ProductPlan

SEPTEMBER 2, 2022

The ugly truth is product launches are a messy business. There are launch activities to track, expectations to manage, and stakeholders to hold accountable. Product teams carry this burden alone without the help of proper tooling for far too long. Building manual, time-intensive reports to access launch progress.

Reporting Tools 98

Reporting Tools Customer Communications Research Software Marketing 98

Intercom, Inc.

AUGUST 13, 2020

Yesterday we launched powerful upgrades to the Intercom platform for support teams. This launch is a meaningful one for us because our Support team partnered hand in hand with the Product team to develop many of the features. So over the years, we’ve been able to build internal tools to cater to our team needs. .

Data Visualization 211

Data Visualization Reporting Tools Research Software Feedback Software 211

Intercom, Inc.

DECEMBER 7, 2021

Today, we’re excited to launch Intercom’s real-time dashboard. I use the dashboard to manage the amount of tickets in each inbox and the available agents for each inbox. We’ve consolidated these details into one easy-to-read dashboard. There’s no setup required, just head to the new dashboard in your Intercom Inbox.

Dashboard 118

Dashboard Customer Experience User Testing Customer Feedback 118

Usersnap

JUNE 10, 2021

Surely all software companies are familiar with beta testing, but how well do you actually do it? We talked to Colin Ulin, senior software engineer at Pocket Prep, about their low-effort high-outcome beta testing strategy and design-thinking development process. But in return, your product can harvest memorable UX and customer loyalty.

Feedback Software 122

Feedback Software User Testing Reporting Tools Data Visualization 122

Userpilot

MAY 30, 2024

Project management software, visual collaboration tools, roadmap software, shared Slack channels, and customer feedback and analytics tools can facilitate collaboration between PMs and PMMs. Book a demo to learn about its engagement, feedback, analytics, and self-service features. Book a demo to learn more.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Reporting Tools 103

Userpilot

JUNE 7, 2021

This curated guide covers 12 SaaS marketing automation tools to help the multi-tasking product marketing ninjas save some time! What are the different types of SaaS marketing automation tools? Best SaaS marketing automation tools for SaaS. Best SaaS marketing automation tools for email. Table of Contents.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

ProductPlan

FEBRUARY 8, 2022

While product management focuses on the customer, the product operations manager’s customer is the product team. So, the product operations manager’s responsibilities fall into four broad categories. Implementing or optimizing systems and processes. Offloading non-core product management tasks.

Data Visualization 104

Data Visualization Reporting Tools Feedback Software Analytic Tools 104

Intercom, Inc.

AUGUST 25, 2020

Ideally anyone who’s building the product should have a vested interest in how it is spoken about externally and how you sell it to end users. The democratization of software adoption doesn’t necessarily work at scale. Ideally when they land in a product, you’ll say: “Welcome power company.

Marketing 238

Marketing Onboarding KPIs Feedback Software Reporting Tools 238

Sachin Rekhi

FEBRUARY 1, 2016

One of the challenges we've long acknowledged in the tech industry is how difficult the transition can be from a software engineer to an engineering manager due to the vast distinction in the skill set to be great at the new role. a product leader. Create a strong system of accountability.

Systems Review 141

Systems Review Feedback Software Weak Development Team Technical Review 141

Userpilot

JUNE 22, 2023

You can improve customer satisfaction by taking the time to reduce customer support load, which includes reporting bugs, canceling accounts, and seeking assistance to complete tasks. Allocate tickets to the right customer service team member using NLP and AI to reduce ticket resolution time. Book a demo to learn more!

Analytic Tools 96

Analytic Tools Feedback Software Customer Experience Data Visualization 96

Intercom, Inc.

MARCH 29, 2022

Over the course of the event, we explored our vision and beliefs for the future of customer engagement and communications, and heard from Intercom leaders like CEO Karen Peacock, Co-founder and Chief Strategy Officer Des Traynor, and Chief Product Officer Paul Adams, as well as some of our amazing customers. Our platform is a unified system.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

ProductPlan

APRIL 7, 2022

Executing a product launch is no easy feat, and it requires designing, building, and testing a product. The post-launch preferred state of being might be congratulatory drinks and cigars followed by sweatpants and lazy mornings. The launch can propel the product and business to even further heights.

Product launches 59

Product launches Data Visualization User Testing Customer Experience 59

Userpilot

MAY 14, 2023

Want to know whether your product is delivering value to customers? The best solution is to ask them directly. TL;DR Customer feedback is any information gathered about the customer experience with your product or service. Check review platforms like Product Hunt and G2 to get direct feedback without asking customers.

Feedback Software 98

Feedback Software User Testing Customer Feedback Analytic Tools 98

ProductPlan

FEBRUARY 15, 2022

As a result, product operations career evolution has more to do with the organization’s specific needs, size, budget, and industry. A product operations manager at a smaller technology company may engage in different activities than someone at a larger firm. What is the Product Operations Career Path? Data is important.

Data Visualization 98

Data Visualization Reporting Tools Analytic Tools Research Software 98

Usersnap

SEPTEMBER 9, 2021

Ever found yourself getting loads of feedback, but didn’t have the customer feedback system in place to do something with it all? This is why when you’ve got a rock-solid customer feedback system in place, you’re ready to meet customer expectations. The customer feedback system learning.

Feedback Software 52

Feedback Software User Testing Research Software Reporting Tools 52

Centercode

AUGUST 7, 2020

They’re using Centercode solutions to improve opportunity costs, bring down support costs, and decrease returns — amounting to a 40% reduction in costs overall. In the months before a product launch or new release, opportunity costs run rampant. Product Managers. Fix them before your product goes to market.

User Testing 78

User Testing Product Research Reporting Tools Testing 78

Userpilot

JUNE 8, 2021

Finding the right collection of product management software isn’t easy, especially with hundreds of products available in the market. Today we’re going to help you narrow down your options by compiling a list of the 15 best product management software you can include in your product stack! Final Thoughts.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Userpilot

JANUARY 14, 2024

TL;DR A product manager leads the product management team and is responsible for overseeing all stages of the product development process. Typically, product managers are responsible for market and user research, product discovery , feature prioritization , and roadmapping. Product analytics dashboard in Userpilot.

Data Visualization 105

Data Visualization Analytic Tools Research Software Feedback Software 105

Userpilot

AUGUST 25, 2024

Certifications in project management, Agile, or product management can also be beneficial. Product coordinators utilize a variety of tools to enhance their efficiency. Some key tools include Userpilot for user engagement and onboarding, Jira for project management, and Confluence for collaboration.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Research Software 52

Mixpanel

MARCH 30, 2023

Product experiments and feature launches take too long to measure success. Some of these companies have even implemented product analytics but don’t have strong internal practices. In that case, it’s just another tool in the tech stack and doesn’t drive value. They don’t see any real impacts on their product development.

Data Visualization 105

Data Visualization Analytic Tools Onboarding KPIs Reporting Tools 105

Usersnap

JULY 22, 2019

Who doesn’t like to use a product that looks pretty? Yet as a software company owner or product manager, you hesitate to put time and budget into UI/UX design? The questions lingering in your mind may be: How important is design to product success? This ultimately helps increase the number of people using your product.

User Testing 88

User Testing Customer Experience Product Research Feedback Software 88

Userpilot

OCTOBER 13, 2021

Use a tool like Userpilot and build and customize UI modals to fit your brand and announcement. 3 – New product launch announcement UI modal. These could announce upcoming updates, service interruptions, or issues that are currently being addressed by your developers. Have a descriptive title in every modal window.

Feedback Software 98

Feedback Software User Testing Customer Experience Reporting Tools 98

ProductPlan

OCTOBER 6, 2022

Now, after a decade of managing products and advising, I find it exciting. Throughout my experience, I’ve used many frameworks and tools to support the research and discovery process. So if you are looking to launch a new product or feature, you are prepared with some tips to reduce that blank page anxiety.

Product Research 98

Product Research User Testing Research Software Feedback Software 98

UX Studio

JUNE 30, 2023

We deliver impactful, user-friend, and unique solutions for ambitious ideas. They’re building websites, brands, and digital transformation platforms that deliver results and revenue. California is the home of technology and innovation. We also develop products of our own, namely UXfolio, Copyfolio, and Archifolio.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

ProductPlan

MAY 17, 2022

The role of product operations may be relatively new on the product scene. But one consistent thread is the major role they play in managing the product stack of tools. This is one of the key decision points product team leaders often delegate to product operations. User Tracking and Analysis Tools.

Data Visualization 52

Data Visualization Research Software Reporting Tools Analytic Tools 52

Userpilot

AUGUST 17, 2024

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. Looking to improve user engagement and product adoption?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

Userpilot

APRIL 8, 2021

We know giving you run-of-the-mill solutions like ‘keep UX debt/design log and refactor your designs regularly’ isn’t really practical or helpful. UX debt increases Software Entropy – as your design becomes more and more complex and difficult to maintain as you tweak and build upon it over time. Same with software.

Research Software 98

Research Software Feedback Software UX Weak Development Team 98

Userpilot

AUGUST 28, 2024

This involves not only collecting feedback but also actively implementing changes based on that feedback to refine the product and meet user needs effectively. Looking into tools for product coordinators? Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

Roadmunk

SEPTEMBER 28, 2017

When I arrived, it was about building a product team, process and structure. But it sometimes means product design and technology is not necessarily developed in the way it could be. Going outside in is a more iterative, discovery- and test-based approach to product launches. Where’s recirculation going?

Data Visualization 63

Data Visualization Analytic Tools Reporting Tools User Testing 63

Userpilot

JUNE 8, 2022

Do you implement product management analytics from the onset of a product launch to understand user behavior and timely improve the product based on the findings? Ready to dive into product management analytics? Product management analytics revolves around the understanding of user behavior across your product.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Gainsight

OCTOBER 6, 2022

We’ve also built product updates to execute these winning plays. Here’s a look at four durable growth plays that we unpacked at our quarterly product launch event Evolve , and the new features we rolled out to help you achieve them. . Grow through your product. But we didn’t stop there.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

APRIL 7, 2024

The approach to managing SaaS products is entirely different from traditional on-premise software. So, whether you’re a new SaaS product manager, an experienced PM for traditional software, or just interested in gaining more knowledge, this article is for you. Iterate product enhancements with A/B testing.

Feedback Software 40

Feedback Software Research Software Analytic Tools Data Visualization 40

Userpilot

JUNE 25, 2024

The desire to connect product design and development together has led to the creation of agile methodologies, user-centered design, cross-team collaboration, and human-centered design (HCD). To bridge the gap between product design and development using our no-code platform, get your free Userpilot demo today! Collaboration.

Research Software 52

Research Software Feedback Software Product Research User Testing 52

Userpilot

APRIL 19, 2024

TL;DR Net Promoter Score (NPS) is a simple but powerful metric used to predict customer loyalty , satisfaction, and likelihood of recommending a company’s product or service, which is critical for business growth, especially in the SaaS industry. Get a Userpilot demo now to create your own NPS dashboard.

Data Visualization 52

Data Visualization Customer Feedback User Testing Feedback Software 52

Andrew Chen

JANUARY 9, 2020

How the work of the future will come from new tools, new media formats, and new monetization formats — and how the Passion Economy is different than the Gig Economy. Really interesting report if you’re interested in podcasting/audio and the emerging industry around it. Dashboard clutter. The product launch.

User Testing 110

User Testing Data Visualization Product Marketing Marketing 110

Userpilot

JUNE 27, 2024

You are assigned tasks, and you assist senior product analysts in user analysis and product research, among other functions. You also learn how to use product research tools. Product analyst : When you gain more experience and show competence in your junior analyst role, you are promoted to product analyst.

Data Visualization 52

Data Visualization Analytic Tools Research Software Reporting Tools 52

Mixpanel

DECEMBER 7, 2022

We’re excited to introduce Mixpanel Boards, which replaces our existing dashboards with an expressive workspace for collaborative, aligned decision-making. Unlike an inflexible dashboard that only shows metrics, Boards empowers teams to share complete context, dig into the data, and make better decisions together. Before and after.

Data Visualization 52

Data Visualization Dashboard Analytic Tools Reporting Tools 52