Userpilot

DECEMBER 6, 2021

Is your customer success platform up to scratch for 2022? SaaS is evolving and users today expect more value, more quickly, with less effort than ever before. If your customer engagement levels are not where they need to be, maybe it’s time to look at the customer success software you’re using again?

Analytic Tools 91

Analytic Tools Feedback Software Reporting Tools Data Visualization 91

Userpilot

MAY 20, 2024

Let’s explore the customer sentiment score, how to measure it with user feedback , and what strategies you can execute to elevate the customer experience. Higher scores indicate more positive customer feelings and benchmarks differing across sectors (in SaaS being 40). You’ll need a platform to do this.

Data Visualization 89

Data Visualization Feedback Software Customer Feedback Customer Experience 89

Userpilot

MAY 23, 2024

To successfully compete in saturated SaaS niches, having a robust product isn't enough. Excellent customer experience can differentiate you from competitors and enhance customer satisfaction , loyalty, retention, and advocacy. Collect customer feedback regularly through in-app surveys to track sentiment and identify unmet needs.

Customer Experience 52

Customer Experience Analytic Tools Feedback Software Customer Satisfaction 52

Userpilot

SEPTEMBER 10, 2022

What’s product differentiation? What differentiation strategies can a product manager use to make the product stand out in a saturated market? Product differentiation is about highlighting the features of your product that make it stand out on the market. Mixed differentiation uses both objective and subjective criteria.

Differentiation 93

Differentiation Feedback Software Research Software User Testing 93

Userpilot

APRIL 15, 2024

In-app support strategies to eliminate them. Tools that help identify customer pain points: NPS surveys with open-ended questions. Collect passive customer feedback to improve the in-app experience and more. Analyze customer data and improve in-app communication with interactive guides. Book a demo now.

User Friction 95

User Friction Customer Communications Analytic Tools Feedback Software 95

Userpilot

OCTOBER 27, 2022

Looking for the best customer feedback tool for your SaaS company? There are plenty of solutions for customer feedback on review sites, but they don’t make the choice any easier. Customer feedback is any information provided by customers about their experience with a product or service. GET A DEMO.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Research Software 52

Userpilot

APRIL 7, 2024

SaaS product management is about understanding user pain points, crafting features that solve real problems, and constantly improving the user experience. The approach to managing SaaS products is entirely different from traditional on-premise software. Build in-app flows to help users discover features. User empathy.

Feedback Software 40

Feedback Software Research Software Analytic Tools Data Visualization 40

Userpilot

OCTOBER 25, 2022

Looking for the best customer engagement tool for your SaaS company? There are plenty of solutions of customer engagement on review sites, but they don’t make the choice any easier. Instead, we decided to focus on customer engagement tools for in-app engagements in SaaS products. . Let’s dive in!

Analytic Tools 84

Analytic Tools Feedback Software Data Visualization Reporting Tools 84

Userpilot

MAY 16, 2023

For example, for a cloud storage platform, this is storage space. Userpilot is a product adoption platform that allows you to track product usage, segment your uses and collect feedback in-app. If you want to see how to use Userpilot to find your value metrics, book the demo!

Feedback Software 93

Feedback Software Analytic Tools Onboarding KPIs User Testing 93

Userpilot

FEBRUARY 28, 2024

Pendo Engage is an in-app guidance and feedback collection tool to help you track key metrics or usage data. If you decide that Pendo Engage isn’t the right fit for your needs then, we suggest you try an alternative – get a free Userpilot demo to see if our platform would be a better match! Source: Pendo.

Data Visualization 95

Data Visualization Onboarding KPIs Analytic Tools Feedback Software 95

Userpilot

MARCH 27, 2023

We finish with an overview of product analytics tools that your team can benefit from. TL;DR Product analytics is the process of collecting and analyzing usage data to get an objective and unbiased picture of user behavior in-app. Book the demo! Let’s get right to it. Want to check it out? What is product analytics?

Analytic Tools 96

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 96

Userpilot

MARCH 27, 2024

We go over 6 secondary navigation examples from other SaaS businesses: Userpilot’s combined secondary navigation blends seamlessly within the primary menu for contextual access. Implementing in-app guidance for new or less visible secondary navigation to direct users to secondary features. NYT’s page navigation.

Feedback Software 96

Feedback Software Research Software Data Visualization Product Research 96

Userpilot

MAY 8, 2024

Implement customer feedback promptly and keep customers in the loop. Anticipate future customer needs and work proactively to find solutions. Userpilot is a product growth platform with feedback, analytics, and engagement features. Book the demo to see how to use it to better satisfy customer needs.

Data Visualization 93

Data Visualization User Testing Customer Feedback Analytic Tools 93

Userpilot

DECEMBER 12, 2022

A customer engagement dashboard is invaluable for interpreting customer data and making the right business decisions. Read on to learn how to choose the right engagement metrics for your dashboard and how to build one code-free. Choose no-code engagement tools instead. What is a customer engagement dashboard?

Data Visualization 87

Data Visualization Onboarding KPIs Dashboard User Testing 87

Userpilot

AUGUST 31, 2023

Heap and Google Analytics are popular product analytics tools that help businesses pursue product growth with data-driven insights. In this article, we’ll go through the main differences between both tools to help you understand which one is better for you. What is Heap? What is Google Analytics?

Data Visualization 85

Data Visualization Analytic Tools Feedback Software Reporting Tools 85

Userpilot

JULY 20, 2023

If you’re here looking for a tool to implement customer self-service portals, chances are you’ve been struggling to build one by yourself. Thankfully, there’re simple solutions in the market that can help you create an efficient resource center, that integrates smoothly and is 100% self-service. What is a customer self-service portal?

Embedded Analytics 93

Embedded Analytics Reporting Tools Data Visualization Analytic Tools 93

Userpilot

MAY 20, 2021

Collecting product feedback is one of the most undervalued processes when it comes to achieving SaaS product-led growth. Using the right product feedback tools can help you gain valuable insights quickly and help identify if your product is actually working well for your users. What Is A Product Feedback Tool.

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52

Userpilot

JANUARY 14, 2024

Product teams will have to use both quantitative and qualitative customer feedback to fully understand customer needs and wants. Due to the rise of new technologies, there will be more demand for PMs with specialist expertise. To see how Userpilot can help you tackle the challenges and exploit the opportunities of 2024, book the demo!

Data Visualization 80

Data Visualization Analytic Tools Feedback Software Research Software 80

Userpilot

JUNE 27, 2023

Choosing the right product growth platform for your SaaS is a real challenge. Review sites don’t always help – so we decided to provide you with a more in-depth comparison of the three tools, going into details about features, use cases, and the main pros & cons. Book a demo to learn more!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

APRIL 13, 2022

You first have to understand the basics of click tracking and work with different tools that track in-app engagement. tools to use to capture user clicks. If simplified, click tracking is an act of observing and measuring user behavior in-app by counting mouse clicks, moves, and taps on different website UI elements.

Analytic Tools 89

Analytic Tools Data Visualization Feedback Software Customer Feedback 89

Userpilot

APRIL 22, 2024

Product feature analysis is a powerful tool in the SaaS product manager’s arsenal. This analysis isn’t exclusive to SaaS; the principle applies when analyzing physical attributes for hardware products. Encourage users to share feedback. This article aims to simplify feature analysis. Ready to begin?

Data Visualization 86

Data Visualization Analytic Tools Feedback Software Weak Development Team 86

Userpilot

NOVEMBER 22, 2021

When it comes to feature adoption , free trials and product demos are two tactics that companies commonly use to acquire new users. In this article, we’re going to go over the benefits of each approach as well as explore how using both free trials and demos can benefit most SaaS companies. What is a free demo?

Demo 95

Demo Feedback Software User Testing Customer Experience 95

Userpilot

MAY 30, 2023

We understand that selecting the perfect product growth platform for your SaaS can be a daunting task. That’s why we’re here to offer you an in-depth comparison of these three tools, providing detailed information about their features, use cases, and the primary pros and cons associated with each.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Customer Feedback 52

Userpilot

FEBRUARY 27, 2023

Is Whatfix or Spekit the best tool for customer feedback? And is there a better in-app onboarding software that would better fit your needs? The tool you choose should help you accomplish your goals by providing the functionality you need. Get a Demo to see it in action. Let’s dive in! Search no more!

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

FEBRUARY 27, 2023

Is Walkme or Spekit the best tool for customer feedback? And is there a better in-app onboarding software that would better fit your needs? The tool you choose should help you accomplish your goals by providing the functionality you need. Get a Demo to see it in action. Let’s dive in! Search no more!

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 27, 2023

Is Whatfix or Apty the best tool for customer feedback? And is there a better in-app onboarding software that would better fit your needs? The tool you choose should help you accomplish your goals by providing the functionality you need. Get a Demo to see it in action. Let’s dive in! Search no more!

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 27, 2023

Is Userlane or Apty the best tool for customer feedback? And is there a better in-app onboarding software that would better fit your needs? The tool you choose should help you accomplish your goals by providing the functionality you need. Get a Demo to see it in action. Let’s dive in! Search no more!

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

JUNE 27, 2023

Choosing the right product growth (or digital adoption) platform for your SaaS is no mean feat. So we decided to write a more in-depth comparison of the three tools. TL;DR Userlane is an interactive product adoption platform that provides on-screen walkthroughs and tooltips to guide users through software applications.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

MAY 30, 2023

It looks like you’re comparing Whatfix, Spekit, and Userpilot for your SaaS. Picking the perfect product growth platform for your SaaS can be a tough task. Review sites don’t always cut it, so we’ve got you covered with a detailed comparison of these three tools. Comparing Whatfix vs Spekit vs Userpilot?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

FEBRUARY 23, 2023

Is Chameleon or Spekit the best tool for customer feedback? And is there a better in-app onboarding software that would better fit your needs? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. Chameleon and Spekit are good tools for customer feedback.

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

MAY 30, 2023

Choosing the right solution can be a daunting task, as relying solely on review sites may not always provide the comprehensive information you need. That’s why we’ve provided you with a detailed and in-depth comparison of these three tools. Book a demo now to see it live. Interested in what Userpilot has to offer?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Customer Feedback 52

Userpilot

FEBRUARY 21, 2023

Is Pendo or Spekit the best tool for customer feedback? And is there a better in-app feedback software that would better fit your needs? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. Let’s dive in!

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

FEBRUARY 23, 2023

Is Whatfix or Userlane the best tool for customer feedback? And is there a better in-app onboarding software that would better fit your needs? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. Whatfix and Userlane are good tools for customer feedback.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MAY 30, 2023

Having trouble deciding between Whatfix, Apty, and Userpilot for your SaaS? Choosing the best product adoption platform for your SaaS can be tough. That’s why we’ve created a detailed comparison of these three tools. The tool makes it easy to create onboarding flows as well as knowledge bases.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

JUNE 28, 2023

Userlane, LouAssist, or Userpilot – which is the best tool for your SaaS platform? To help you answer this question, we compared each tool’s use cases, features, pricing, reviews, and pros and cons. TL;DR Userlane is a no-code product adoption platform with impressive features. Let’s dive in.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

JUNE 27, 2023

We understand that selecting the right product adoption platform for your SaaS can be challenging. That’s why we have taken the initiative to provide you with an in-depth comparison of these three tools. Userpilot is a powerful product adoption and user onboarding platform. Book a demo to learn more!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

OCTOBER 6, 2022

Identifying the links between features, advantages and benefits also helps to differentiate the product for different target markets. Next, use tooltips and other in-app guidance to highlight the relevant features for each user segment. Book the demo ! In a SaaS product, it would be the functionality that it offers.

Analytic Tools 77

Analytic Tools Feedback Software Data Visualization Customer Feedback 77