UX Planet

MAY 1, 2025

Simple design changes, such as curating product options and reducing clutter, empower users and help them avoid feeling overwhelmed. By using minimalistic dashboards or progress trackers, such as Youre 70% toward your debt-free goal, we help reduce anxiety and keep users engaged. In fact, sometimes less really is more.

Banking

Reveal

JUNE 27, 2025

Reveal Embedded Analytics Your engineering team is shipping fast. Your roadmap is packed with features designed to meet rising customer expectations. But your enterprise BI setup? It slows down decision-making, breaks user flow, and limits how much value customers get from your product. Your UX is evolving.

Embedded Analytics

Userpilot

JUNE 20, 2025

Still, codeless customization options for in-app guidance features remain limited, with one user noting: Customization options through the interface are limited, but you can edit everything through the CSS if you need more flexibility. Product Fruits for user analytics Product Fruits has minimal analytics features.

Analytic Tools

Userpilot

JUNE 30, 2025

So you can build successful onboarding experiences that we know will increase user activation. 6 Ways to use videos in the customer onboarding process Here are our best practices on how to use customer onboarding videos to improve user satisfaction. Embed a video in modals with Userpilot.

Onboarding KPIs

Gainsight

AUGUST 5, 2025

For Chief Revenue Officers (CROs) and VPs of Revenue, leveraging Customer Success as a strategic revenue engine is no longer optional—it’s essential for long-term growth in 2025 and beyond. How CS Drives Expansion Customer Success has evolved far beyond its original mandate of reducing churn and ensuring customer satisfaction.

Analytic Tools

Userpilot

MAY 17, 2025

This strategy works best for meditation apps, fitness trackers, language learning apps, and news apps, or any product that serves different types of users with different goals. Instead of a static dashboard, users see a tailored path that feels relevant every time they open the app. Thats where micro-feedback comes in.

Feedback Software

UX Planet

FEBRUARY 6, 2025

When we encounter something positivesuch as receiving a personalized tip that helps us save money or seeing an attractive and interactive dashboard that tracks our financial healthwe get a small boost of dopamine. Map out the customer journey, identifying pain points and moments in which timely interventions could improve the experience.

Banking

Userpilot

APRIL 30, 2025

To show you how, Ill cover seven strategies that smooth out friction, enhance user engagement, and turn one-off app downloads into returning customers. Userpilot is a no-code digital adoption platform that unifies mobile and web engagement, analytics, and feedback. Avoid overwhelming users with too much text.

Analytic Tools

UX Planet

JUNE 30, 2025

We examine both quantitative gains — such as higher customer satisfaction scores, rising self-service usage and digital adoption rates — and qualitative developments, including more personalized services, smarter virtual assistants and greater accessibility in digital banking.

Data Visualization

Usersnap

NOVEMBER 18, 2024

Pop-Up Posts: Deliver updates directly to users as targeted pop-ups. Custom Button & Open Script: Embed the changelog on any website or app for a fully integrated experience. Menu Widget: Host the changelog alongside feedback and support channels, enhancing user accessibility. Pricing Paid plans start at $39/month 2.

Feedback Software

Userpilot

JUNE 10, 2025

Appsflyer reports that app churn rate hits 70% within the first 24 hours, and by day 30, that number climbs to over 90% for most apps. These are alarmingly high figures, especially when you consider that customer acquisition cost for mobile apps has been steadily increasing. Multiply the result by 100 to express it as a percentage.

Analytic Tools

Userpilot

NOVEMBER 28, 2024

Microsoft Clarity – Suitable for SMBs with no heavy analytics needs – 100% free. Userpilot is a product growth platform that helps companies increase adoption, user satisfaction, and product stickiness. It’s a great alternative to Google Analytics for teams looking to try session replays at no cost.

Analytic Tools

Userpilot

JUNE 12, 2025

In fact, 40% of customers report significant time savings when creating in-app campaigns for guiding users through new features. 20% of customers also saved time on feedback collection and user onboarding with Userpilot. Build tailored onboarding checklists with checklist analytics in Userpilot.

Data Visualization

Modus Create

APRIL 25, 2025

In fact, 80% of developers report being unhappy at work , with 1 in 3 saying they hate their jobs. Just as companies track customer satisfaction and engagement, organizations can quantify DevEx with frameworks designed to highlight areas for improvement. Throwing AI into a broken workflow wont magically make it efficient.

Feedback Software

Userpilot

JUNE 4, 2025

Start with user base research Researching your user base helps you understand who is using your app and why they are using it. I review my analytics dashboard to determine the number of daily active users (DAUs), weekly active users (WAUs), and monthly active users (MAUs) who use my app.

Analytic Tools

Alchemer Mobile

JUNE 27, 2025

Whether you’re measuring customer satisfaction, checking in with employees, or researching new markets, knowing how and when to use surveys can make all the difference. Whether it’s customers, employees, or partners, surveys capture perspectives you might not see in everyday operations.

Analytic Tools

Mind the Product

SEPTEMBER 25, 2017

Five years ago, including embedded analytics in an application was a powerful way for product teams to differentiate their applications, reduce customer churn, and charge more for their products. This growth demonstrates that both users and product teams are realising value from embedded analytics. But what works?

Embedded Analytics

Reveal

OCTOBER 25, 2023

Reveal Embedded Analytics The critical role of customer satisfaction in today’s hyper-competitive, data-centric world is unequivocal. It’s not merely an indicator of customer loyalty; it’s an indicator of your business’s trajectory. The result?

Data Visualization

Userpilot

JULY 20, 2023

If you’re here looking for a tool to implement customer self-service portals, chances are you’ve been struggling to build one by yourself. Thankfully, there’re simple solutions in the market that can help you create an efficient resource center, that integrates smoothly and is 100% self-service.

Embedded Analytics

Userpilot

FEBRUARY 25, 2024

Kano analysis is effective for the following reasons: It’s a user-centric framework that’s simple to execute. It boosts customer satisfaction by prioritizing features that align with customer needs. Kano model covers five feature categories: Basic features customers expect. Book a demo now to learn more.

Customer Satisfaction

Reveal

AUGUST 24, 2022

Reveal Embedded Analytics. Businesses of all industries and all sizes incorporate embedded analytics technologies and capabilities into their own software, SaaS platforms, Angular apps , or other apps because of the tremendous benefits that they get. Banking : Deliver great benefits to customers and employees alike.

Data Visualization

Userpilot

JULY 24, 2023

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it!

Embedded Analytics

Userpilot

NOVEMBER 29, 2022

Creating and distributing effective B2B customer satisfaction surveys is a vital step in understanding your customers and fostering mutually beneficial business relationships. Analyzing user sentiment can unlock valuable insights that improve customer satisfaction, and skyrocket retention.

Product Research

Reveal

AUGUST 15, 2022

Reveal Embedded Analytics. Logi Analytics is one of the first white-labeled/OEM embedded analytics providers for small-to-medium-sized businesses. But is Logi Analytics the right embedded analytics solution for your organization? Logi Analytics Overview. The Pros of Logi Analytics.

Embedded Analytics

Userpilot

AUGUST 22, 2024

According to Userpilot’s SaaS Product Success Metrics Benchmark report , Fintech and Insurance companies had the second-lowest activation and adoption rates of all industries. This is because the client onboarding process in financial services faces unique challenges. What self-service resources can you offer?

Reporting Tools

Userpilot

APRIL 21, 2024

By integrating customer support directly into your software app or website, you can: Boost user retention. Improve customer satisfaction. Resolve issues quicker and provide efficient customer service. Free up support staff to focus on more complex issues by also adding self-service resources.

Analytic Tools

Reveal

JULY 20, 2022

Reveal Embedded Analytics. Looking for an alternative to Sisense embedded analytics platform? Reveal has been rated as one of the highest performing embedded analytics solutions on the market based on customer satisfaction ratings. Non-technical users will definitely have a hard time getting up to speed.

Embedded Analytics

Reveal

JUNE 15, 2023

Reveal Embedded Analytics Reveal is an industry-leading embedded analytics solution that aims to provide ease of use for integrating powerful analytics capabilities into applications. Making Reveal accessible to all types of business users, regardless of their experience and expertise, has always been our priority.

Embedded Analytics

Userpilot

JULY 14, 2021

How do you build engaging customer satisfaction surveys that get you quality feedback from your users? And what exactly are the different types of customer satisfaction surveys and how should you use them? With a tool like Userpilot , you can build and respond to customer satisfaction surveys directly in-app.

Customer Satisfaction

Userpilot

JULY 6, 2023

TL;DR SurveyMonkey is a feedback software that can build multiple types of surveys including employee engagement, Net Promoter Score , customer satisfaction surveys , product testing, and event feedback. It lacks analytics features, customization options, and overall it might not be worth the price for some companies.

Data Visualization

Userpilot

FEBRUARY 26, 2024

Looking for an effective customer satisfaction tool and wondering if Userpilot is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your customer satisfaction needs. Let’s get started!

Data Visualization

Userpilot

JANUARY 16, 2024

Looking for an effective customer satisfaction tool and wondering if HelpHero is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your customer satisfaction needs. Let’s get started!

Customer Satisfaction

Userpilot

MARCH 31, 2023

Tracking the metrics helps you improve your onboarding process and retain more customers. So let’s see what these metrics are and how you can leverage user onboarding analytics to optimize them. TL;DR User onboarding is the process that users undergo to adopt your product or service.

Onboarding KPIs

Userpilot

JANUARY 16, 2024

Looking for an effective customer satisfaction tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your customer satisfaction needs. Let’s get started!

Data Visualization

Userpilot

JULY 31, 2023

User segmentation features allow you to personalize them for different user personas or cohorts. WalkMe supports analytics features such as Tracked Events, Session Streams, User Recordings, and AI Predictive Analysis to gain actionable insights into user in-app behavior. WalkMe analytics. WalkMe survey.

Data Visualization

Userpilot

JUNE 16, 2022

Are you making the most out of your customer experience analytics? The data you receive from CX analytics enables you to reduce customer churn, increase customer satisfaction and retention , and help you identify the areas for product improvements. This results in revenue growth and high user stickiness.

Data Visualization

Userpilot

FEBRUARY 13, 2024

Having a hard time choosing the perfect customer self-service software? This article covers: Key benefits of the self-service method. Important features to look out for in a self-support tool. Good customer self-service portals help to: Answer customer queries instantly.

Analytic Tools