Userpilot

MAY 1, 2024

Userpilot – best in-app customer engagement solution for web apps Userpilot is a product growth platform specializing in user onboarding and product analytics. The platform is geared towards mid-size SaaS companies and enterprise businesses. Automated customer service.

Analytic Tools 94

Analytic Tools Research Software Feedback Software Reporting Tools 94

Userpilot

APRIL 22, 2024

Miro uses an optimized pricing model that caters to different market segments Miro’s customer acquisition and PLG strategy involves using a freemium model and pricing structure that caters to the specific needs of different users. From small teams to large enterprises, Miro offers solutions that address their challenges.

Feedback Software 82

Feedback Software Product Research Customer Experience Strategy 82

Userpilot

FEBRUARY 13, 2024

Reduce the workload on customer support teams, allowing them to think of more ways to provide exceptional customer service. Empower users and increase customer satisfaction. Userpilot pricing Starter : From $249/month and includes features like user feedback, analytics, and engagement tools.

Analytic Tools 52

Analytic Tools Reporting Tools Feedback Software Embedded Analytics 52

Usersnap

FEBRUARY 14, 2023

In this article, we’ll share tips and advice all about SaaS go-to-market strategies , with questions to ask, things to consider, and data to research so you can start your commercial enterprise on the right footing. The marketing strategy for product-led growth is more inbound and you let the product speak for itself. Let’s dive in!

Research Software 52

Research Software Feedback Software User Testing Product launches 52

Userpilot

DECEMBER 19, 2022

Customer acquisition costs, retention /churn rates, net promoter scores, and monthly recurring revenue growth are the main KPIs you can use to measure your B2B marketing performance. Inbound marketing may be the most commonly covered approach but it won’t be a fit for every SaaS company. Narrow down your target audience.

B2B 98

B2B User Testing Research Software Analytic Tools 98

Intercom, Inc.

MARCH 28, 2022

By making chat their primary support channel, they’ve been able to increase agent productivity and engagement, resolve 1 in 5 inbound conversations automatically, and maintain a customer satisfaction score of 90%. Instead, we must recognize that happy, empowered employees are the key to happy, empowered customers.

Reporting Tools 228

Reporting Tools Data Visualization Customer Communications Research Software 228

Intercom, Inc.

NOVEMBER 30, 2021

The benefits of future-proofing your customer support tech stack for the new conversational support era are clear. But many support teams – especially those in the enterprise space – worry that “ripping and replacing” their tech stack will be costly: time-wise, cognitively, and financially. Modern customers are busy with a capital B.

Technical Review 249

Technical Review Feedback Software Analytic Tools Reporting Tools 249