Intercom, Inc.

SEPTEMBER 10, 2020

Yet in Mark’s experience working with and mentoring startups, he’s found that many entrepreneurs go with intuition over information. Those risks can be fatal: Mark has found a 75% failure rate for both Series A and Series C startups (as he presented during his 2019 SaaStr talk.). I think that’s message-market fit.

Onboarding KPIs 226

Onboarding KPIs Customer Experience User Testing Data Visualization 226

Mixpanel

NOVEMBER 8, 2021

Here’s what we learned about predicting retention by just jumping in with the product usage data. Tying analytics to business goals in a product-led startup. First things, first: Make sure you’re tracking the right things and tying them to the most important product outcomes.

Data Visualization 116

Data Visualization Onboarding KPIs Analytic Tools Customer Feedback 116

Mixpanel

MAY 8, 2023

Growing a digital product and company is a multi-team sport. For marketing teams focused on getting more user traffic and signups, Google Analytics has been the tool of choice. This is why we launched Mixpanel Marketing Analytics. This is why we launched Mixpanel Marketing Analytics.

Data Visualization 52

Data Visualization Analytic Tools Embedded Analytics Reporting Tools 52

The Product Coalition

MAY 25, 2021

Even the smallest and tightest group of beta users still takes coordination effort and time that is crucial when you have an early product. Having an internal test kitchen where hypotheses can be proven or disproven quickly and with the smallest amount of effort reduces time and increases accuracy to market. Yep, creative naming.

Research Software 109

Research Software Feedback Software User Testing Product Research 109

Intercom, Inc.

JANUARY 12, 2022

That stereotypical image of a room teeming with monitors and elaborate dashboards where all the decisions are made isn’t real, and it’s high time we move away from it. Unless you’re looking at the data to understand why your customers are using your products, avoid making decisions based on your expectations of their motivations.

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

Product Management Lessons from the Trenches

AUGUST 21, 2018

a Good product), building a business is a science that requires methodical analysis of data to guide the product to its ultimate success (or as Geoffry Moore would suggest, refining the product to “cross the chasm” in order to get to the mass market?—?early Once you have a solution to a problem (i.e.,

Events 150

Events Data Visualization Onboarding KPIs Reporting Tools 150

Sachin Rekhi

AUGUST 4, 2021

Some mentioned that while they had worked as a PM at startups for several years, they felt they still lacked the skills and tools to reach the next level in their career growth. You'll also learn how to create a product lever dashboard helping you identify your highest leverage metrics. Marketing Programs : Marketing Strategy.

Technical Review 166

Technical Review Onboarding KPIs User Testing Feedback Software 166

Userpilot

FEBRUARY 20, 2023

It’s best known for its in-depth analytics features , but it also allows you to collect user feedback and offers a range of in-app onboarding features, which you can use for both web and mobile products. Pendo Dashboard. Dashboard in Amplitude. What do you dislike about Pendo?

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

The Product Coalition

NOVEMBER 23, 2021

was the COO of a Series C startup. He was brought in as the startup entered hyper-growth and needed someone to help with all of that scaling. as one would expect, had a lot of experience in setting systems up, keeping everything running and organized, with proper procedures and dashboards in place. At this point, L.

Product Management 148

Product Management Product Manager Data Visualization Management 148

Userpilot

FEBRUARY 21, 2023

Dashboard in Heap. Heap analytics features Heap claims to be the only analytics tool that enables product managers to collect complete data about their users' interactions with the product. You can also use it to gather user feedback and design in-app onboarding experiences for both web and mobile products.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

OCTOBER 20, 2023

Getting user feedback is a crucial step of the market research process. TL;DR Sentiment analysis helps you monitor the opinions, emotions, and feelings (sentiment) of customers towards your product or brand. Assess how your products/services are perceived in comparison to your competitors.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Customer Satisfaction 52

Userpilot

DECEMBER 22, 2022

Common reasons for churn: Product-market fit failure. Product pricing plan weak points. Customers could churn due to one of the following reasons: Product-market fit failure: This is one of the biggest reasons for churn and something that most startups deal with. Poor onboarding. Delayed Aha moment.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software User Testing 98

Alchemer Mobile

MAY 7, 2020

Mobile marketers and product managers can immediately take action on events in Apptentive by simply flipping a switch. Our SDK is instrumented into mParticle, and when a mParticle customer decides to leverage Apptentive, a switch is flipped on in their dashboard which gives them immediate access to Apptentive.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

The Product Cafe

JULY 26, 2023

Hello, all you product-loving folks! 💜 Welcome to this week's edition of Product Café, your weekly cup of coffee for everything product management, startups, and more. “The designers are equal to the product managers, actually we got rid of the classic product management function.

ChatGPT 52

ChatGPT Data Visualization Analytic Tools Feedback Software 52

Userpilot

JULY 14, 2021

Userpilot is the best choice for mid-market companies – offering the best value-for-money starting at $249 with unlimited feature usage, completely interactive product walkthroughs, NPS, microsurveys, resource center and user analytics. Intercom offers literally just the simplest linear product tour + emails.

Analytic Tools 106

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 106

Userpilot

JULY 8, 2021

Step 3 to implement pirate metrics in your SaaS: use a product adoption tool and A/B test in-product experiences to drive those metrics up. The pirate metrics framework was developed by Dave McClure from 500 Startups and introduced in his 2007, presentation entitled “Startup Metrics for Pirates.”. Heap dashboard.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Framework 98

Userpilot

JULY 22, 2021

Appcues is a popular product adoption platform /user onboarding tool that also offers basic user analytics and sentiment tools for SaaS. This makes it helpful for a beginner Product Marketing Manager/Product Manager looking to build their first product tour: ??. How to build Appcues product tours?

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 98

Mixpanel

JANUARY 12, 2023

It’s a scientific study in human psychology and empathy, the science of knowing what words will help people understand and connect with your brand and product. You wouldn’t build a product without doing customer research and validating your idea. Don’t write marketing copy without understanding the customer and their pain points.

Data Visualization 115

Data Visualization User Testing Research Software Product Research 115

Userpilot

APRIL 14, 2023

Which of the currently available digital adoption platforms is the best choice for product, marketing, and customer success teams in 2023? By segmenting them, you’d be able to customize their dashboards and give them workout recommendations matching their preferences. Maybe something completely else?

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Userpilot

MARCH 14, 2023

The freemium pricing strategy is best suitable for early-stage companies still working on their product-market fit and products that are simple to use and satisfy simple user needs. In this way, the free plan gives users a taste of what the product has to offer and incentivizes them to upgrade to a paid program.

Feedback Software 98

Feedback Software Analytic Tools User Testing Data Visualization 98

Bain Public

JUNE 18, 2019

This year, by partnering with Founder Fuel , we set a lofty goal to undertake pro bono advisory work bringing the ideas of Product Leadership, Product Strategy and Product Development processes to 2019 cohort startups. The standout component was our one-on-one time with the startup founders.

Analytic Tools 40

Analytic Tools Embedded Analytics Data Visualization User Testing 40

People-First Product Leadership

SEPTEMBER 17, 2023

> <Provide links to the process and supporting stages> <Include a list of products according to their lifecycle stage> Key Project Links <Provide links to important documents and projects. What's your focus during your first 90 days as Head of Product?

Research Software 52

Research Software Data Visualization Analytic Tools Feedback Software 52

Lenny Rachitsky

MARCH 5, 2024

It’s free, available to everyone, and if you can pull off a great launch, Product Hunt can change your startup’s growth trajectory. However, the little-known truth is that of the thousands of startup founders who try their hand at Product Hunt each week, very few see any impact.

Startups 119

Startups Feedback Software Onboarding KPIs Customer Experience 119

Userpilot

DECEMBER 9, 2021

In the competitive world of SaaS products, product positioning is definitely something your product marketing team can’t afford to ignore. Product positioning allows you to identify your market niche. It helps the customer understand your product and how it can satisfy their needs.

Research Software 98

Research Software Feedback Software Analytic Tools Positioning 98

Userpilot

AUGUST 30, 2021

Which product analytics tools should you be using? And what type of analytics really matters for a product marketing manager? Some analytic tools are confusing, some are difficult to use, and some are downright irritating, making it hard to access the product growth insights you need. How many analytics tools do you need?

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Mixpanel

NOVEMBER 2, 2023

What if I told you that most seed-stage startups—even those at the forefront of AI—are way behind on analytics? To really understand how users are interacting with your product and your marketing messaging, you eventually need to look at the data. To our credit, we knew this. An example at one of our Boards in Mixpanel.

Data Visualization 75

Data Visualization Analytic Tools Startups Reporting Tools 75

The Product Coalition

DECEMBER 11, 2019

One thing above all makes a successful startup: people who purchase and love the product. If you have that, it means you’ve managed to offer the market exactly what it needs or, in other words, achieved a product/market fit (PMF). But how come it’s so challenging to reach success as a startup?

User Testing 92

User Testing Data Visualization Product Marketing Product Research 92

Userpilot

MARCH 18, 2021

A successful customer retention strategy requires constant iteration and innovation to keep up with an ever-changing SaaS market environment. Customer Retention Strategies for Your Marketing & Sales Departments. The marketing and sales warriors in the trenches creating blog posts, running email campaigns, and closing deals.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Andrew Chen

JANUARY 9, 2020

Fascinating discussion about what it’s like for a serial entrepreneur to raise money, operate a startup, lessons learned, etc. Why startups are hard – the math of venture capital tells the story. Tldr; half of startups fail, and a small portion – 6% – make all of the money. Dashboard clutter.

User Testing 110

User Testing Data Visualization Product Marketing Marketing 110

PMLesson's Ace the PM Interview

OCTOBER 7, 2019

Should I consider any business goal other than designing the product? We are a startup that wants to enter a home improvement segment. However, feel free to consider new markets to enter if applicable. There’s no specific business goal other than finding product-market-fit. Does that sound good? Sounds great.

Reporting Tools 65

Reporting Tools Data Visualization User Friction Feedback Software 65

Userpilot

OCTOBER 2, 2019

You’re then taken to the dashboard. Joe is a UX and content writer, with several years of experience working with SaaS startups. He’s been working with SaaS startups that are focused towards product management, product marketing and customer success for the past couple of years. About the Author.

Customer Experience 87

Customer Experience Onboarding KPIs Webinar Data Visualization 87

Userpilot

MARCH 29, 2023

Having a solid free trial marketing strategy is crucial to product growth. TL;DR A free trial user is more likely to convert than a cold lead because they’ve expressed enough interest in your product to actually sign up and invest time into exploring its features. What type of marketing is a free trial?

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 98

Userpilot

SEPTEMBER 22, 2021

Intercom's platform is great because it provides conversational chat support and marketing features in one place. Early-stage startups get to pay $65 per month after the free trial for the first year. Userpilot is a product-focused tool that enables you to enhance product adoption , increase retention and reduce churn.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

NOVEMBER 6, 2020

In this post, we’re going to provide you with the best Product Marketing tools for each Product Marketing Job-To-Be-Done – which are critical for allowing your product marketers to do their work independently from your dev team or graphic designers! Conversational Marketing : Intercom.

Analytic Tools 76

Analytic Tools Feedback Software Data Visualization Reporting Tools 76

Userpilot

APRIL 14, 2024

So, here are the advantages of Userpilot over Chameleon: More value for your money : Chameleon splits their pricing options primarily by the number of monthly active users, but you should keep in mind that the Startup plan also has limited features and might not be enough for interactive user onboarding and adoption for SaaS products.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Sachin Rekhi

FEBRUARY 16, 2020

While certainly not a product category most of us operate it, it showcases the kind of inspirational feeling a successful product walkthrough leaves your audience with. Strategy: Product/Market Fit Hypotheses. A compelling strategy delineates exactly how your product will dominate its market.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

Andrew Chen

JANUARY 9, 2020

Fascinating discussion about what it’s like for a serial entrepreneur to raise money, operate a startup, lessons learned, etc. Why startups are hard – the math of venture capital tells the story. Tldr; half of startups fail, and a small portion – 6% – make all of the money. Dashboard clutter.

User Testing 52

User Testing Data Visualization Product Marketing Marketing 52