Userpilot

MAY 21, 2024

Let’s explore customer lifecycle management (CLM), its phases, and the best practices you can apply in SaaS without coding! Activation : When new users become active users through onboarding processes or live demos. Book a Userpilot demo to see how you can follow these customer lifecycle best practices!

Data Visualization 97

Data Visualization Customer Experience User Testing Customer Feedback 97

Userpilot

JUNE 20, 2023

Want to know how you can use survey analytics to leverage customer feedback data? Survey analytics is the process of interpreting survey responses to get valuable insights. TL;DR Survey analytics is the process of interpreting user feedback from surveys to gain actionable insights and identify improvement opportunities.

Data Visualization 77

Data Visualization Analytic Tools Product Research Feedback Software 77

Userpilot

JULY 18, 2023

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. Fear not though, as our product management software guide will give you insights into some of the best-in-class applications that will boost your team performance and help you build successful products!

Analytic Tools 91

Analytic Tools Feedback Software Research Software Reporting Tools 91

Userpilot

FEBRUARY 24, 2023

We’re having a closer look at the key Appcues analytics features, discussing their pros and cons, and checking out a few user reviews. With Userpilot, you can also use company data and survey results, including quantitative and qualitative NPS responses to create segments. The NPS dashboard in Userpilot is more detailed.

Data Visualization 91

Data Visualization Analytic Tools Onboarding KPIs Software Review 91

Userpilot

MAY 20, 2024

Collect customer feedback through in-app surveys like NPS , CSAT , and CES surveys to capture timely and relevant insights. Analyze survey responses to identify common themes and sentiments, uncovering specific issues and areas of satisfaction. You’ll need a platform to do this. What is the customer sentiment score?

Data Visualization 93

Data Visualization Feedback Software Customer Feedback Customer Experience 93

Userpilot

APRIL 30, 2024

In-app surveys work best for feature-related feedback, while email surveys are optimal for reaching people outside your app. PMF, CSAT, and NPS surveys are vital for SaaS companies to conduct. It lets you create surveys no-code, localize them for global markets, trigger to the right segments, and much more.

User Testing 87

User Testing Customer Feedback Feedback Software Data Visualization 87

Userpilot

MARCH 25, 2024

What if we told you you could track user sentiment in the user feedback , social comments, and online reviews you receive? Book a demo now to learn how Userpilot helps you collect feedback data and analyze the sentiments behind it. You can do this by launching in-app surveys that measure customer satisfaction with smiley faces.

Data Visualization 93

Data Visualization Feedback Software Analytic Tools Reporting Tools 93

Userpilot

OCTOBER 24, 2022

An NPS program is a tool that allows you to conduct NPS surveys and collect feedback from users. To build an NPS program for your SaaS product, you need to first segment customers and decide who to survey. Then, you should set the timing and frequency of sending NPS surveys. For example, you surveyed 100 customers last year.

Feedback Software 93

Feedback Software Analytic Tools Research Software Software Review 93

Userpilot

SEPTEMBER 2, 2022

On the hunt for the best instructional design software to create course content and engage learners? In this article, we cover: How SaaS companies can use instructional design software to increase product adoption. TLDR; Instructional design software helps you create custom eLearning courses and training material.

Analytic Tools 94

Analytic Tools Feedback Software Reporting Tools Software Review 94

Userpilot

APRIL 22, 2024

Offering personalized demos to show the product’s value and encourage deeper engagement. Sending in-app surveys to gather relevant feedback and iterate your strategy. Encouraging referrals and reviews to expand word-of-mouth. Triggering exit surveys to understand reasons behind churn and improve customer experience.

Analytic Tools 75

Analytic Tools Feedback Software Research Software Customer Experience 75

Userpilot

APRIL 9, 2024

Known for its code-free onboarding flow creation, Appcues enables personalized in-app experiences focusing on user engagement and retention. Book the demo to find out more! Userpilot features Userpilot enables you to create interactive onboarding flows and customize them to blend seamlessly into your native UI without any coding.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

JUNE 21, 2021

But what is the best NPS feedback software for this task? Here is a list of the top five NPS software tools, with a set of questions to help you evaluate which one should go into your SaaS martech stack. NPS surveys can be delivered in-app (web or mobile), or by e-mail or SMS. What is an NPS survey? What is an NPS survey?

Feedback Software 52

Feedback Software Analytic Tools Data Visualization User Testing 52

Userpilot

FEBRUARY 29, 2024

Hotjar is a product analytics software best known for its heatmaps and session recording tools. Totango is a customer analytics software focused primarily on customer success and churn reduction. UXCam is a product analytics software optimized for mobile customer insights. Starts at Silver’s $199/month.) Path analysis.

Data Visualization 93

Data Visualization Analytic Tools Feedback Software Reporting Tools 93

Userpilot

AUGUST 31, 2023

The key differences between Heap and Google Analytics 4 (GA4) are: Heap automatically tracks everything through code installation while GA4 combines both auto-collected and user-defined events. Setting up a funnel analytics dashboard in GA4 is similar to Heap in terms of setting up steps. What is Heap? Heap’s Event Visualizer.

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Reporting Tools 88

Userpilot

FEBRUARY 26, 2023

In this in-depth review, we’ll explore the features, benefits, and limitations of Mixpanel Analytics and why you might need to find a better alternative for you. Userpilot is a perfect alternative to Mixpanel, offering a code-free solution for marketing , product analytics , and customer feedback. Mixpanel dashboard homepage.

Data Visualization 92

Data Visualization Analytic Tools Feedback Software Software Review 92

Userpilot

APRIL 17, 2024

Businesses collect customer insights through data monitoring, surveys , interviews, support interactions , and social media. A few of the major features to look out for in customer insight platforms are user surveys, behavior analytics , segmentation , and data visualization.

Data Visualization 83

Data Visualization Analytic Tools Feedback Software Reporting Tools 83

Userpilot

JANUARY 3, 2023

Prevent negative reviews. NPS and CSAT surveys come in handy here. Identifying churn risk helps you prevent customer attrition due to factors under your control. Prevent negative reviews. With this, you won’t even have to ask before customers leave positive reviews on social media and review sites.

Analytic Tools 86

Analytic Tools Feedback Software Research Software Data Visualization 86

Userpilot

JANUARY 9, 2024

Use qualitative data, such as user surveys, usability testing, session recordings, and heatmaps, to answer why the trends exist. Review and analyze to identify improvement opportunities. If you're looking to perform a UX audit of your own, book a Userpilot Demo to see how we can help you with it.

Analytic Tools 94

Analytic Tools Data Visualization Feedback Software Research Software 94

Userpilot

APRIL 19, 2024

Improving NPS requires a comprehensive approach, including identifying and addressing customer pain points , engaging with detractors and promoters, and creating a responsive culture towards feedback, with tools like Userpilot helping automate and analyze NPS surveys effectively. Get a Userpilot demo now to create your own NPS dashboard.

Data Visualization 52

Data Visualization Customer Feedback User Testing Feedback Software 52

Userpilot

APRIL 30, 2022

In the end, you’ll know how to create in-app notifications code-free. Micro Surveys: Microsurveys are in-app, short forms that enable you to collect user feedback and other valuable insights. Get a demo to see how you can create one like this. Here’s an example of an NPS survey created with Userpilot: NPS Survey by Userpilot.

Feedback Software 96

Feedback Software Analytic Tools Software Review Customer Feedback 96

Userpilot

MARCH 25, 2022

Looking for inspiration to design a great in-app survey? We’ve compiled the best in-app survey design practices from Asana, LinkedIn, Slack, and more, which gently prompt users to provide feedback. Read the article and learn how to build simple but awesome in-app surveys to collect relevant user feedback with no friction.

Feedback Software 89

Feedback Software Analytic Tools Data Visualization Product Research 89

Userpilot

MARCH 7, 2024

Book a demo with Userpilot to get the best value for cost for your business! Try Userpilot and Take Your Product Growth to the Next Level Get a Demo 14 Day Trial No Credit Card Required What’s an analytics platform? Acquiring premium tools or enterprise versions is often off the table due to financial restrictions.

Data Visualization 99

Data Visualization Analytic Tools Reporting Tools Research Software 99

Userpilot

APRIL 21, 2024

TL;DR You should know how to reduce support ticket volume to prevent customers from churning due to a poor support experience. If you’re looking to reduce support ticket volume and make life better for your customer support team, book a Userpilot Demo to see how we can help. Personalize onboarding with a welcome survey.

Feedback Software 95

Feedback Software Analytic Tools Data Visualization Customer Feedback 95

Userpilot

MARCH 21, 2024

We explored 10 of them, and they involve: Conducting customer research to understand customer behaviors and needs through surveys, interviews, and testing. Offering a free trial or demo to showcase product value and encourage sign-ups. Collecting feedback at every stage of the cycle with in-app surveys and addressing issues quickly.

User Testing 98

User Testing Analytic Tools Research Software Feedback Software 98

Userpilot

MAY 22, 2024

You can access this information through the right customer lifecycle management software. To help you, we’ve listed the 10 best customer lifecycle management platforms in the market, including key features, user reviews, and pricing. The best customer lifecycle software in the market includes: Userpilot. Get a demo.

Analytic Tools 88

Analytic Tools Research Software Feedback Software Reporting Tools 88

Userpilot

APRIL 22, 2024

A customer sentiment dashboard is a great way to visualize customer feedback and see what users love (or hate) about your product. TL;DR A sentiment analysis dashboard typically integrates information from multiple data sources, such as social media posts, customer reviews, survey responses , and customer service chats.

Data Visualization 76

Data Visualization Dashboard Customer Feedback User Testing 76

Userpilot

MARCH 15, 2024

Is Appcues or UserGuiding the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Let’s explore how Appcues and UserGuiding compare when it comes to enabling SaaS no-code growth.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52

Userpilot

MARCH 16, 2024

Is Appcues or WalkMe the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Let’s explore how Appcues, and WalkMe compare when it comes to enabling SaaS no-code growth.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

APRIL 21, 2024

Investing in the right NPS feedback software is crucial especially when net Promoter Score (NPS) is a top method for gathering user feedback and measuring customer loyalty. Let’s look at what some of these NPS survey tools are and their pros and cons so you can find the best fit for your company.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

Userpilot

JUNE 28, 2023

Are HubSpot surveys any good? This is the key question we answer in our in-depth review. To be more specific, we look at the different types of surveys you can create in HubSpot, how to do it as well as their pros and cons. Creating surveys in HubSpot starts with a selection of the survey type and delivery method.

Product Research 85

Product Research Data Visualization Software Review Feedback Software 85

Userpilot

APRIL 26, 2024

Do that by choosing the right customer tracking software for your business. To help you out, we’ve come up with a list of the 13 best customer-tracking software solutions in the industry. TL;DR Customer tracking software helps you monitor and analyze your users’ behavior across different channels. Get a demo.

Data Visualization 90

Data Visualization Analytic Tools Reporting Tools Software Review 90

Userpilot

SEPTEMBER 7, 2023

Surveys are one of the most effective ways to collect user feedback and actionable product analytics. In this guide, we’re going to go through: The SaaS analytics you can gather through surveys. Which survey delivery method is best? How to find the right software for your needs. Why should you analyze SaaS survey data?

Analytic Tools 83

Analytic Tools Data Visualization Feedback Software Product Research 83

Userpilot

MARCH 16, 2024

Is UserGuiding or Chameleon the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. Get a Userpilot demo and drive your product growth code-free. Let’s dive in!

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52

Userpilot

MAY 20, 2024

TL;DR Product growth tools are software solutions that elevate your product to be a vehicle for growth. Pendo is the best product adoption software for mobile apps. UserGuiding is the best user onboarding software for small companies. Curious about the tools that make this happen? Don’t fret! their tech stack!

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

MARCH 16, 2024

Is Appcues or Userlane the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Let’s explore how Appcues and Userlane compare when it comes to enabling SaaS no-code growth.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52

Userpilot

MARCH 11, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR Mixpanel is a good choice for user analytics and it comes with features such as user segmentation analysis, survey analytics, user journey mapping, and behavioral analytics. Mixpanel is not a survey analytics tool.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

JANUARY 16, 2023

Are you searching the market to find the best churn management software for your SaaS company? Churn management software is a tool or suite of tools that help you collect customer data, analyze customer attrition , and predict churn. Features to look for in customer retention software: Analytics and tracking. Customer reviews.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Software Review 105