Reveal

NOVEMBER 1, 2023

With our innovative addition to the platform, you can now take control of the chart types available within your dashboards. Dashboard Filtering: Your custom visualizations seamlessly participate in the dashboard filter experience and can be filtered and interacted with just like any other visualization. But that’s not all.

Data Visualization 97

Data Visualization Customer Feedback Analytic Tools Reporting Tools 97

Sachin Rekhi

FEBRUARY 16, 2020

In doing so I hope to help demystify what you actually do in the role, provide a framework for assessing what dimensions of the role you are already good at delivering against, and opportunities for improvement on each. Execution: Metrics Dashboards. Elon Musk has put out some of my favorite product vision walkthroughs.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

Userpilot

APRIL 30, 2024

Cloud computing offers three main service models: SaaS for ready-to-use software, PaaS for application development frameworks, and IaaS for scalable virtualized computing resources. Mixpanel offers advanced user analytics , customizable reports, and an intuitive analytics dashboard. Mixpanel analytical dashboard.

Analytic Tools 78

Analytic Tools Feedback Software Data Visualization Reporting Tools 78

Userpilot

JANUARY 29, 2024

Create an intuitive interface with mental models Designing with mental models makes it easy for users to navigate your SaaS app because the design uses systems and frameworks that users already know. You can use video resources to streamline the different features of your SaaS application.

Feedback Software 97

Feedback Software Analytic Tools Research Software Data Visualization 97

Alchemer Mobile

FEBRUARY 2, 2021

CREATE A PROMO VIDEO THAT CAPTURES THE ESSENCE OF YOUR APP IN A ONE-MINUTE PITCH. For many publishers, this means creating a promo video. App promo videos take your marketing to the next level by bringing your messaging to life. Our friends at Apptamin take the stress out of creating a great app preview video.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Userpilot

MARCH 15, 2024

Session recordings perform a similar function but are even more insightful as they provide video recordings of user clicks , scrolls, zoom-ins, and other mouse movements. Analytics dashboards : View all key data points from a single location with the analytics dashboard. You can also build custom dashboards.

Data Visualization 86

Data Visualization Analytic Tools Feedback Software Research Software 86

Userpilot

JUNE 26, 2023

TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights. Before you act on user feedback and requests, prioritize them with an appropriate framework. NPS dashboard in Userpilot. Video tutorial in a resource center. Let’s dive in!

Feedback Software 77

Feedback Software Analytic Tools Research Software Customer Feedback 77

Intercom, Inc.

JANUARY 12, 2022

That stereotypical image of a room teeming with monitors and elaborate dashboards where all the decisions are made isn’t real, and it’s high time we move away from it. The easy way to think about it is thinking about what you see in caricatures on movies and stuff, like rooms full of dashboards and charts where people are making decisions.

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

Userpilot

JANUARY 9, 2024

SMART goal-setting framework. To perform effective heuristic evaluations, we suggest you follow Jakob Nielsen's 10 general principles for an interaction design framework. Google Analytics dashboard. Hotjar dashboard. UserTesting dashboard. Use language familiar to the user instead of technical jargon.

Analytic Tools 86

Analytic Tools Data Visualization Feedback Software Research Software 86

Userpilot

APRIL 17, 2024

It’s like a digital checklist that marks off when you click a button, watch a video, or submit a form. This extended timeline necessitates evaluating the process using a value versus effort framework. Such a framework helps determine whether explicit event tracking outcomes justify the extensive effort and time investment.

Data Visualization 88

Data Visualization Analytic Tools Customer Experience Technical Review 88

Userpilot

MAY 9, 2024

.” To set this one, I used the well-known SMART goal-setting framework. Want to add a slight twist to the framework? SMART goal-setting framework. Like onboarding checklists , interactive walkthroughs, video tutorials , how-to guides, or resource center modules. The goal is: Specific (increase new user activation).

Onboarding KPIs 52

Onboarding KPIs User Testing Data Visualization Analytic Tools 52

Mixpanel

MAY 16, 2024

All companies produce some kind of content, whether that’s in the form of a blog, videos, or social media posts—but what are most of them really getting out of these efforts? Templates are really powerful for us—they’re a great way for anyone to find a framework and immediately use it in Notion.

Data Visualization 52

Data Visualization Customer Experience Webinar Customer Feedback 52

Modus Create

MARCH 6, 2020

When The Buggles released their debut single “ Video Killed the Radio Star ” in 1979, their prescient video would ironically become the first music video played on MTV. For those concerned with vendor-lock, Serverless Framework may be a good choice. Both are open source.

Research Software 138

Research Software Weak Development Team User Testing Software Review 138

Userpilot

APRIL 30, 2024

The company significantly increased its market share in the video conferencing space by offering a product with excellent user experience and pricing strategies, like free premium access for educational institutions. To help with goal setting, teams use frameworks like OKR or BHAG. SMART goal-setting framework. Add videos.

Analytic Tools 91

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 91

Amplitude

SEPTEMBER 21, 2020

However, conversion funnels are not a one-size-fits-all framework. The funnel framework represents the customer journey. When 8x8’s video conferencing tool Jitsi.org realized their growth rate was flat, they used Amplitude’s Funnels and Conversion Drivers features to investigate the cause. What Is Funnel Analysis?

Analytic Tools 124

Analytic Tools Research Software User Testing Data Visualization 124

Userpilot

MAY 23, 2024

It's a lot of data to monitor but it can be easily done if your analytics platform allows you to create custom dashboards. 10 customer experience best practices in SaaS With the customer experience strategy framework in place, you can now look at ways to put it into action. Custom dashboards. Userpilot dashboard.

Customer Experience 52

Customer Experience Analytic Tools Feedback Software Customer Satisfaction 52

Userpilot

APRIL 18, 2024

This comes in handy for delighting users with personalized content recommendations, such as on video streaming websites. When setting your segmentation goals, use the SMART framework. Analytics dashboards – Access multiple analytics dashboards to monitor user behavior. Analytics dashboard in Userpilot.

Data Visualization 77

Data Visualization Analytic Tools Feedback Software Customer Experience 77

Alchemer Mobile

NOVEMBER 10, 2022

Our SDK is instrumented into mParticle, and when a mParticle customer decides to leverage Apptentive, a switch is flipped on in their dashboard which gives them immediate access to Apptentive. Watch the full video here. This saves companies valuable time and resources. Airship is actually the parent company for our #3 tool, Apptimize.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Userpilot

DECEMBER 15, 2023

Instead, you test your product design using a video conferencing solution or a dedicated usability testing tool that allows you to record the screen and voice of the participant as they engage with the product in their natural environment. .” OKR Framework. Remote usability testing tools: UX Army.

Research Software 90

Research Software Feedback Software Analytic Tools User Testing 90

Intercom, Inc.

APRIL 13, 2021

You can watch a video of that talk below, or read on to learn how we built our Elasticsearch cloud on AWS. Chef is a widely used configuration management framework with plenty of community support and was a good engineering fit as it allows you to write lifecycle automation in a dialect of Ruby, one of the core languages Intercom is based on.

Reporting Tools 249

Reporting Tools Data Visualization Customer Experience User Testing 249

Userpilot

JULY 18, 2023

These tools include features like real-time messaging, voice and video calls, and file-sharing. Dedicated NPS analytics , including qualitative response tagging NPS dashboard. Zoom – for conducting interviews to help with user research Zoom is a video conferencing solution that grew in popularity during the Covid-19 pandemic.

Analytic Tools 84

Analytic Tools Feedback Software Research Software Reporting Tools 84

Userpilot

JULY 9, 2023

By embedding different content types, such as video tutorials or webinars , you will cater to users with different learning preferences. There are a number of prioritization techniques you can use at this stage, like the RICE framework. Better yet, try repurposing the content and turning it into a tutorial video or a webinar.

User Testing 71

User Testing Product Research Customer Experience User Experience 71

The Product Coalition

MARCH 17, 2020

Get creative with the product lifecycle framework As the insights about user engagement drive your decisions and priorities, your goals also need to be measured against your stakeholders’ expectations and budget. Many product managers may feel compelled to simply build the product lifecycle based on some pre-established frameworks.

Onboarding KPIs 98

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 98

Usersnap

NOVEMBER 16, 2021

And all created screenshots and screen recordings are directly stored in your project dashboard, making bug tracking and feedback a lot of fun! Click the image to see Usersnap’s Chrome extension in action (YouTube video) ??. This Chrome extension for developers is a sandboxed, extendable Webpage Testing Framework.

Feedback Software 145

Feedback Software Analytic Tools Data Visualization Reporting Tools 145

Intercom, Inc.

NOVEMBER 28, 2018

The good news, particularly if you’re just getting started, is that you really only need two things: a framework for evaluating new tools and a few recommendations to kick off your search. Simple frameworks for choosing your sales tools. Put simply: Work that is high in value and requires a high touch should be accelerated.

Data Visualization 192

Data Visualization Analytic Tools Research Software Feedback Software 192

Userpilot

JUNE 22, 2023

Upcoming new features & event analytics dashboard in Userpilot. It also provides a framework for understanding the ideal progression and where potential drop-offs may occur. It should include knowledge base articles, FAQs, video tutorials, step-by-step guides, and best practice documents. NPS dashboard in Userpilot.

Data Visualization 78

Data Visualization Feedback Software Analytic Tools Customer Experience 78

Userpilot

MAY 22, 2023

You can build a CX strategy by: Starting clear customer experience vision and goals using the likes of SMART framework. You can start by setting clear customer experience management goals using the SMART framework. Goal Setting Frameworks: SMART. Measure customer experience efforts with the NPS analytics dashboard in Userpilot.

Data Visualization 70

Data Visualization Analytic Tools Feedback Software Product Research 70

Userpilot

SEPTEMBER 7, 2023

Userpilot lets you create in-app surveys using templates, monitor responses through advanced analytics dashboards, and integrate with third-party analytics tools so you can sync data across your tech stack. Qualitative Data Qualitative data consists of non-numerical feedback formats such as text, audio, or video. NPS Dashboard.

Analytic Tools 76

Analytic Tools Data Visualization Feedback Software Product Research 76

Userpilot

JULY 4, 2023

Userpilot NPS Dashboard. The real power of Userpilot surveys, however, lies in the built-in analytics dashboard. In addition to a specialized NPS dashboard, you get a general dashboard for tracking, visualizing, and analyzing survey responses. Analyze survey responses on a simple dashboard. Wufoo Pricing. #9

Data Visualization 68

Data Visualization Analytic Tools Feedback Software Embedded Analytics 68

Userpilot

SEPTEMBER 15, 2023

To help you set your goals, use a framework like OKR , SMART – or a mix of them. OKR framework. You could arrange interviews with participants, either face-to-face or over video calls, or use dedicated testing tools like UXtweak. There are different ways to do it.

User Testing 74

User Testing Product Research Data Visualization Feedback Software 74

Modus Create

JULY 21, 2020

We’ll discuss what’s necessary to accomplish when you’re planning to transition to Scaled Agile, including the differences in frameworks, tools, and training options that are critical to success. To further mature your organization, you can add in some more structure and practices from one, or many, of the popular Scaled Agile frameworks.

Agile 134

Agile Data Visualization Reporting Tools Research Software 134

Userpilot

JUNE 22, 2023

Use a resource center with different content types, such as documents, guides, and video tutorials , so existing customers can self-serve. Here is what your minimum viable onboarding should look like… The minimum viable onboarding framework. Knowing this, you can double down on creating more video content.

Analytic Tools 69

Analytic Tools Feedback Software Customer Experience Data Visualization 69

Userpilot

OCTOBER 20, 2022

Build a QA framework. You can use the SMART goal-setting framework as a guide: 2. Build a QA framework. And it’s easy for customer service teams to miss the mark when there’s no Quality Assurance (QA) framework. Ask the right questions. Know your audience segments. Personalize your customer experience.

User Testing 85

User Testing Customer Feedback Feedback Software Customer Experience 85

Userpilot

NOVEMBER 21, 2023

Most teams these days follow Agile frameworks, like Scrum, and deliver work in small increments. By keeping them in the loop from the beginning, you also give them enough time to develop the necessary after-hours support resources, like manuals, video tutorials , or resource center modules. Goal setting framework.

Product launches 80

Product launches User Testing Product Research Analytic Tools 80

Amplitude

SEPTEMBER 21, 2020

However, conversion funnels are not a one-size-fits-all framework. The funnel framework represents the customer journey. When 8×8’s video conferencing tool Jitsi.org realized their growth rate was flat, they used Amplitude’s Funnels and Conversion Drivers features to investigate the cause. What Is Funnel Analysis?

Analytic Tools 59

Analytic Tools Research Software User Testing Data Visualization 59

Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. So, SOC 2 is a framework. Caught your interest?

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Userpilot

APRIL 7, 2024

Track competitor products : Implement a competitor analysis framework to systematically review and compare competitors’ offerings, marketing strategies, and customer feedback across multiple channels to identify areas for innovation and differentiation. Userpilot’s analytics dashboards solve this problem.

Feedback Software 40

Feedback Software Research Software Analytic Tools Data Visualization 40