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10 Event Analytics Use Cases for SaaS [+ Examples]

Userpilot

Event analytics is a great way for SaaS companies to study user interactions to gain actionable insights into the customer journey. Knowing what steps users take to perform an event can help uncover friction points that are ruining the customer experience. Before diving into event analytics, you need to collect the right data.

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We’re expanding eligibility for Mixpanel for Startups and introducing a free Company KPIs Dashboard Template

Mixpanel

If you aren’t familiar with the program, it helps startups find product-market fit faster by giving them up to $50,000 in free credits a year, worth up to 430 million monthly events—more than double the number offered by comparable programs. Company KPIs Dashboard Template. account registration) and one key value moment event (ex.

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How to Build a Customer Experience Roadmap to Improve CX

Userpilot

With all the best practices out there, improving CX without a customer experience roadmap can get overwhelming. Building a roadmap can help you understand your customer’s point of view, determine the CX tactics you should apply, and prioritize the tasks with greater returns. What is a customer experience (CX) roadmap?

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10 Best Product Management Analytics Tools for SaaS Companies

Userpilot

A good product analytics tool should offer varied features for measuring customer behavior, integration options, data visualization dashboards, and automatic data capture. Mixpanel specializes in tracking user events, offering intuitive analytics to understand customer behavior, drive engagement, and support informed decision-making.

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16 Best Product Growth Tools For SaaS Companies in 2024

Userpilot

Event tracking : Userpilot tracks different in-app interactions such as clicks, hovers, and form infills. You can also customize events by combining them to make a distinct trackable event. Setting up events in Userpilot. Track your product metrics with Userpilot’s dashboards. Userpilot’s cohort tables.

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New at Intercom uncut: Watch our entire virtual launch event

Intercom, Inc.

We’re fresh from our first virtual global event, New at Intercom. Des Traynor laid out the six unique beliefs that guide our vision, mission, and roadmap here at Intercom. What follows is a lightly edited transcript of the event. The second thing I want to highlight is how fast the Inbox is to use.

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The Top Mobile In-App Feedback Tools of 2022

Alchemer Mobile

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Mobile marketers and product managers can immediately take action on events in Apptentive by simply flipping a switch. Mobile in-app feedback tools & solutions.