article thumbnail

How to get stakeholder buy-in for user research: 31 expert tips

Userzoom

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

article thumbnail

Built for you: Improved Surveys, enriched push notifications, Australian data hosting, and more

Intercom, Inc.

For example, you can segment your NPS® scores by region, product feedback by user persona, churn reasons by subscription type, and more – enabling you to better understand your customers and quickly take action based on their feedback. Use advanced reporting to unlock deeper insights from your Surveys. and Fred Reichheld.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Best Marketing Analytics Tools For Product Marketing Managers

Userpilot

Here are the key features to look for in an analytics tool: segmentation, tracking capabilities, A/B testing , and data visualization with analytics dashboards. It features advanced segmentation , feature tagging, custom events, product experimentation, in-app messaging , and customer feedback tools.

article thumbnail

How to Leverage AI in SaaS? (+Best Tools)

Userpilot

From marketing to product management and customer success, AI is improving productivity, helping teams make better decisions, and improving customer experience. There are also governance and ethical concerns, like data privacy or AI bias. This includes the SaaS industry too. How to implement AI to build better products.

article thumbnail

Mixpanel Cohorts: An In-Depth Review [+ Alternative]

Userpilot

TL;DR Mixpanel cohorts are groups of users who share certain properties and/or have completed specific events in a particular period of time, for example, a day or week. They are more specific than user segments in Mixpanel and static so when analyzing their data, you are always looking at the same users. Ready to dive in?

article thumbnail

What is Product Intelligence?

Amplitude

Product Intelligence software helps teams use their customer data to build great product experiences. Product Intelligence is a response to these shifts—changes in how we interact with products, and how companies are competing to retain, delight, and engage customers. They lose customers. Which is really where it all starts….

article thumbnail

Best User Behavior Tracking Tools For SaaS And How To Use The Data

Userpilot

What is user behavior tracking? In this article, we cover what user analytics means, the right metrics to track, and the best tools in the market right now. After reading this, you will be equipped to track user behavior on your website and app. What is user behavior? What is user behavior analytics?