Userpilot

DECEMBER 31, 2024

You see, although we work hard to make Userpilot the best product adoption tool on the market, we know it isnt the perfect fit for every business. You get something that truly works for you, and we get to connect with people who value what we offer and have the potential to become power users (and sources of sustainable revenue!).

Data Visualization 105

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Userpilot

MARCH 17, 2025

Looking for the best tools for interactive user guides for your company? There are plenty of solutions for interactive user guides on review sites, but they dont make the choice any easier. Users get access to help just when they need it. Therefore, the best tool for you will depend on your needs and budget.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

MARCH 4, 2025

Thats where real user monitoring tools come inthey provide real-time insights into how users engage with the app , helping you detect performance issues before they impact your bottom line. Conversion funnel tracking : Analyzes where users abandon processes like the onboarding flow. Weve done the research for you!

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

DevelopmentCorporate

JUNE 2, 2025

As companies mature, so does their understanding of how strategic research drives product innovation and customer satisfaction. Meanwhile, for enterprises with deeper pockets, investing over $500K annually in user research has become a competitive advantage particularly in fast-moving industries like fintech, SaaS, or e-commerce.

Data Visualization 52

Data Visualization User Testing Research Software Reporting Tools 52

Userpilot

JULY 17, 2025

Effective customer churn prediction relies on data. Your current method impacts how early you can intervene and prevent customers from leaving. Manual tracking in spreadsheets Using a dedicated analytics tool We aren’t actively tracking it When a user shows signs of churning, what’s your typical response?

User Testing 85

User Testing Data Visualization Customer Feedback Research Software 85

Userpilot

OCTOBER 31, 2024

The choice is tough because there’s no single tool that covers all use cases. What’s worse, you will find multiple tools in each category, making it incredibly difficult to pick the tool that satisfies your needs and offers the best value for money. Which product feedback software should you choose for your SaaS?

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

Usersnap

NOVEMBER 18, 2024

That’s when I realized we needed a changelog tool that fit our product’s rhythm and our users’ preferences. With the right tool, we could streamline updates, deliver them where users are already engaged, and highlight our latest and greatest features in style. Why Choose These Tools? Let’s dive in!

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Feedback Software User Testing Customer Feedback Product Research 52

Userpilot

APRIL 30, 2025

This way, you arent just annoying customers and being overly promotional. With Userpilot, you can send push notifications from the same platform as in-app onboarding flows, eliminating the complexity of extra tools, APIs, and workflows. Pro tip: Respect customers schedules. Customer effort score (CES) : To measure ease of use.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Customer Experience 97

Userpilot

JULY 12, 2025

Increasing new user activation Boosting feature adoption Improving trial-to-paid conversion How do you currently analyze in-app user behavior? The tools you use determine the depth of your behavioral segmentation capabilities. You have the goals, now get the tool that makes it easy. Basic analytics (e.g.,

Analytic Tools 72

Analytic Tools Data Visualization Feedback Software Research Software 72

Userpilot

JANUARY 15, 2025

Todays guide takes a deep dive into session replay for enterprise companies. Security challenges and what to look out for when choosing a session replay tool. A session replay is a reproduction of a users experience on your website or app. This allows you to see exactly how users behave in your application.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

MARCH 5, 2025

My shortlist of best customer analytics platforms Before we go into more depth, heres my list of the customer analytics tools and their best strengths: Userpilot – the best all-in-one platform for customer analytics. Mixpanel – the best cross-platform customer analytics software.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

APRIL 16, 2025

Here, we look at the best help desk software so you can choose the right fit and continue giving your customers the best experience. Help center software is an umbrella term for tools that help you quickly spot trends in user issues, keep documentation updated, and guide users in real-time.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

APRIL 24, 2025

Millions of companies, from the worlds largest enterprises to the most ambitious startups, use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. This role is pivotal in creating the most engaging creative tools for users, with a focus on drawing, playing, and the innovative use of generative AI.

Research Software 52

Research Software Analytic Tools Feedback Software Customer Communications 52

Userpilot

JULY 17, 2025

Then, and this part is smooth, if a user interacts with a specific feature like “Tables,” they get an email tailored to that exact feature with the subject line “Checking out Tables? ” I’m sure that makes users go, “How did they know?” Zapier’s email is sent after a user clicks on a specific feature.

Customer Experience 66

Customer Experience Customer Feedback User Testing Data Visualization 66

UX Planet

MARCH 29, 2025

Enhancing Brand Image: Theres a direct link between user satisfaction and brand perception. When customers appreciate the usability, design, and functionality of your product, they perceive your brand as robust and reliable. Use tools like surveys, interviews, and usability tests to gather insights directly from real users.

Feedback Software 64

Feedback Software UX Weak Development Team Research Software 64

Userpilot

JULY 22, 2025

Customer onboarding specialists face a tall order: help users reach value fast and guide them to build habits around the product’s key features. To make that happen, onboarding teams often have to stitch together a patchwork of tools. Customer data in Salesforce. And it’s not just the user experience that suffers.

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Onboarding KPIs Data Visualization Analytic Tools Feedback Software 100

Userpilot

DECEMBER 31, 2024

Hotjar has long been a go-to tool for understanding user behavior, but its not the only player in the game. In this post, well explore the top Hotjar alternatives redefining how teams collect user insights. In this post, well explore the top Hotjar alternatives redefining how teams collect user insights.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

MAY 27, 2025

Whatfix Mobile is a Digital Adoption Platform (DAP) specifically designed to enhance the experience for users of native Android and iOS apps. Smart tips and tooltips: You can trigger real-time contextual hints tied to user actions. Task lists and checklists: The tool presents guided checklists to nudge users through essential steps.

Technical Review 93

Technical Review Onboarding KPIs Analytic Tools Software Review 93

Userpilot

MAY 27, 2025

We covered everything from features to pricing, along with insights from real users. Youll also see where WalkMe performs best and when another tool might be a better fit for mobile app engagement. It helps app owners guide new users, promote feature adoption , and deliver employee training, all within the mobile app experience.

Software Review 76

Software Review Onboarding KPIs Data Visualization Technical Review 76

Userpilot

JUNE 20, 2025

Looking for a good user onboarding tool and wondering if Product Fruits is the best option for your SaaS company? Product Fruits is one of the most affordable user onboarding tools on the market, making it ideal for small startups with a budget under $200. Boost: $139 for 1,500 users, then $2189 for up to 2,000 MAUs.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MARCH 5, 2025

The right platform will equip you with the tools to interact effectively, gather valuable feedback, and build lasting customer relationships. How I chose the best customer engagement software My evaluation process combined thorough feature analysis , a careful review of user feedback, and insights from industry reports.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Userpilot

NOVEMBER 28, 2024

We’ve researched, tested, and curated a list of 10 top-rated session recording tools to help you unlock valuable user insights and build better digital experiences. Session replays are available across all plans for the first 5,000 sessions, but you can purchase more as add-ons if you’re on the Growth or Enterprise plan.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Reporting Tools 105

Userpilot

MARCH 30, 2025

Capture customer loyalty sentiment Pendo Mobile allows you to measure customer sentiment through Net Promoter Score (NPS) surveys. These surveys help track user loyalty by asking, How likely are you to recommend this product? However, this is the only user feedback tool it offers. You can only send NPS with Pendo.

Data Visualization 66

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Userpilot

JANUARY 29, 2025

Engagement metrics measure the depth and frequency of users interactions with your product. Customer health metrics such as NPS and CSAT scores can indicate user satisfaction or dissatisfaction. Business impact metrics connect user behavior to business outcomes. Enable Userpilot autocapture in the dashboard.

Data Visualization 52

Data Visualization User Testing Customer Feedback Analytic Tools 52

Userpilot

MAY 27, 2025

This team works on high-impact projects that aim to amplify our global user base and drive the long-term growth of our products through data analysis, value creation, and experimentation. We aim to make our innovative tools universally accessible, transcending geographic, economic, or platform barriers.

Analytic Tools 52

Analytic Tools Research Software Feedback Software User Testing 52

UX Planet

JUNE 30, 2025

We examine both quantitative gains — such as higher customer satisfaction scores, rising self-service usage and digital adoption rates — and qualitative developments, including more personalized services, smarter virtual assistants and greater accessibility in digital banking. 45%, while the UK was at 29% usage.

Data Visualization 72

Data Visualization Banking Reporting Tools Analytic Tools 72

Userpilot

NOVEMBER 29, 2024

Are you looking for a session replay tool but not sure if Fullstory is the right option for your SaaS? The tool’s pros and cons. It captures every click, scroll, mouse movement, or keystroke to help you understand user behavior, identify friction points , and improve UX. Strong collaboration tools for team-wide analysis.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Reveal

JUNE 27, 2025

Your roadmap is packed with features designed to meet rising customer expectations. But your enterprise BI setup? It’s often still stuck in a silo, delivered through disconnected tools, legacy portals, or time-consuming handoffs. Most enterprise business intelligence platforms were never designed for in-app use.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Userpilot

MARCH 27, 2025

While Appcues was one of the very first tools to emerge in the scene and a benchmark of innovation for a while, there are some areas that it hasnt quite kept up with. For example, Appcues has very limited survey features for collecting feedback from mobile users. Its suited for high-growth teams that need more advanced tools.

Data Visualization 66

Data Visualization Analytic Tools Feedback Software Customer Feedback 66

eG Innovations

MAY 22, 2025

Technology Diversity Microservices allow developers to use different programming languages, databases, and tools for each service based on what best suits the needs of that particular function. While this allows teams to choose the best tools for the job, it can introduce complexity in managing and monitoring the ecosystem.

Reporting Tools 52

Reporting Tools Agile Data Visualization Technical Review 52

Userpilot

APRIL 8, 2025

Here are 3 methods that help you collect data and bring that conversation to life: Use mobile surveys to gather customer feedback Mobile surveys are a quick way to measure customer satisfaction, gather real-time feedback, and boost engagement. How to collect customer feedback on mobile apps with Userpilot?

Customer Feedback 76

Customer Feedback User Testing Feedback Software Customer Experience 76

Alchemer Mobile

JUNE 27, 2025

Surveys are one of the most effective tools for collecting structured and unstructured feedback—and the right survey software makes it easier than ever to do so at scale. In this quick guide, we’ll tackle the most frequently asked questions about surveys and survey tools, so that you can turn feedback into action with confidence.

Analytic Tools 113

Analytic Tools Feedback Software Research Software Product Research 113

The Product Guy

APRIL 21, 2019

A customer-centric approach focuses on providing a positive customer experience to drive profit and gain competitive advantage. There is one key tool used by successful customer-centric businesses that most product managers disregard. Customer-centric companies make decisions that drive customer satisfaction.

Data Visualization 378

Data Visualization User Testing Customer Experience Product Research 378

The Product Coalition

MARCH 8, 2024

Explore digital transformation strategies for enterprises Have you wondered why digital transformation strategies are a necessity? While the previous section mentioned the importance of digital transformation, let’s dive deeper into the specific benefits enterprises can expect and showcase the urgency of embracing this change.

Enterprise 148

Enterprise Research Software Feedback Software Strategy 148

The Product Guy

JUNE 18, 2020

Usage: Behavior insights Customer give you feedback via: Usage data (use Google Analytics, Pendo, Mixpanel, etc) Public Forums & Social Media Surveys, interviews, conferences Public Tools 1Password- a Private Forum for customers (kb.1password.com) Customer Satisfaction. Here are some tools you might use: .

Product Research 412

Product Research Feedback Loop Feedback Software User Testing 412

Userpilot

JULY 10, 2024

TL;DR Customer experience software helps you analyze, manage, and improve all facets of your product to boost customer satisfaction. Every customer experience solution focuses on a different aspect of improving customer interactions. Here are the features you can use to boost customer loyalty.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Research Software 105

Userpilot

APRIL 17, 2024

Want to understand what customers think and how they behave in your product ? If so, you need to invest in the right customer insight tools. These tools are perfect for providing valuable customer insights to make product improvements and optimize your customer experience. Read on to learn more.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Reporting Tools 103