marketing managers ’ main area of focus should be on product positioning and the go-to-market strategy.

Product Marketing 98

Product Marketing Onboarding KPIs User Testing Marketing 98

UX Planet

JANUARY 4, 2024

As I reflect on my unique professional journey, I find myself at a juncture where the roles of Design Strategist and Product Manager converge, unveiling the potential for a powerful synergy. This newfound understanding of user needs revolutionized the design process.

Strategy 98

Strategy User Friction Product Management Product Manager 98

Userpilot

SEPTEMBER 29, 2023

While product development describes the process of creating the product itself (i.e. designing screens, writing code, running tests), product management is a broader concept that encompasses strategy , vision, and product-market fit. The next phase is to gather feedback on your MVP.

User Testing 105

User Testing Feedback Software Research Software Product Research 105

Userpilot

JANUARY 14, 2024

TL;DR A product manager leads the product management team and is responsible for overseeing all stages of the product development process. Typically, product managers are responsible for market and user research, product discovery , feature prioritization , and roadmapping. They earn around $156k per annum.

Data Visualization 105

Data Visualization Analytic Tools Research Software Feedback Software 105

Userpilot

OCTOBER 21, 2022

What product management best practices can help you build valuable and delightful products for your customers? Whether you’re an aspiring product manager or an already established product professional, our list will help you reflect on your processes and hopefully improve them. Check out our list!

Feedback Software 75

Feedback Software Analytic Tools Research Software User Testing 75

Userpilot

JULY 23, 2023

Whether you want to bring in more demand from marketing campaigns or retain customers through better in-app communication – the right marketing team is a must. With a proper marketing team, you can experience better conversion rates and greater demand for your product. It takes charge of product launches and initiatives too.

B2B 97

B2B Research Software Feedback Software Customer Experience 97

ProductPlan

NOVEMBER 9, 2022

Product launch timelines visually represent the project plan to successfully release new products. The goal of the timeline is to ensure a successful product launch that improves the brand image, expands the customer base, generates buzz, and ultimately leads to revenue growth. Select a launch date.

Product launches 52

Product launches User Testing Feedback Software Customer Experience 52

Userpilot

MAY 30, 2024

Keep reading to discover his invaluable insights about aligning PMs and PMMs for product success. TL;DR Aatir Abdul Rauf, VP of Marketing at vFairs, shares valuable insights on aligning product managers and product marketing managers. Product managers focus on building the right product.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Reporting Tools 103

Userpilot

MAY 5, 2022

Product managers lead interdisciplinary product teams to deliver products that bring value to customers. The product management process is a set of steps taking the project from the initial concept to the final product. Next, you define Technical Specifications and design product prototypes.

Product Research 98

Product Research User Testing Research Software Feedback Software 98

Userpilot

JANUARY 14, 2023

Successful SaaS products satisfy user needs and realize organizational business goals. Product success is necessary both for the product manager and for the organization to grow. To build successful products, make sure to align the product strategy with the product vision. Book the demo!

Feedback Software 98

Feedback Software Product Research Research Software User Testing 98