The Product HQ

JUNE 1, 2024

Interested in learning what the essential data product manager skills are? Data was becoming necessary for their product roadmap, executive-level decisions, and information on their paid marketing campaigns. As a result, the data product manager role is there to manage and use data purposefully.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Research Software 52

Product Innovation Educators

MAY 27, 2024

How product managers can master product design & development Watch on YouTube TLDR This article explores the crucial role of product design in product management, focusing on ideation and concept design tools. Brainwriting is a variation of NGT that involves individual writing and idea sharing.

Data Visualization 107

Data Visualization Product Research Research Software Customer Feedback 107

The Product Coalition

JANUARY 27, 2024

In the past decade, the field of product management has evolved, shedding much of its earlier ambiguity. The spectrum of roles in product management is broad, ranging from highly specialised to more generalist positions. In both cases, there should be a proper high-level product vision and a product roadmap.

Feedback Software 129

Feedback Software Analytic Tools Onboarding KPIs B2B 129

Userpilot

JANUARY 27, 2023

Evaluative research, on the other hand, tests how good your current product or feature is. It assesses customer satisfaction by looking at how well the solution addresses their problems and its usability. Why is conducting evaluation research important for product managers? ’ of user satisfaction or its lack.

User Testing 91

User Testing Product Research Research Software Feedback Software 91

Userpilot

OCTOBER 4, 2022

These UX KPIs consist of real user monitoring metrics that can help you discover multiple user errors, deliver a better customer experience to your users, get valuable insights, and make decisions regarding UX design. User experience (UX) involves all aspects of user interactions with your product.

Analytic Tools 98

Analytic Tools Research Software Feedback Software Data Visualization 98

Userpilot

APRIL 29, 2024

TL;DR SaaS design principles help create intuitive and easy-to-navigate apps that elevate user experience, minimize friction, and improve user satisfaction. There are different ways to improve your SaaS apps through design , including building your website and providing digestible information.

Feedback Software 85

Feedback Software Research Software Analytic Tools Customer Experience 85

Userpilot

JANUARY 20, 2024

How do you conduct root cause analysis in product management? We also explain why it’s important for product managers and share useful tips. Collecting data about the problem’s nature and its extent is key to making informed decisions. What is root cause analysis in product management?

Feedback Software 103

Feedback Software Analytic Tools Research Software User Testing 103

The Product Coalition

JANUARY 25, 2024

We’d like to thank Tremis Skeete, Executive Editor of Product Coalition for his valuable contributions in the research, development and writing of this article. We also thank Product Coalition founder Jay Stansell, who has provided a collaborative product management education environment.

Artificial Inteligence 135

Artificial Inteligence Reporting Tools Feedback Software Research Software 135

The Product Coalition

JUNE 28, 2022

Market research is the process of gathering information about your business's buyer personas, target audiences and customers. Market research also helps to provide a deeper understanding of the varying market factors, such as the nature of the market, the problems of the users, and the value of what you are building.

User Testing 114

User Testing Market Research Product Research Research Software 114

Userpilot

OCTOBER 6, 2022

What is data product management? How is it different from product management ? Data product management is the discipline of collecting and analyzing data to develop and improve products. Data products are built around advanced data processing, AI, and machine learning. Why is it important?

Data Visualization 89

Data Visualization Customer Feedback Analytic Tools User Testing 89

The Product Coalition

APRIL 17, 2023

Collecting and making sense of customer feedback is a primary responsibility of product teams. Collecting product feedback is one of the main tasks of Product Managers. Twitter and other social media platforms can be important sources of customer feedback. How can PMs collect that feedback?

User Testing 127

User Testing Customer Feedback Feedback Software Analytic Tools 127

The Product Coalition

AUGUST 31, 2022

This is the first of several product management articles I will be writing until I successfully break into product management. This is for my fellow future entry-level product managers and other people looking to go into product management. As a product manager, data has to be your best friend.

Analytic Tools 107

Analytic Tools Data Visualization Certifications Product Management 107

Userpilot

JANUARY 14, 2023

What is product success? What can product managers do to improve their chances of building successful products? How can they measure that their product is on a path to success? Successful SaaS products satisfy user needs and realize organizational business goals. Continuous Product Discovery.

Feedback Software 89

Feedback Software Research Software Product Research User Testing 89

Userpilot

JUNE 14, 2023

Product feedback surveys help you understand user needs , identify improvement opportunities, and improve customer satisfaction. The best product feedback survey templates include the following: Likert scale customer product experience survey to assess various aspects of the product experience using a rating scale.

Product Research 88

Product Research Feedback Software User Testing Customer Feedback 88

Alchemer Mobile

OCTOBER 31, 2023

Now you can listen to more events from the systems your business runs on so you can collect feedback in context of your customer’s experience. Once feedback is collected, the follow-on steps within the workflow will ensure that action is taken, somebody has responded to the feedback, and the right people are involved and informed.

Feedback Software 130

Feedback Software Systems Review Customer Satisfaction User Testing 130

Ronke PM

APRIL 11, 2024

The secret recipe for creating compelling and impactful products lies in their deep-rooted commitment to putting their customers at the center of their decisions. This customer-obsessed approach involves seeking and valuing customer feedback shared across the organization to inform solutions to problems.

User Testing 52

User Testing Customer Feedback Feedback Software Customer Experience 52

The Product Coalition

APRIL 2, 2022

Every time I navigate the ocean of Product Management frameworks, we are not tackling one essential part of our role: People and Ourselves. There is a framework for almost every stage of our Product development lifecycle, but one of the only transversal things is that we need people to make things happen.

Product Management 153

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The Product HQ

APRIL 20, 2024

Becoming a product manager is a frustrating chicken-and-egg problem. Companies like to hire people with prior product management experience and it’s hard to get prior experience as successful product managers without first becoming a product manager. Otherwise, skip ahead.

Customer Experience 52

Customer Experience Product Management Product Manager Research Software 52

Userpilot

DECEMBER 12, 2023

It also helps the UX team keep other stakeholders informed about their goals and initiatives. By prioritizing the UX team’s effort to address the most acute user problems, a UX roadmap has a significant impact on improving satisfaction and loyalty. Want to see how Userpilot can help you make informed UX roadmap decisions?

Roadmap 88

Roadmap Customer Experience UX Product Research 88

Alchemer Mobile

NOVEMBER 28, 2023

Listen to events from CRM, marketing, HRIS, and project management software systems so you can collect feedback in context of your customer’s experience. Keep stakeholders informed about candidate feedback without having to log into another system, by setting up notifications to send via email or Slack.

Reporting Tools 130

Reporting Tools Feedback Software Customer Satisfaction User Testing 130

Userpilot

MARCH 19, 2024

TL;DR User experience optimization means understanding how users engage with your product to make their experience more enjoyable. Constant UX optimization is important because it improves user satisfaction , improves user engagement metrics, and drives customer loyalty.

Customer Experience 88

Customer Experience User Testing Research Software Feedback Software 88

Lenny Rachitsky

JUNE 4, 2024

Marty’s conversation with Lenny went deep on the future of product management, feature teams versus empowered teams, and the degree to which product managers have agency to transform their cultures. I believe that PMs on feature teams are also real product managers.

Product Research 55

Product Research Product Management Product Manager Customer Experience 55

The Product Coalition

OCTOBER 30, 2023

Yet, for many product managers, simplicity is challenging to achieve. Unlike featured-based roadmaps, which focus on the delivery and output of capabilities, outcomes-oriented roadmaps prioritize desired outcomes or results — a key element of product strategy. Often, product managers skip this step in favor of speed.

Roadmap 115

Roadmap Feedback Software Onboarding KPIs User Testing 115

Userpilot

MAY 1, 2024

Improve customer acquisition with positive word-of-mouth. The product management team is primarily responsible for owning the product experience but is supported by the engineering, marketing, and customer success departments. These goals should be directly linked to user satisfaction and business outcomes.

Customer Experience 89

Customer Experience Feedback Software Analytic Tools Product Research 89

Userpilot

APRIL 30, 2024

TL;DR Product experience management (PxM) is a discipline that focuses on leveraging product data to deliver superior product experiences —making them personalized, engaging, and centered around customer needs. PxM focuses on user experiences, improving engagement and retention through personalized interactions.

Customer Experience 85

Customer Experience Feedback Software Analytic Tools Onboarding KPIs 85

Userpilot

SEPTEMBER 28, 2022

Are you tracking product management metrics to evaluate your product and monitor its progress? SaaS products are becoming increasingly data-driven which makes it critical to evaluate product growth using the right metrics. Here are the 3 best tools to improve product management metrics.

Onboarding KPIs 71

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 71

Userpilot

JUNE 9, 2022

Why is it important in the product management process? What role does the product manager play in it? Backlog grooming, aka backlog refinement, is a process of keeping the backlog up-to-date, relevant, and manageable. Backlog refinement improves Sprint planning productivity and improves work velocity.

Customer Feedback 52

Customer Feedback User Testing Customer Experience Customer Satisfaction 52

Usersnap

APRIL 29, 2023

Product managers have a lot of ground to cover. From staying on top of market trends, user needs, customer feedback , and industry insights to managing their resources, and planning what’s ahead for their product. With the release of ChatGPT, it seems like a digital assistant has arrived.

ChatGPT 105

ChatGPT Artificial Inteligence Feedback Software Reporting Tools 105

Userpilot

APRIL 3, 2024

Companies like Userpilot, Slack, Figma, Miro, and Calendly showcase successful PLG strategies by focusing on in-app engagement, seamless design, collaboration, and user-friendly solutions, driving growth and customer satisfaction. Book a demo now to see how Userpilot can help with product-led growth. User persona example.

Analytic Tools 82

Analytic Tools Feedback Software Customer Experience Onboarding KPIs 82

Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

ChatGPT 86

ChatGPT Data Visualization Onboarding KPIs Research Software 86

The Product Coalition

JANUARY 11, 2023

Design skills can be valuable for Product Managers (PMs) to allow them to understand, communicate with the design team, and effectively contribute to the design process. Photo by Balázs Kétyi on Unsplash I have been scrutinizing and reflecting for a long time, on what a product manager should do and need.

Feedback Software 104

Feedback Software Research Software User Testing Technical Review 104

Ronke PM

MAY 26, 2023

QBR get-togethers are frequently led by Sales, Relationship Managers, or Customer Success Managers. They are invaluable and instrumental in these teams' selling, cross-selling, customer satisfaction, and retention responsibilities. This is why product leaders and their leaders must participate in these sessions.

Customer Feedback 52

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Userpilot

OCTOBER 15, 2023

To inspire you, this article includes a few use cases for trend analysis that you can utilize, such as comparing active users’ trends with trial users, gauging product adoption and usage trends, and understanding what drives customer satisfaction. What is trend analysis? Trend report generated with Userpilot.

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Reporting Tools 88

Gainsight

DECEMBER 7, 2020

What are all the steps you need to take to ensure a delightful customer experience? While most Product Managers focus on what to launch and when , Project Managers are brought in to work side by side with Product Managers to help them determine how they will bring products and features to life.

Research Software 59

Research Software Data Visualization Customer Satisfaction Customer Experience 59

Userpilot

AUGUST 29, 2023

Product management is equal parts art and science – and it’s vital to the success of your SaaS. TL;DR Product management describes the continual process of overseeing the development of a product across its entire lifecycle. Product teams are staffed with various skilled professionals.

Data Visualization 90

Data Visualization Analytic Tools Feedback Software Research Software 90

The Product HQ

APRIL 20, 2024

Looking to become a B2B Product Manager? This career guide offers a detailed overview of the best B2B product management training options. It also describes valuable skills you need to learn and career paths within product management, among other things. Well, you’re in the right place.

B2B 52

B2B User Testing Research Software Analytic Tools 52

Userpilot

MAY 18, 2022

Businesses use Pendo Feedback to collect and prioritize product requests. Pendo Feedback focuses on feature requests, while Pendo Polls are microsurveys triggered during product tours. You can’t measure user satisfaction with Pendo Feedback. The Pendo Feedback module isn’t available for free users. polar questions.

Feedback Software 92

Feedback Software User Testing Customer Feedback Analytic Tools 92