Customer Satisfaction Differentiation Marketing Software Improvement 
Intercom, Inc.
SEPTEMBER 21, 2022
Suddenly you could sell and market to millions of people, anywhere in the world. And with that explosion in addressable market came an explosion in customer service requests. Suddenly it became increasingly difficult to manage increasing volumes of customers and hang on to those personal relationships.
Mironov Consulting
MAY 2, 2019
3] For industrial hardware, we “know” in advance the key dimensions of product improvement. Implication : this puts a huge premium on rigorous user/market validation ahead of building potentially exciting features. Of course, this assumes a stable hardware market with few disruptions. But change creeps up on us.
Expert insights. Personalized for you.
118 
Let's personalize your content