Alchemer Mobile

MAY 19, 2021

Do you have the right tools to capture that voice? To help you with this, we compiled a list of the top mobile in-app feedback tools of 2021. Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap.

Feedback Software 236

Feedback Software User Testing Data Visualization Customer Feedback 236

Userpilot

DECEMBER 31, 2024

You see, although we work hard to make Userpilot the best product adoption tool on the market, we know it isnt the perfect fit for every business. Custom dashboards to track key metrics at a glance. Pendo The dashboard on Pendo. Pendo is a pioneering product adoption tool that stands out for its analytics capabilities.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

DECEMBER 18, 2024

Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. UX analytics tools worth considering. Do you start by establishing a goal first or deciding whether tools like Google Analytics are enough for the job? What are the tools for UX analytics?

Data Visualization 105

Data Visualization Analytic Tools Research Software User Testing 105

Reveal

FEBRUARY 20, 2025

Reveal Embedded Analytics We know how difficult it is to create dashboards, especially for web applications. Thats what dashboards are for. In fact, Angular dashboards can provide key insights that will eventually allow data-driven decision-making at your company. It offers several options when it comes to dashboard libraries.

Embedded Analytics 59

Embedded Analytics Data Visualization Dashboard Analytic Tools 59

Lenny Rachitsky

JANUARY 7, 2025

Whether you’re already deep into AI tools or just getting started, you’ll learn what tools you should be paying attention to, which tool to use when, and how to get unstuck when you run into an issue. He also wrote my 9th most popular post of all time ( Become a more technical product manager ).

Feedback Software 141

Feedback Software Data Visualization ChatGPT Software Review 141

Product Talk

JANUARY 24, 2024

For this Tools of the Trade , I spoke with several members of the CDH community to learn how they have approached recruiting customers or users in the very early stages of a product or company. We’ll explore a bit more about the pros and cons of each platform later, but I think it’s helpful to introduce that broad framing upfront.

Research Software 307

Research Software Feedback Software User Testing Customer Experience 307

Userpilot

MAY 27, 2025

This article provides an in-depth and honest review of the platform. Youll also see where WalkMe performs best and when another tool might be a better fit for mobile app engagement. Task lists: Also known as Checklists in tools like Userpilot, this feature helps guide users through a series of actions or steps. Lets dive in!

Software Review 76

Software Review Onboarding KPIs Data Visualization Analytic Tools 76

Userpilot

APRIL 16, 2025

Based on your current dashboard, it looks like most users churn before completing onboarding. This is where tools like Userpilot come in, providing product teams with comprehensive analytics that bridge these dangerous data gaps. How to solve data fragmentation Solving data fragmentation isnt just about buying another integration tool.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

MARCH 4, 2025

Thats where real user monitoring tools come inthey provide real-time insights into how users engage with the app , helping you detect performance issues before they impact your bottom line. Third-party integration: Supports integration with analytics, and DevOps tools like Google Analytics, Mixpanel, Splunk, or Datadog.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Roman Pichler

APRIL 13, 2021

These indicators suggest that achieving product success will be much harder in the future, due to an increase in technical debt , higher absenteeism or turnover rate. This includes the analytics tools we have available today. These powerful tools usually generate more data for us than we can handle.

Feedback Software 288

Feedback Software Data Visualization Analytic Tools Research Software 288

Intercom, Inc.

JUNE 1, 2021

And although 69% of respondents say that personalized support experiences are the key to building strong customer relationships, less than half believe that they can deliver those personalized support experiences at scale with their current tech stack. Challenge #2: Agents are wasting time jumping between tools.

Data Visualization 232

Data Visualization Reporting Tools Research Software Customer Communications 232

Userpilot

JULY 23, 2024

Thanks to the abundance of tools out there, marketing has never been easier. In this article, we examine some tools that can help your SaaS team to drive product growth. We will also consider valuable examples of tools that can inspire your process. Still, you may be unsure where to begin. Examples include SEMrush and Moz.

Analytic Tools 105

Analytic Tools Research Software Data Visualization Reporting Tools 105

UX Planet

DECEMBER 6, 2024

Satisfaction leads to positive reviews, recommendations, and increased user retention. Better analytics and feedback mechanisms: A responsive design incorporates analytics tools to track user progress and engagement. They provide tools for tracking progress, administering tests, and managing user registrations.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

UX Planet

JANUARY 22, 2025

Without a strong and consistent digital brand, financial institutions risk being overshadowed by nimble Fintech startups or tech giants like Apple and Google that excel in user experience. Whether its simplifying onboarding or providing intuitive investment tools, the design should reflect your customers needs and emotions.

Reporting Tools 98

Reporting Tools Feedback Software Finance Branding 98

Intercom, Inc.

NOVEMBER 7, 2018

Tech stacks are the backbone of modern sales and marketing operations. But, too often sales and marketing tech stacks are cobbled together from existing tools and workflows that have organically developed over time. A suite of tools that creates new business growth. 3 tips for building a sales and marketing growth stack.

Technical Review 161

Technical Review Data Visualization Research Software Customer Experience 161

Userpilot

APRIL 30, 2025

You can build flows (like carousels, slideouts, and push notifications) without technical expertise, then track user behavior and conduct real-time surveys. With Userpilot, you can send push notifications from the same platform as in-app onboarding flows, eliminating the complexity of extra tools, APIs, and workflows.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Customer Experience 97

Alchemer Mobile

JUNE 23, 2025

High-competition industries – In sectors like tech, retail, CPG, financial services, and healthcare, where customer choice is abundant, brand perception can be the edge that wins—or loses—market share. Review data quarterly – Regularly analyze results to uncover trends, risks, and opportunities, and adjust strategy as needed.

Branding 100

Branding Data Visualization Reporting Tools Research Software 100

The Product Coalition

JULY 13, 2022

FullStory is a robust web and analytics tool but there are platforms out there that may specialize in one of the features you want. Their tightly packed visual dashboards organize the data in a way that makes it easy to map out sales funnels, track common paths, uncover behavior patterns, and identify friction points. Session Insights.

Data Visualization 146

Data Visualization Analytic Tools Feedback Software Reporting Tools 146

Userpilot

FEBRUARY 13, 2025

Data visualization tools help turn your messy spreadsheets into clear, interactive insights. So where do you find the right tools? In this guide, well break down the top data visualization tools for product teams, so you can stop guessing and start making smarter, data-driven decisions. What are data visualization tools?

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Feedback 52

UX Planet

JANUARY 22, 2025

Problem Brief Over a span of 4 weeks, we tested Civians platform and created design solutions to improve the overall user experience of the dashboard. We concentrated on three primary goals for optimal insights of the redesign: Overview We used various recruitment tools to interview and analyze insights through 8 moderated usability tests.

Data Visualization 98

Data Visualization Research Software Feedback Software Reporting Tools 98

Alchemer Mobile

NOVEMBER 22, 2024

To better understand the common challenges organizations face with digital feedback tools, we conducted a comprehensive market research study that revealed several critical pain points. When one tool gathers feedback via email and another through your website, consolidating all that data and customer feedback can be nearly impossible.

Feedback Software 130

Feedback Software User Testing Research Software Customer Feedback 130

Alchemer Mobile

FEBRUARY 2, 2021

Landing pages can be set up with no cost or hassle with a tool like Squarespace or Wix. Once your landing page is live, you can start collecting leads, offer a preview of your app press and early adopters, and integrate with an analytics or A/B testing tool to test variations of your messaging strategy. Register your domain (e.g.,

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Userpilot

JUNE 5, 2025

As a product manager at Userpilot, I’ve had the chance (and let’s be honest, responsibility) to try out major onboarding automation tools in this space. In this post, I’ll walk you through how these tools compare based on actual, hands-on use, not just pricing tables and feature checklists. Starts at $300/month for 1,000 MAUs.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

BrainMates

JUNE 15, 2025

Evolving as a Product Leader: From Execution to Capability By Adrienne Tan At a Glance The Future of Product Isn’t Just Technical. Product leaders are quick to invest in tools, platforms, and tech upgrades but often overlook the human capability needed to bring those technologies to life. It’s Human.

Technical Review 40

Technical Review Weak Development Team Product Research Systems Review 40

Intercom, Inc.

DECEMBER 7, 2021

Today, we’re excited to launch Intercom’s real-time dashboard. I use the dashboard to manage the amount of tickets in each inbox and the available agents for each inbox. We’ve consolidated these details into one easy-to-read dashboard. Ian Cianci, Technical Care Specialist, Fetch. Get started!

Dashboard 118

Dashboard Customer Experience User Testing Customer Feedback 118

Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

Userpilot

MAY 30, 2025

If youve ever tried evaluating product tour tools, you know the surface-level comparisons dont tell you much. Every tool claims to be a no-code tool and easy to use, but few support the workflows product teams care about, like multi-step onboarding , flow targeting, mobile support, or analytics that go beyond step views.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

AUGUST 30, 2024

WalkMe’s customer behavior analytics suite includes tools for user journey and guidance engagement analysis. This can help in gauging software adoption , detecting shadow IT, and optimizing the tech stack for better ROI. WalkMe offers a drag-and-drop editor for non-technical users and supports both mobile and web applications.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Feedback Software 105

The Product Coalition

APRIL 25, 2022

No product tool or template can save you if you’re not killing it in these three areas. That’s why we’ve listed 12 tools that the best product managers use to do their jobs better? That’s why we’ve listed 12 tools that the best product managers use to do their jobs better?—?and and not the best product management tools.

Analytic Tools 174

Analytic Tools Data Visualization Feedback Software Research Software 174

Userpilot

JUNE 2, 2024

Product-led growth tools allow you to improve your product experience by analyzing customer data and adding in-app interventions. However, having a different tool for each functionality can make product-led growth sound too much of a hassle. We’ve included key features, user reviews, and pricing to help you decide.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

Userpilot

MAY 30, 2025

They track 47 different key performance indicators (KPIs) in their mobile analytics platform , spend hours debating dashboard numbers, yet can’t predict which users will churn next week The problem here isn’t a lack of data. Theyre choosing the right tool for the task. Most product teams get mobile app analytics wrong.

Analytic Tools 104

Analytic Tools Data Visualization Feedback Software Product Research 104

Userpilot

FEBRUARY 25, 2025

But without deeper context, they might overlook that these users are churning within weeks, not due to problems with the product, but rather because of bad user onboarding. How user session analysis can turn observations into improvements Understanding user behavior isn’t primarily a technical challenge.

Data Visualization 88

Data Visualization User Testing Customer Feedback Customer Experience 88

UX Planet

JUNE 19, 2025

This is the story of how I used design thinking, two AI tools, and a few nights of intense focus to go from idea to Shopify App Store — without a dev team or a startup budget. The Problem: Checkout Scripts Are Disappearing — and So Are Google Reviews Google Customer Reviews helps merchants build trust through post-purchase surveys.

Analytic Tools 57

Analytic Tools Technical Review Data Visualization Software Review 57

Userpilot

JANUARY 19, 2025

I have been using standalone session replay tools for quite a long time. While my chosen tool showed me what was happening, it left out the why. Most session replay tools were the same and didn’t have the whole answer. Most session replay tools were the same and didn’t have the whole answer.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

OCTOBER 27, 2023

We also look at the pros and cons of using Mixpanel cohort reports and the reasons you may want to consider an alternative product analytics tool for this job! Mixpanel is one of the most intuitive analytics tools but it can still be overwhelming for non-tech users. Mixpanel cohorts are mentioned a lot in user reviews.

Data Visualization 105

Data Visualization Technical Review Analytic Tools Software Review 105

Userpilot

JULY 21, 2024

In this article, we’ll break down Userpilot’s pricing plans and review all the features you can find when you choose your specific pricing plan. The Starter plan only gets trend reports and access to analytics dashboards. All plans get basic personalization tools. User engagement. All plans get UI patterns.

Data Visualization 104

Data Visualization Analytic Tools Technical Review Feedback Software 104

Userpilot

MARCH 9, 2025

According to Harvard Business Review, 80% of new products fail, primarily because companies fail to conduct proper customer research. E.g., Identify navigation issues in your analytics dashboard based on real-time user interactions. But the tool’s complicated features make it harder to learn, resulting in slower onboarding.

Research Software 83

Research Software User Testing Analytic Tools Feedback Software 83