Userpilot

MARCH 26, 2024

As you’re researching digital analytics tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications. Let’s dive in! Let’s dive in!

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Userpilot

JULY 18, 2023

TL;DR Product strategy tools assist product teams in defining, creating, and executing product strategies aligned with business objectives and user needs. Customer feedback tools facilitate the collection and analysis of user feedback for customer-centric decision-making.

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Userpilot

JULY 24, 2023

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it!

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Userpilot

FEBRUARY 6, 2023

Descriptive analytics makes sense of past data about customers, creating a story of their interactions with your brand. Diagnostic analytics involves finding the cause behind patterns in your customer data. To dive even deeper, set track custom events to understand user engagement.

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Usersnap

AUGUST 20, 2021

Have you ever made a costly mistake because your customer feedback analysis wasn’t on point? That gold mine list of feedback turned into a mine field? If the same has happened to you, then you’re probably asking yourself: how should I most effectively use the customer feedback that comes in to make better business decisions?

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Userpilot

JULY 17, 2023

Searching for the best software for customer feedback to truly understand your customer sentiment ? Software for customer feedback has become essential for SaaS businesses that have customers in their hearts. Qualtrics is great customer feedback software for collecting, managing, and acting on feedback data.

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Userpilot

MARCH 29, 2024

By analyzing user behavior patterns and uncovering valuable insights, behavior analytics tools enable businesses to design strategies that drive retention and business growth. In this article, we’ve compiled 15 of the best behavior analytics tools for tracking user activity! Hotjar is the best user session analytics software.

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Atlassian

APRIL 6, 2022

Organizations and teams have had to move from in-office to remote to hybrid work fluidly while producing the right outcomes for their customers, investors, and employees. Our research has shown that only 17% of teams are healthy , and given Atlassian’s mission is to help unleash the potential of every team, we want to help.

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Gainsight

MAY 13, 2020

The 6 key messages that you will hear weaved throughout Pulse Everywhere are the main questions we know to be top of mind for Customer Success and Product Leaders everywhere. Visibility to gain a common view of the customer. How to find pockets of expansion in your customer base. Efficiency and how to do more with less.

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Userpilot

APRIL 7, 2024

When it comes to boosting your product growth, user tracking tools can make your life a lot easier. They offer insights into product performance , what your users are doing inside your product, and why they are doing it. Userpilot is the best user journey-tracking tool for web analytics. What is user tracking?

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Revulytics

APRIL 17, 2019

Most software companies want to know more about how their customers and trial users are engaging with their software. Surfacing user behavior patterns to find usability problems, improve roadmaps, and refine sales and marketing. Delivering in-app messages to reach users and educate them with timely, relevant information.

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Gainsight

MAY 14, 2020

These game-changing speakers shed light on how they are using Gainsight to structure their Customer Success organizations, use data to drive processes, solve customer problems, and deliver results for their customers. PTC talked us through customer success transformation as a marathon to win the race against churn.

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Userpilot

DECEMBER 5, 2023

The best performance reporting tools should have data collection, custom reports, data sharing, and no-code capabilities as features at a minimum. Userpilot is a digital adoption platform (DAP) known for its low/no-code data analytics that offers user and product insights, as well as custom reports in order to communicate performance.

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Reveal

AUGUST 17, 2022

Among all embedded analytics products on the market, Tableau is certainly one of the most popular BI tools for analyzing, visualizing, and working with data. Tableau has been helping businesses to transform raw data into valuable insights for more than 16 years. The Pros of Tableau Embedded Analytics. Reveal Embedded Analytics.

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Intercom, Inc.

NOVEMBER 28, 2018

An enterprise software company, on the other hand, may need a robust suite of integrated tools to help them manage long, multitouch sales cycles. Most sales tools are either a CRM (Customer Relationship Management) or CRM enhancers – they add a specialized functionality to your existing CRM, or they feed data into it.

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ProductPlan

SEPTEMBER 17, 2019

Manage experiments: We all love A/B testing. Product ops can turn the business request to test something into an action plan for rapid experimentation. But what exactly is a product operations dashboard? What is a Product Ops Dashboard? A product operations dashboard provides a visual way to track a subset of KPIs.

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Userpilot

DECEMBER 21, 2023

Did you know that one of the biggest contributors to SaaS companies’ revenue comes from existing customers? This means cultivating customer loyalty is just as important as attracting new customers. Having the right tools to improve customer retention is vital for your company’s longevity and growth.

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Usersnap

JULY 17, 2020

Especially when building customer-centric products, the software text matters. Providing software in our customer’s native language impacts the user experience a lot. There are many reasons why Translation Management is important for your product’s customer experience. Why should you consider Smartling?

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Userpilot

APRIL 3, 2024

As you’re researching dashboard reporting tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. To make your life a little bit easier and help you choose the best dashboard analytics tool for your SaaS, we’ve produced a guide of 12 excellent platforms available on the market in 2024.

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Birst BI

OCTOBER 24, 2019

Data-as-a-Service (DaaS) streamlines the chaos of ungoverned data pipelines and reporting silos created by users who are eager to use data, whether they are simple data inquiries from business analysts to more complex data questions from data science teams. How does DaaS fit into this architecture? Probably more than you can count.

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