article thumbnail

Kano Model: What It Is & How to Use It to Increase Customer Satisfaction

Userpilot

Kano analysis is effective for the following reasons: It’s a user-centric framework that’s simple to execute. It helps prioritize feature development when working with tight deadlines and limited resources. It boosts customer satisfaction by prioritizing features that align with customer needs.

article thumbnail

Navigating Challenges in Product-Led vs. Sales-Led Strategies for B2B SaaS Product Management

The Product Coalition

In the past decade, the field of product management has evolved, shedding much of its earlier ambiguity. The spectrum of roles in product management is broad, ranging from highly specialised to more generalist positions. In both cases, there should be a proper high-level product vision and a product roadmap.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

13 Types of Customer Feedback: How to Collect Valuable Feedback As a Product Manager

Userpilot

If you’re wondering what different types of customer feedback are and how to collect them, you’re in the right place! In this article, we look at 13 different ways to collect feedback that product managers can leverage to gain a deep understanding of customer needs and make informed product decisions.

article thumbnail

Product Manager vs. Project Manager: How Do They Differ and Work Together?

Userpilot

The eternal debate: product manager vs. project manager. In this article, we’re going to unpack the day-to-day activities of a product and project manager, describe the key areas of overlap and differences between these distinct roles, and, most importantly, cover how they can work together effectively.

article thumbnail

Evaluative Research Design Examples, Methods, And Questions For Product Managers

Userpilot

Evaluative research, on the other hand, tests how good your current product or feature is. It assesses customer satisfaction by looking at how well the solution addresses their problems and its usability. Why is conducting evaluation research important for product managers? ’ of user satisfaction or its lack.

article thumbnail

How to Perform A Product Feature Analysis

Userpilot

Product feature analysis is a powerful tool in the SaaS product manager’s arsenal. We cover: Types of product features. TL;DR Product feature analysis involves evaluating product features to understand their impact on user satisfaction and market performance. Improve product road mapping.

article thumbnail

Root Cause Analysis in Product Management: A Step-By-Step Guide

Userpilot

How do you conduct root cause analysis in product management? We also explain why it’s important for product managers and share useful tips. What is root cause analysis in product management? Dealing with root causes instead of symptoms helps organizations to save time and resources in the long run.