Userpilot

MAY 7, 2024

Use walkthrough software to create flows that educate and encourage users to complete tasks. Due to its versatile nature, Notion has different user groups. To cater to each of these groups, Notion decided to use branched onboarding instead of a generic onboarding flow. This is where an analytics dashboard comes in.

Feedback Software 105

Feedback Software Analytic Tools Reporting Tools Customer Communications 105

Userpilot

MAY 2, 2024

Host webinars with guest experts to educate customers and attract new prospects. Implement a retention dashboard to track vital metrics across user segments. For example, personalize their dashboards with shortcuts to the most important features and the onboarding experiences to help them discover them.

Data Visualization 105

Data Visualization User Testing Customer Feedback Analytic Tools 105

Userpilot

JUNE 16, 2024

Customer feedback management : Collect, analyze, and report on customer feedback to identify trends and areas for improvement and conduct qualitative research such as interviews and focus groups to gain deeper insights. Reporting and communication : Create detailed reports and analytics dashboards to present insights to stakeholders.

Data Visualization 52

Data Visualization Customer Feedback User Testing Customer Experience 52

Userpilot

FEBRUARY 26, 2024

Here’s how you can use Userpilot to track and analyze customer experience insights : User analytics : The users dashboard gives you an overview of all your users while letting you sort by segment, company, or when they were last seen. Satisfaction benchmarking : Userpilot has a built-in NPS dashboard that tracks customer loyalty over time.

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

The Product Guy

JUNE 11, 2024

Educate stakeholders on the cost of building the wrong things. For example, work with the UX team to conduct joint user research, or collaborate with the data team to build dashboards and metrics. Set up cross-functional working groups or committees to provide input and feedback on product decisions.

Onboarding KPIs 60

Onboarding KPIs Data Visualization User Testing Product Management 60

Alchemer Mobile

MAY 19, 2021

Our SDK is instrumented into mParticle, and when a mParticle customer decides to leverage Apptentive, a switch is flipped on in their dashboard which gives them immediate access to Apptentive. Lucky for you, we’ve created lots of educational content about how to analyze and act on the mobile feedback you’ve received. Quantum Metric.

Feedback Software 236

Feedback Software Data Visualization User Testing Customer Feedback 236

Userpilot

NOVEMBER 8, 2023

You can trigger them individually and in groups, target specific user segments , and schedule the publish and end dates. You can trigger these individually or group them into interactive walkthrough s and checklists. The available patterns include modals , tooltips , slideouts, banners , spotlights, and driven actions.

Data Visualization 105

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 105

Userpilot

APRIL 22, 2024

For instance, Userpilot’s detailed analytics dashboards make it easy for any SaaS product team to get granular with user behavior data and extract actionable insights. Userpilot’s core feature engagement dashboard brings all your important metrics in one place: Perform product feature analysis with Userpilot.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Weak Development Team 105

Reveal

AUGUST 24, 2022

Banking CRM Crypto Education Finance Healthcare Insurance IT Manufacturing Real Estate Retail Supply chain Telecommunications Security Logistics and delivery Marketing Airlines Hospitality Weather forecast Agriculture SaaS Government Sports. Education: Improve learning outcomes effectively. See Reveal in Action.

Data Visualization 98

Data Visualization Embedded Analytics Analytic Tools Telecommunications 98

Userpilot

JANUARY 9, 2023

Implement proactive customer support paired with customized educational resources to provide personalized solutions to user issues. Your primary goal here is to identify trends in different groups of customers and build segments for each identical group. Retain customers with customized educational resources.

Feedback Software 98

Feedback Software Analytic Tools Research Software Customer Experience 98

UX Planet

FEBRUARY 1, 2024

The app will also provide news and educational content on investments, maturity details for FDs and RDs, and statistical spending insights. Stakeholder Analysis Source: Radhakrishna Aekbote Target Audience Age Group: Identify the age range of potential users. Tech Savviness: Assess the level of technological proficiency of the users.

Analytic Tools 91

Analytic Tools Data Visualization Research Software Reporting Tools 91

Userpilot

MARCH 16, 2023

UserGuiding’s dashboard. Userpilot Userpilot’s dashboard. Last but not least, Userpilot enables you to create an in-app resource center , incorporated with a lot of educational tools like a live chat option, video guides, documentation, FAQs, troubleshooting tips, quick bug fixes, a link to the knowledge base, and more.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

MAY 6, 2024

Like their age, gender, location, education level, and income. Such information helps businesses understand the background of their users and tailor services to meet the needs of different demographic groups. Customer interviews, focus groups, and user testing sessions. Engagement with in-app experiences (like onboarding flows).

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Research Software 105

Userpilot

JANUARY 20, 2022

Tooltips come in two main varieties: One tooltip or a group of tooltips. There’s a standalone simple tooltip, which is sufficient on its own to educate a user about how to use a particular UI pattern. On the Userpilot blog, we often emphasize how versatile the tooltip is as a means of customer education.

Onboarding KPIs 98

Onboarding KPIs Data Visualization Customer Experience User Friction 98

Alchemer Mobile

NOVEMBER 10, 2022

Our SDK is instrumented into mParticle, and when a mParticle customer decides to leverage Apptentive, a switch is flipped on in their dashboard which gives them immediate access to Apptentive. Lucky for you, we’ve created lots of educational content about how to analyze and act on the mobile feedback you’ve received. Quantum Metric.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Userpilot

DECEMBER 19, 2022

Educate users to drive customer success. Here’s how to do it in two steps: Segment users into separate groups with similar characteristics and JTBD. Educate users to drive customer success: Onboarding is mainly about customer education. Appcues' dashboard. Pendo’s dashboard. Welcome new users.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 98

Userpilot

DECEMBER 22, 2023

Finally, microcopy can build trust among diverse user groups by improving the accessibility and inclusivity of the product. In such tests, you choose a representative sample of your user base, divide it into several groups, and trigger a different version of the copy to each of them. Then watch which performs the best.

Analytic Tools 105

Analytic Tools Feedback Software UX Data Visualization 105

Userpilot

FEBRUARY 26, 2024

This means that its dashboards can only show you engagement metrics for content and experiences you’ve built within the Lou Assist platform rather than actual product analytics. Analytics dashboard to collect customer experience insights — by tracking user data events, feature usage, survey statistics, etc.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Customer Experience 52

Userpilot

AUGUST 16, 2023

The three main groups of users are new users, long-term users, and churned customers. Analytics : Via a dashboard, you’ll see an overview of your users and their attributes, so you can understand if any trends from past users indicate they might churn. It offers an NPS dashboard to provide an analysis of customer results.

User Testing 98

User Testing Customer Experience Customer Feedback Analytic Tools 98

Userpilot

MARCH 14, 2024

Under the Data tab of your Heap dashboard, you can access raw event data. As you give it a name, you can see all the details relating to the event in Heap’s Explore event dashboard. Heap lets you segment users into different groups based on their actions and properties. Click Define Segment to create a new user group.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Feedback Software 52

Userpilot

MARCH 14, 2024

Built-in analytics dashboard for tracking the performance of in-app experiences (i.e., Offer a wide range of analytics dashboards like trends, paths, funnels , etc., You can access this raw data on your Heap dashboard and label the most relevant events. Under the Data tab of your Heap dashboard, you can access raw event data.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

SEPTEMBER 14, 2023

The most popular ones include: Customer discovery interviews – either individual or in the form of focus groups, discovery interviews allow you to engage with potential customers directly to gain qualitative insights into their needs, challenges, and habits. Features & Events dashboard in Userpilot.

Product Research 103

Product Research Customer Feedback Data Visualization User Testing 103

The Product Coalition

SEPTEMBER 20, 2020

The basic rules of stakeholder communication with Sprint Reviews are simple: Educate the stakeholder on the importance of their collaboration. Stakeholder Communication by Educational Initiatives Aggregate Information in Dashboards “When you put problem in a computer, box hide answer. Learn more: The Meta-Retrospective?—?How

Data Visualization 111

Data Visualization Technical Review Reporting Tools Software Review 111

Userpilot

AUGUST 28, 2022

There are 5 main groups in the technology adoption curve: Innovators are intrinsically motivated to test new products, make enthusiastic beta testers, and will help you identify bugs and areas for improvement. In the book, he divided customers into 5 groups depending on their consumer behavior. What is the technology adoption curve?

Analytic Tools 98

Analytic Tools Feedback Software Technical Review Data Visualization 98

Reveal

MARCH 9, 2023

While both purpose-built embedded analytics SDKs and iframes allow for the integration of data analytics capabilities in an application, here are the key differences: Embedded analytics solutions are purpose-built for integrating dashboards, analytics & self-service business intelligence into your application.

Embedded Analytics 54

Embedded Analytics Analytic Tools Data Visualization Customer Experience 54

Indicative

SEPTEMBER 4, 2018

Make Sample Dashboards. A new dashboard should give these employees a chance to see how they can track KPIs, understand product market share, monitor lead times, discover revenues, and track engagement and attribution. Invest in Ongoing Education. Education should not stop once your employees begin using the new software.

Data Visualization 73

Data Visualization Feedback Software Analytic Tools Dashboard 73

Userpilot

FEBRUARY 28, 2023

An effective adoption strategy involves setting goals, implementing product education , and measuring success. Deliver contextual product education and guidance. Organize webinars to educate new and existing users on how to use your product For more advanced features where tooltips alone won’t cut it, host webinars too.

Analytic Tools 98

Analytic Tools Feedback Software User Testing Data Visualization 98

Userpilot

JANUARY 3, 2023

You see, based on their survey answers, customers are divided into three groups: Detractors (0-6). Or perhaps it’s not one but an entire group of active users who are ignoring a key feature (then you could trigger an in-app tooltip on them and improve your onboarding process for future customers). Passives (6-8).

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Research Software 98

Indicative

SEPTEMBER 7, 2018

Make Sample Dashboards. A new dashboard should give these employees a chance to see how they can track KPIs, understand product market share, monitor lead times, discover revenues, and track engagement and attribution. Invest in Ongoing Education. Education should not stop once your employees begin using the new software.

Data Visualization 71

Data Visualization Feedback Software Dashboard User Testing 71

Userpilot

MARCH 14, 2024

Cohort analysis : So you can compare different user groups over time and figure out patterns that make them loyal or churn users. You can also filter the results for different segments to see how retention rates vary among user groups. Heap lets you segment users into different groups based on their actions and properties.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Onboarding KPIs 52

Userpilot

DECEMBER 19, 2022

Having a thriving community around your brand on Facebook groups, online forums, or even Slack channels is a great way to retain the attention of consumers so they don’t jump ship over to competitors. Userpilot’s Product Marketing & Growth Facebook group. Keep engaging on social media. Implement full-funnel PPC.

B2B 105

B2B User Testing Research Software Analytic Tools 105

Userpilot

APRIL 14, 2022

Airtable gets huge amounts right in the onboarding process – but it could be even further enhanced by customizing the experience to the needs of specific user groups using segmentation. The menu on the dashboard opens up and moves along as a user progresses with onboarding. Get a Userpilot demo and get started right away.

Customer Experience 98

Customer Experience Analytic Tools Customer Feedback Data Visualization 98

Indicative

JULY 14, 2020

When you install Google Analytics on your website, you gain access to a basic data-dashboard in exchange for sharing insights with Google. Organize customers into groups, based on intelligently defined segments. With well-defined groups, you can target experiences, messaging, visuals, and more that help increase retention.

Data Visualization 137

Data Visualization Analytic Tools Reporting Tools User Testing 137

Reveal

AUGUST 31, 2022

Banking CRM Crypto Education Finance Healthcare Insurance IT Manufacturing Real Estate Retail Supply chain Telecommunications Security Logistics and delivery Marketing Airlines Hospitality Weather forecast Agriculture SaaS Government Sports. Education: Improve learning outcomes effectively. See Reveal in Action.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Telecommunications 52

The Product Coalition

MAY 23, 2023

In the realm of education , the integration of a learning app featuring a conversational UI holds the potential to revolutionize the learning experience. In addition, making conversational UIs accessible and user-friendly for diverse user groups is a major consideration.

Data Visualization 96

Data Visualization Finance Customer Experience Travel 96

Userpilot

OCTOBER 1, 2022

To successfully personalize notifications, split users into groups, also called user segments , and create dedicated in-app messages for each segment. While using the app, they trigger a modal for educational purposes and an NPS survey to rate the app simultaneously. Here’s an example of a notification overload from Storychief.

Customer Experience 98

Customer Experience User Testing User Experience Customer Feedback 98

Userpilot

AUGUST 18, 2022

They’re more engaging and educational than simply using text. A frictionless signup flow makes it fast and easy for users to jump straight into the product dashboard. The first step to personalization is to group users with similar characteristics into segments. They’re more engaging and educate users better.

Feedback Software 98

Feedback Software Data Visualization Embedded Analytics User Testing 98