Userpilot

MARCH 5, 2025

That’s where customer engagement software comes in. The right platform will equip you with the tools to interact effectively, gather valuable feedback, and build lasting customer relationships. Integrations with other tools: Does it integrate with CRM, marketing automation, and other essential business applications?

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Userpilot

JULY 29, 2024

Looking for the best customer success management software to power up your product growth strategy, but you are overwhelmed with so many options in the market? TL;DR Customer success software refers to tools that help manage customer experiences and drive customers toward their desired outcomes. We’ve got you covered!

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The Product Coalition

APRIL 25, 2022

No product tool or template can save you if you’re not killing it in these three areas. That’s why we’ve listed 12 tools that the best product managers use to do their jobs better? and not the best product management tools. Product managers (PMs) are ninjas of aligning people, management, and processes.

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Product Talk

JANUARY 17, 2024

This means that even when startup founders are motivated to test their ideas, they are more likely to notice the evidence that suggests their idea is fantastic and miss the evidence that suggests their idea is flawed. In the first year, they got a lot of users trialing the product, but not many were upgrading to a paid plan or team plan.

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The Product Coalition

JULY 13, 2022

Learn how the other solutions compare. If you’re shopping around for a mobile app analytics platform before biting the bullet with Fullstory, you’ve landed in the right place. FullStory is a robust web and analytics tool but there are platforms out there that may specialize in one of the features you want.

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Userpilot

MARCH 24, 2025

Want to advance your career in mobile product management or find top talent for your team? Their customers rely on their offline-first mobile app to guide them through complex fieldwork. If you have a passion for mobile technology, field service solutions, and integration-driven product development, they want to hear from you!

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Userpilot

DECEMBER 6, 2021

Is your customer success platform up to scratch for 2022? SaaS is evolving and users today expect more value, more quickly, with less effort than ever before. If your customer engagement levels are not where they need to be, maybe it’s time to look at the customer success software you’re using again?

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Userpilot

JANUARY 9, 2024

In the market for product design tools to support your workflows and help your team work better? A quick Google search will show you heaps of tools, and you may even experience decision fatigue trying to choose the best. In this article, we distilled it to just 15 tools, showing each product’s strengths and weaknesses.

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Userpilot

SEPTEMBER 2, 2022

When it comes to choosing a customer education platform, there are so many options to pick from. Self-service , intuitive design, and customization used to be key requirements but today most tools have these, so it’s easy to get lost in the ocean of options. What is a customer education platform?

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Userpilot

APRIL 21, 2023

We also explore: Different types of product analysis The steps needed to analyze your product The tools you can use Let’s get right to it! The aim of product analysis is to better understand its strengths and weaknesses, to evaluate how effective it is at satisfying user needs , and to identify areas for improvement.

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Userpilot

SEPTEMBER 8, 2024

Data from 99firms found that 77% of companies run A/B tests. But, extracting actionable insights is only possible when you use the right product analytics platform. Many companies choose Mixpanel A/B testing to run their product experiments. If you are reading this article, you are probably considering it too!

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Userpilot

SEPTEMBER 15, 2023

What is concept testing and how can it help accelerate your product-led growth ? In this article, we’ll go over some concept testing examples from some of the best B2B and B2C brands to help you get started with your strategy. Get feedback on different messaging and ads to find which resonates. What is concept testing?

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Intercom, Inc.

JANUARY 20, 2022

We surveyed and interviewed key people in our teams to understand how they worked and how they saw Intercom’s internal operations. And sure enough, the feedback was that things were starting to slow down. When people detect a bottleneck in the system, the operational cadence of the company starts slowing down. We learned a lot.

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Userpilot

APRIL 27, 2023

How do you create in-app surveys that give the user sentiment insights you need to build valuable products? We kick off by discussing the benefits of in-app surveys and exploring their different types. TL;DR In-app surveys are short questionnaires used for collecting feedback from users. What are in-app surveys?

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Userpilot

NOVEMBER 15, 2021

In this blog post, we’re going to break down the pros and cons of using UserGuiding as an onboarding and engagement tool for SaaS and give you the best alternatives that may fit your specific needs and use cases. UserGuiding is a no-code tool for user onboarding. In-app messaging. Looking for UserGuiding alternatives?

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Userpilot

SEPTEMBER 11, 2023

In this article, we’ll look into the customer analytics benefits and some of the best tools for getting customer insights. Improved customer relationships and customer loyalty by analyzing customer feedback and closing the feedback loops. Increase customer engagement through optimization with A/B tests.

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Userpilot

FEBRUARY 20, 2023

We also have a quick look at Userpilot as an alternative for each of the tools. Product analytics tools empower teams to make informed decisions on how to add more value and offer a better user experience. Pendo is a product adoption platform famous for high-quality analytics solutions. How does this sound?

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Userpilot

FEBRUARY 25, 2025

Imagine a product team celebrating a 200% spike in sign-ups after a promotional campaign. But without deeper context, they might overlook that these users are churning within weeks, not due to problems with the product, but rather because of bad user onboarding. Tools can track every click and interaction.

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Userpilot

MARCH 27, 2023

We finish with an overview of product analytics tools that your team can benefit from. TL;DR Product analytics is the process of collecting and analyzing usage data to get an objective and unbiased picture of user behavior in-app. As a result, product teams are able to make quicker decisions. Let’s get right to it.

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Userpilot

AUGUST 28, 2022

Wondering what the Technology Adoption Curve is? The technology adoption curve shows the distribution of users depending on how quickly and easily they embrace technological innovation. The technology adoption curve shows the distribution of users depending on how quickly and easily they embrace technological innovation.

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UX Planet

FEBRUARY 5, 2025

For example, the more technical the product, the larger the designers technology gap that must be filled by an engineer. Im looking at you, in-house enterprise solutions. As a result, it often becomes easier to defend a solution whose benefits are visible in the short term but may prove less suitable in the longterm.

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Intercom, Inc.

SEPTEMBER 9, 2022

In the past five years, we’ve seen neural network technology really take off into its own. Building ML products requires balance – it’s pointless to start with the problem if the solution is unattainable, but you shouldn’t start with the tech if it can’t meet real customer needs. AI has been quite overhyped in the past.

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Userpilot

AUGUST 30, 2024

What are its strengths and weaknesses? TL;DR WalkMe is a digital adoption platform designed to facilitate customer and employee onboarding through in-app experiences, like interactive walkthroughs , on-screen guidance, and self-service support resources. The WalkMe Insights platform forms the core of WalkMe analytics.

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Userpilot

FEBRUARY 28, 2023

Wondering how an NPS dashboard can help you track customer loyalty? While Net Promoter Score (NPS) measures customer satisfaction and loyalty, NPS surveys give you valuable customer feedback that you can analyze to gauge user sentiment about your product. This is where the NPS dashboard comes in. What is the NPS dashboard?

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Usersnap

AUGUST 26, 2021

There are two reactions to receiving customer feedback: “yippie!” or “ouch…” And while we can’t guarantee you 100% positive feedback, we do have some proven strategies and tactics to help you join those 84% of digital companies that prioritized working on customer experience and recorded an increase in revenue.

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Userpilot

APRIL 13, 2022

Click tracking is an essential method for uncovering weak spots in the product UX and the user flow by analyzing how users engage with your UI. You first have to understand the basics of click tracking and work with different tools that track in-app engagement. tools to use to capture user clicks.

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Analytic Tools Data Visualization Feedback Software Customer Feedback 98

Mind the Product

FEBRUARY 20, 2020

Ultimately, your resume should itself signal that you have the skills required to be a successful product manager on any team. As a hiring manager, I want to hire great storytellers, s o the team can work towards a unified vision. . Use this article as a guide to polish your resume and improve your job-hunting prospects. Storytelling.

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Userpilot

SEPTEMBER 20, 2024

This article will teach you how to analyze qualitative data to inform product development and improve the product experience. Quantitative data analysis vs. qualitative data analysis Quantitative and qualitative data analyses have different objectives and use different data types, methods, and tools to achieve them.

Data Visualization 105

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Userpilot

MARCH 13, 2024

TL;DR Feature ideation is a process through which product teams brainstorm ideas for new features to introduce to their product. The last stage of the product ideation process involves testing the features with small focus groups and collecting feedback to fine-tune them. Book your demo to learn more.

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Userpilot

JULY 14, 2023

We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. Cohort analysis tracks and compares the in-app behavior of specific user groups over time, providing insights into user retention, engagement , or the impact of product changes.

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Userpilot

JANUARY 10, 2024

Whether you’re building a product from scratch, updating something on your platform, or just want to listen to users and create better experiences , this article provides the guide you need. Book a demo to discuss your needs with our team and get tailored solutions. We covered: The benefits of proper user research.

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Userpilot

OCTOBER 13, 2021

That's exactly what announcement UI modals help you do which makes them an invaluable asset for any in-app marketing strategy. A/B testing and product experiments can provide invaluable feedback on how a modal window is impacting the user experience. Promoting new features with descriptive and engaging modals. Slack tootip.

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Userpilot

MARCH 14, 2024

Looking for customer analytics use cases that can significantly improve your SaaS? This article lists key use cases for SaaS and explains how to implement them to unlock customer satisfaction and product growth. 9 use cases for customer analytics in SaaS: Test your onboarding flows with A/B testing. Churn rate.

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Userpilot

JANUARY 27, 2021

How important is the ease of use for the success of your SaaS company? Pawel Banhegyi asked 98 SaaS businesses a bunch of questions that revealed why you should make the ease of use and good, intuitive UX an absolute priority! What about software solutions they have to review based only on a single web page?

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Userpilot

APRIL 23, 2021

But it’s an absolutely critical step for any SaaS strategy. Then, I’ll go a bit deeper and look into 10 user persona examples for 3 SaaS tools, to showcase how products with several different use cases can have dramatically different personas. SaaS User Persona Example -Userpilot: Product Manager 2.

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Userpilot

OCTOBER 1, 2022

In this article, we’ll cover: Why subscription renewal is important to prioritize in SaaS. Subscription renewal in SaaS impacts lifetime value , MRR, and revenue. Common reasons for voluntary churn include a poor onboarding experience, the product doesn’t meet their needs, missing key features, or the price suddenly increases.

Feedback Software 98

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Userpilot

APRIL 8, 2021

Especially if your SaaS company originated as (or still is!) Sometimes accruing UX debt is the only way to go: when time-to-market is of the essence, you have to launch quickly with limited resources to stay competitive: “We are not here to craft the perfect UX, but survive in the SaaS space first.”. Let’s dive in! In a hurry?

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