UX Planet

MAY 25, 2025

If youre an eCommerce marketer or owner, you already know the basics: attract, engage, convert, and (hopefully) nurture. By applying user-centric design principles and continuously optimizing the user journey with tools like heatmaps and session recordings, you ensure a smooth transition from awareness toaction. Sound familiar?

Data Visualization 98

Data Visualization Analytic Tools UX Feedback Software 98

UX Planet

DECEMBER 6, 2024

Rapid prototyping and building user journeys is one area where AI shines, enabling teams to quickly create, test, and iterate on design concepts. This fast-paced testing accelerates design cycles and helps refine products in lesstime. This partnership boosts efficiency and ensures that designs remain user-focused and innovative.

Feedback Software 89

Feedback Software Research Software Analytic Tools Data Visualization 89

People-First Product Leadership

NOVEMBER 19, 2024

Existing users: Retention, New account growth (free to paid), Increased adoption + engagement of revenue-generating features, Improved customer satisfaction via net promoter score, Activation of newly launched “a-ha” capabilities. Technology and customer needs are never static. Or hearsay?

Product Research 52

Product Research User Testing Customer Feedback Customer Experience 52

Usersnap

FEBRUARY 24, 2025

Engaging in a well-structured product discovery process enables teams to move beyond assumptions and build solutions that drive true user satisfaction. By prioritizing a thorough product discovery process, product managers can create tools that resonate with users, address challenges, and meet market demands.

Product Research 52

Product Research User Testing Customer Feedback Customer Experience 52

UX Planet

APRIL 17, 2025

This article is your roadmap to understanding how these two concepts dont just coexist but thrive together, amplifying both user satisfaction and your bottomline. On the flip side, a seamless UX can significantly boost customer satisfaction and retention rates. Well, consider them the dynamic duo of digital marketing.

UX 105

UX Customer Experience User Testing Customer Feedback 105

Sequent Learning

OCTOBER 29, 2024

Achieving and Scaling Product-Market Fit: A Guide for Product Managers in Mid-to-Large Tech Companies Introduction As product managers in mid-to-large technology companies, you’re no stranger to the challenges of maintaining and scaling product-market fit (PMF).

User Testing 40

User Testing Technical Review Feedback Software Product Marketing 40

Userpilot

DECEMBER 31, 2024

You see, although we work hard to make Userpilot the best product adoption tool on the market, we know it isnt the perfect fit for every business. You get something that truly works for you, and we get to connect with people who value what we offer and have the potential to become power users (and sources of sustainable revenue!).

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

JULY 17, 2025

What is your biggest lifecycle marketing challenge right now? Understanding your main goal helps in finding the right lifecycle email marketing examples and strategies. Whether you need to improve onboarding, boost feature adoption, or find better lifecycle email marketing examples, the key is contextual, in-app guidance.

Onboarding KPIs 93

Onboarding KPIs Data Visualization User Testing Marketing 93

BrainMates

OCTOBER 20, 2024

The Customer Service Gap Model By ADRIENNE TAN In competitive markets, delivering superior customer value is a top priority. It’s not just about creating a great product—it’s about ensuring the entire customer journey, from initial interaction to post-purchase support, exceeds expectations.

Data Visualization 52

Data Visualization User Testing Customer Feedback Customer Experience 52

DevelopmentCorporate

JUNE 2, 2025

Younger or smaller companies particularly those without formal research teams often fall in the lowest budget category, investing only enough to conduct limited testing or outsource one-off studies. As companies mature, so does their understanding of how strategic research drives product innovation and customer satisfaction.

Data Visualization 52

Data Visualization User Testing Research Software Reporting Tools 52

Userpilot

OCTOBER 31, 2024

Different types of product feedback software When we say “product feedback tool,” we may mean various types of software: Survey tools : Tools designed to create and distribute surveys, collect feedback , and analyze responses to understand customer opinions and needs. Best for : In-app surveys and user behavior analytics.

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

Userpilot

OCTOBER 19, 2024

Beta release notes : These notes preview upcoming features still in testing, inviting feedback from early adopters. Sunsetted features : Focused on features or services being retired, these notes inform users about timelines and provide alternatives. They are common in software releases.

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Customer Experience 105

Sequent Learning

OCTOBER 29, 2024

These decisions, while challenging, help align product offerings with market needs, company goals, and efficient resource allocation. However, strategic discontinuation can free up resources for innovation, align the product portfolio with market needs, and strengthen overall business focus.

Feedback Software 52

Feedback Software Weak Development Team Technical Review User Testing 52

UX Planet

OCTOBER 24, 2024

Value Proposition Canvas Value Proposition Canvas focuses specifically on the customer segments and value propositions to ensure product-market fit. It complements the BMC by providing a deeper dive into customer needs and how a company’s products address those needs. The goal is to match the Customer Profile with the Value Map.

User Testing 105

User Testing Product Research Data Visualization Research Software 105

People-First Product Leadership

NOVEMBER 5, 2024

Picture this: A room full of product leaders huddled around market data like detectives at a crime scene, learning to spot the subtle clues that spell opportunity. I showed how to: Read market signals like a pro Transform gut feelings into confident choices Turn decisions into measurable wins Why? The secret?

Product Research 52

Product Research User Testing Data Visualization Customer Experience 52

UX Planet

APRIL 19, 2025

How New Heuristics Are Reshaping the Creative Process Between Humans andMachines Image generated byChatGPT When the wave of generative AI tools began flooding the market, I must confess my reaction was mixed: a sense of fascination for the possibilities and concern for the ethical challenges looming on the horizon.

Generative AI 95

Generative AI Research Software Data Visualization Analytic Tools 95

Userpilot

JULY 12, 2025

We use behavioral analytics to map out the customer journey so that we can tailor onboarding flows, marketing efforts, and engagement campaigns to each segment. We want to: Understand our users’ specific needs and desires. Smooth friction points in the customer journey. Make our product fit those needs.

Analytic Tools 72

Analytic Tools Data Visualization Feedback Software Research Software 72

Userpilot

JULY 17, 2025

However, it’s one of the clearest signals that your product, messaging, or engagement isn’t delivering sufficient value or meeting customer satisfaction. From my seat in Customer Success, I see churn less as a number and more as a story about our customer relationships: Where did we lose their trust?

User Testing 85

User Testing Data Visualization Customer Feedback Research Software 85

BrainMates

JULY 9, 2025

Where you have uncertainty, label it honestly and show how you will test and learn responsibly. Close the loop by sharing back how their insights translated into action, using clear metrics to show impact on customer satisfaction. Markets shift, teams change, competitors react. It is a habit.

Data Visualization 45

Data Visualization Product Research Reporting Tools Strategy 45

UX Planet

JUNE 1, 2025

b) A/B Testing on Landing Pages: Systematic testing combined with quick interviews with non-converting users helps refine the value proposition before significant investments in paid media. According to VWO, companies conducting regular A/B tests see an average 49% increase in conversions VWO,2023.

User Testing 59

User Testing Product Research Research Software Data Visualization 59

UX Planet

MARCH 29, 2025

Synchronization with Corporate Aims : Your designs should not only serve users but also align with organizational priorities, such as driving revenuegrowth. Data-Informed Choices : Rely on user studies, market evaluations, and feedback to inform your strategy. Learn about their challenges, preferences, and pain points.

Feedback Software 66

Feedback Software UX Weak Development Team Research Software 66

Userpilot

MARCH 9, 2025

The long answer: once you know what your customers want, you reduce the risk of product failure. Instead, you can build products with a better product-market fit that address all user demands and improve customer satisfaction. For example, 71% of customers now expect far more personalization than before.

Research Software 83

Research Software User Testing Analytic Tools Feedback Software 83

Userpilot

APRIL 24, 2025

Your decisions will be backed by data-driven insights, leveraging A/B testing and user research to optimize the engagement loops and retention strategies that keep users inspired and returning again and again. Requirements 5+ years of product or program management, marketing, business development, or technology experience.

Research Software 52

Research Software Analytic Tools Feedback Software Customer Communications 52

Centercode

JUNE 11, 2025

AI-driven user testing, video insights, plus seamless app distribution and expert resources— discover Centercode 10x. Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Download it now What's Delta Testing?

User Testing 52

User Testing Customer Feedback Data Visualization Feedback Software 52

Userpilot

JULY 14, 2025

What should a good omnichannel customer engagement A product marketer ’s number one goal is to create a cohesive communication strategy that powers the whole customer lifecycle. It should guide users across all the touchpoints, leading to activation and supporting retention with solid onboarding and conversational nudges.

Analytic Tools 104

Analytic Tools Feedback Software Data Visualization User Testing 104

Userpilot

MARCH 21, 2025

UI/UX Optimization Navigation Clarity & Intuitiveness Can users easily find what they need? Conduct user testing. Test thoroughly on various devices and emulators/simulators. Use semantic HTML, provide text alternatives for images, ensure sufficient contrast, and test with assistive technologies.

Analytic Tools 59

Analytic Tools Feedback Software Research Software Data Visualization 59

Modus Create

JULY 8, 2025

At its core, however, AI-assisted development means augmenting traditional coding workflows with AI-powered tools that automate routine tasks, speed up prototyping, and improve testing. Accelerated innovation: AI enhances idea validation and rapid prototyping, enabling teams to test and iterate faster.

Feedback Software 40

Feedback Software Software Review Customer Experience Development 40

Userpilot

MARCH 5, 2025

Features and functionality: Does the platform offer core engagement features, such as in-app flows, engagement tracking , and customer support? Integrations with other tools: Does it integrate with CRM, marketing automation, and other essential business applications? Customer support with Intercom. Criterion Does It Deliver?

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Userpilot

MAY 30, 2025

These metrics make teams feel good about performance without revealing any insights on what users could do next. Some common vanity metrics include app downloads, page views, and social media followers, depending on your mobile marketing strategy and business model. Test for interconnection. Confidence?

Analytic Tools 104

Analytic Tools Data Visualization Feedback Software Product Research 104

UX Planet

FEBRUARY 5, 2025

How Rumi Cosmetiques Boosted User Experience and Conversion Rates in eCommerce: A Case Study for Marketers andManagers Discover how Rumi Cosmetiques achieved a 75% increase in cart adds and doubled conversion rates by enhancing user experience and conversion rate in eCommerce. This first appeared on HelloKlar.co

Customer Experience 97

Customer Experience User Testing User Experience Data Visualization 97

UX Planet

JANUARY 10, 2025

Personalization: AI tailors products to individual preferences, enhancing user satisfaction. Test withUsers : Use ChatGPT to generate survey questions like: Draft 5 questions for app usability testing. Leverage Dovetail to analyze user feedback and uncover patterns. to create a functional prototype.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Modus Create

FEBRUARY 12, 2025

QA and testing will shift from reactive to predictive AI is transforming QA and testing, shifting it from a reactive process to a predictive, proactive process. Machine learning models can now detect many potential failures before they arise , minimizing defects and accelerating time-to-market.

Analytic Tools 40

Analytic Tools Weak Development Team Data Visualization Technical Review 40

Userpilot

DECEMBER 31, 2024

out of 5 stars Pricing: Growth plan at $799/month Supported devices: Web for the time being and mobile coming in 2025 Userpilot is a product growth platform that helps companies increase adoption, user satisfaction, and retention. Hotjar vs Userpilot Both Hotjar and Userpilot come with juicy analytics and user feedback features.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

APRIL 16, 2025

Resource centers (in-app): are embedded in your product to deliver contextual help when users need it. It typically includes features like interactive walkthroughs that help UX designers and marketing teams improve customer satisfaction, drive feature adoption, and reduce time spent on routine customer requests.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

UX Planet

FEBRUARY 6, 2025

When applied to product design and marketing, this understanding helps designers build experiences that spark motivation, curiosity, and emotional gratification. Below is a universal Dopamine Design framework-adaptable to digital products, physical environments, branding, marketing campaigns and more.

Banking 80

Banking Data Visualization Customer Experience Feedback Software 80

Userpilot

JUNE 20, 2025

Product Fruits is one of the most affordable user onboarding tools on the market, making it ideal for small startups with a budget under $200. Product Fruits for user onboarding Originally limited to just the basic onboarding features, Product Fruits now allows users to create interactive onboarding flows.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

NOVEMBER 28, 2024

We’ve researched, tested, and curated a list of 10 top-rated session recording tools to help you unlock valuable user insights and build better digital experiences. Best session replay software shortlist Userpilot – Best for product and marketing teams – Price starts at $249/month (free trial available).

Analytic Tools 105

Analytic Tools Research Software Feedback Software Reporting Tools 105